Reception

Reviews of Cassia Hotel

3 out of 5
Cassia Hotel
Via Cassia 1736, Rome, RM

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 214 reviews" "
Rating 8 - Good. 86 out of 214 reviews" "
Rating 6 - Okay. 39 out of 214 reviews" "
Rating 4 - Poor. 29 out of 214 reviews" "
Rating 2 - Terrible. 15 out of 214 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

temi

Liked: Amenities
Receptionist was amazing
Stayed 1 night in Sep 2023

2/10 Terrible

SHARAD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Mary

Liked: Amenities
Clean, comfortable, warm and friendly staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adventure off the beaten path
Quaint little property with what seems like rooms crammed into every available nook and cranny. It definitely isnt what Americans think of as a typical hotel, but it's charming. The rooms were clean and comfortable and the staff friendly.
Stayed 1 night in Jun 2023

4/10 Poor

Lorna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
For the price paid the place was uncomfortable noisy could not sleep as there was constant pulling and pushing above making it difficult to sleep at night and this went on for three nights I slept there
Stayed 3 nights in May 2023

10/10 Excellent

Caroline

Stayed 1 night in Sep 2022

10/10 Excellent

Kingstone

Stayed 8 nights in Aug 2022

10/10 Excellent

Oleg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This location and hotel are not as advertised
Stayed 1 night in Aug 2021

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Peter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Ronald, Warren, MI

the hotel is too far from popular tourist spots and destination. there's no direct and convenient transportation from and to the hotel. does not have any option for cancellation
Stayed 4 nights in Oct 2018

2/10 Terrible

santa, miami

Disliked: Staff & service, property conditions & facilities
Extremely far from Rome
The air conditioner is horrible . They take it out after five hour . You have to complain to get it back . Customer service horrible 👎👎👎
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
I stayed at Cassia Hotel five nights. My room was very clean. Staff was friendly and helpful. Hotel is sorrounded by shops and restaurants. it is a very safe area. I do not have any complaints. I am 100% satisfied with my stay Cassia Hotel.
Stayed 5 nights in Apr 2018

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was an oasis in a business area outside Naples
Stayed 5 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very far from the Vatican and please to visit.
Very unfriendly customer service. Very limited transportation
Stayed 8 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were not so friendly, none helped us with the luggage knowing that there is no elevator so we had to go upstairs with our bags for 3 floors. Wifi also not inclusive in the price.
Stayed 6 nights in Jul 2017

10/10 Excellent

V, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel
Nice family hotel, bus stop to Rome is a walking distance, fantastic Wi-Fi connection.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Its an okay hotel for the price you pay. Its a cheap hotel, but the staff are very friendly and the spaces are clean.
Stayed 6 nights in Jun 2017

8/10 Good

PhongXuan, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Rome
The Hotel is nice, but it is hard to find because it is no sign from the Cassia street show to go up hill. The internet is very slow. we cannot connect to read the gmail.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a Rome hotel
The website was very misleading. It's advertises itself as Rome Cassia Hotel, 0.7 miles from centre. It is not. It is miles north of Rome in a town, funnily enough, called Cassia. Presumably, 0.7 miles from the centre of this town is an hotel that bears its name. It will cost you 95 Euro to get there from Termini Station, or you can get three buses which will take about two hours.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Decent Stay for a Short Visit
This is good for a couple of days stay. The bathroom has strong odor, but everything else is good. The breakfast is good. This is an old building and not anything luxury, but is good for a short stay.

8/10 Good

madoline and julius, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
receptionist are very helpful..I just stay in the hotel for 1 night out of 4 because my friend is inviting us to stay in thier place..the hotel is a bit far from the city center and if you are new expect to be out of route once in awhile...they charge me extra 12 euros and accdg to receptionist it is for visitors tax for 2days and the rest they charge me for printing out my train ticket..breakfast are pretty good no complain.

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Denna L, Salisbury, NC

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly, but pretty far out of town
The hotel is nice and the staff is extremely friendly. The bed is really firm, so hopefully you look for that. It is located on the outskirts of Rome. You have to walk to the train, take a train to the Metro and take the Metro into town. It takes about an hour, when not rush hour.

4/10 Poor

Habib, UK

Disliked: Staff & service, property conditions & facilities
Never Stay in this hotel
Hotel is very far from centre, you have take two buses to go to the centre train station Reception staff speaks very little or no English at all breakfast is not very good again speaks very little or no English communication is the biggest issue No local restaurants only pizza or bar near around the hotel. No lifts and our room was on 4th floor so very difficult to get to the room with luggage no help from hotel staff at all.

10/10 Excellent

Lizelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very friendly and helpful. Booking in was a breeze. I enjoyed staying here, it was just to short. Great place to stay.

2/10 Terrible

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at the hotel and noticed after puting the GPS address that the booking was wrong. when i called to book I asked for Cascia Hotel in Cascia, so the person booked the cassia hotel near Rome (1 Hour far from Rome...). So I left the hotel and went to Cascia 180 KM far from the first Hotel so I didnt sleep in the hotel unfortunately to give you my evaluation.... During my call to the person in your company,I Insist in Cascia and asked how far was the hotel to the St Rita Basilique and the other churches... The person didn't asnwer to my questions and the confusion was that there was another hotel with the same name. the person on the phone keep telling me that this is the last room and that I need to book it now.... Thank you

8/10 Good

Alonso, London

Liked: Cleanliness, room comfort
Nice hotel, not really close to anything though.
It is a really nice experience, this hotel. It can feel a bit remote, since it's like half an hour away from anywhere, except a small supermarket and an even smaller pizza place (amazing). Be careful of the road. Otherwise, the hotel is perfect.

6/10 Okay

Megan, NY

Liked: Cleanliness, staff & service, room comfort
Decent Stay, easy drive to the airport
We stayed here one night before flying out of Rome. It was a fine hotel and an easy drive to the airport. I'm not sure I would stay here at length for visiting Rome. The hotel was fine and well priced, but not too much to do in the neighborhood. The service was great, breakfast was good and there was off street parking.

10/10 Excellent

P G, Christchurch, New Zealand

Liked: Cleanliness, staff & service, room comfort
Good clean & comfortable
We were a family of 4 with two teenagers travelling to see Rome. This was a good location as it was short drive (800m) to the train station and an easy train/metro into the centre of Rome. Good clean & comfortable, good breakfast and friendly staff. The girl who looks after the breakfast is excellent - very good coffees! All staff had good English. Good Wifi in the rooms. Good hotel parking. The hotel is a little tired but more than adequate for a 2 night stopover on a road trip around Italy. As per other feedback, the front of the hotel has poor street appeal but once inside is quite adequate. Certainly worth a stay and good value for money.

8/10 Good

luka shaqiri, london, on canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Parking was good, breakfast good and was closer from Rome downtown, and closer to our soccer field training

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Not in Rome
Be very careful booking this hotel if you are not driving or if you are traveling by public transport with luggage. This hotel is very far from the city. If you are coming from the City center you have to take two trains and the nearest train is several blocks away. We made the mistake of trying to get here after nightfall and had to take the Metro and then a regional train. We exited the station through the back entrance with leads to a dead end. Even after we got out at the correct exit/entrance we still had to walk down a poorly lit street to get to the main thoroughfare which was several blocks from the hotel. From the street, the hotel looks a bit scary but once the cab driver (which were lucky to hail down) took us in through the side alley it was okay. Breakfast was good. But like I said, its several blocks from the train station. I even ruined the wheels on my luggage walking to the station from the hotel. Get a map and prepare yourself before booking this room.

10/10 Excellent

Adae, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
I went there with my 2 kids and thought it was just excellent! The place is spotless, the staff is very helpful and kind, even took us to a local festival in their own private car. The town was peaceful and very friendly just a short bus ride from Salerno. I would stay there again in a heartbeat!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was outside the city of Rome and required a decent amount of transportation, about a 10-15 min walk from hotel to Roma-La Storta station, and a 30 minute train ride into San Pietro (Vatican and St Peter's Basilica) 40 minute train ride into Termini (catch the subway there for Colosseum). Room was very clean, staff was friendly and helpful, and the breakfast was great. Great value.

8/10 Good

Rozalie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
very good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This is a nice hotel even though the exterior might be a little off putting. The staff are helpful in explaining the best way to get to Rome and good places to eat in the immediate vicinity.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Was ok for a short stay for visiting rome. Internet connectin was verry bad. Not good for businesstravelers

4/10 Poor

shannon, Texas

Liked: Cleanliness, staff & service
Too Far Away
The hotel is 1 mile from the train station and it is very hard to find.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent little hotel. Very professional, warm personnel, very helpful. We were impressed by the abundance in the breakfast buffet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice Hotel too far from Rome center
Nice hotel but too far out. If I return to Rome I will get a hotel nearer the centre or close to a Metro station.

8/10 Good

Kris, North Florida

Liked: Cleanliness, staff & service
OK, Not Great
This place is tough to get to, if you're walking from the train or bus. It is up a very steep hill, and I use a walker for mobility issues. The room was clean, and the staff were all kind and helpful. Our very limited Italian language skills were not a problem, as all front desk staff spoke at least some English. Breakfast was typical, with several tasty pastry choices, but little protein. No other meals are served on the premises. My husband and I both found the mattress to be pretty hard, but that is a matter of preference, not a fault. There are supermarkets and other necessities nearby, and the desk staff will call for food delivery, if you want something. There is no elevator, so the gentleman on the desk put us in a ground floor, accessible room, even though they had originally booked us a room higher up.

10/10 Excellent

simone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
Camera pulita, personale molto cordiale.
Stayed 2 nights in Oct 2023