View from property

Reviews of Borgo del Mare

4 out of 5
Borgo del Mare
Via Olimpia, 3, Civitavecchia, RM

Reviews

8.4

Very good

Rating 10 - Excellent. 209 out of 464 reviews" "
Rating 8 - Good. 170 out of 464 reviews" "
Rating 6 - Okay. 54 out of 464 reviews" "
Rating 4 - Poor. 20 out of 464 reviews" "
Rating 2 - Terrible. 11 out of 464 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice breakfast and the pricing was very reasonable.
Stayed 1 night in Mar 2024

4/10 Poor

donald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walls paper thin. Many of the in room features were broken. Dogs barking in rooms
Stayed 2 nights in Dec 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Amenities
The room was clean. No fuss or frills. Also super convenient that they offered free shuttle to the cruise ship!
Stayed 1 night in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and the staff was very friendly.

10/10 Excellent

Charles J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service
I did not like Federico, their employee who drove us to airport and was frequently selling himself for tours and asking for tips. Too pushy!! Alessandro and Marcello were both helpful and pleasant to deal with. Overall the hotel is clean and comfortable.
Stayed 2 nights in Oct 2023

8/10 Good

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from aLESSANDRO on 17 Oct 2023
thank you for staying with us and sharing your opinion

8/10 Good

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay prior to cruise
Stayed 1 night in Sep 2023
Response from aLESSANDRO on 17 Oct 2023
thank you for staying with us and sharing your opinion

10/10 Excellent

si

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alessandro on 17 Oct 2023
thank you for staying with us and sharing your opinion

4/10 Poor

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very safe very old. Chair broke from underneath me not a 4 star at all
Stayed 1 night in Sep 2023
Response from aLESSANDRO on 17 Sept 2023
Thank you for staying at our hotel and for sharing your opinion.I'm sorry for the accident with the chair, but I would like to reassure all our guest that all our forniture are safe and in good conditions. Next time we'll have an additional attention for overweight people.To try to make you experience here better we offered you a discount on the room rate and a free shuttle to the port but it seems you were not satisfied as well.Hope you are fine, Kind Regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly hotel near cruise port. Free shuttle to cruise port.
Stayed 1 night in Aug 2023
Response from aLESSANDRO on 17 Sept 2023
Thnak you for staying at our hotel and for sharing your opinion

8/10 Good

Sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Ancient old styled hotel with all the amenities
Stayed 1 night in Aug 2023
Response from aLESSANDRO on 17 Sept 2023
Thnak you for staying at our hotel and for sharing your opinion

10/10 Excellent

Cecilia Jayne

Stayed 1 night in Jul 2023

8/10 Good

Gillian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

8/10 Good

Gisella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Too far fro everything
Stayed 1 night in May 2023

4/10 Poor

Gillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad it was only 1 night.
Hotel needed a lot of attention as very old, dated and worn. Breakfast very disapointing as food very average. Did not see how this was a 4 star hotel. Area was rather neglected however after 45 min walk into town this did improve.
Stayed 1 night in May 2023

6/10 Okay

Dorothy

Travelled with partner
Liked: Staff & service
The owners/staff were very friendly and helpful. There was a festival with loud electronic music close by which ruined the time outside but the upgraded windows of the hotel helped a lot. The decor is in serious need of upgrade. The dated wallpaper and border was peeling and damaged in spots. The old curtains were ugly and the door lock didn’t work. There was dirt/mold at the inside base of bathroom door, but the bathroom and hotel were otherwise very clean. The breakfast was great. I wouldn’t stay there again until they get rid of the ugly dated wallpaper and curtains— an easy fix.
Stayed 1 night in Apr 2023

2/10 Terrible

Donna

Disliked: Staff & service, amenities
I booked at Borgo del Mare , but when I got there they could not find my reservations even though I had corresponded with them via the Expedia app. They put me and my husband in a lousy 3 star Hotel Trianao downtown that Noisy, Smokey with a very uncomfortable bed. I booked a 4 star and got at best a 2 store hotel. Horrible!
Stayed 1 night in Oct 2022

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheezie96
Had a wonderful time and it was a very beautiful place to stay on our way to our cruise
Sunset
Sunset from out room
Food wonderful
View from my room
Stayed 1 night in Oct 2022

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and rough around the edges. Breakfast buffet was not good at all. Very little food and what was there was cold.

8/10 Good

Howard

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Ok hotel
Good price Good service Bad location
Stayed 1 night in Oct 2022

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little spot
The staff was super friendly and helpful. This is a typical, true Italian experience. The showers and beds are small but the experience was fantastic. Very close ride to the port.
Stayed 1 night in Oct 2022

8/10 Good

Francisco

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2022

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location, a little old, but very nice The location makes up for all short
Stayed 1 night in Sep 2022

8/10 Good

Delphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the Cruise Port.
Stayed 1 night in Oct 2022

10/10 Excellent

Delphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel is close to the Port to board the Cruise Ship
Stayed 1 night in Sep 2022

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was extremely helpful
Stayed 2 nights in Sep 2022

10/10 Excellent

Kathie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with dining on site. Staff was friendly and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely dinner at the restaurant. Breakfast was wonderful, lots of choices.
Stayed 1 night in Sep 2022

8/10 Good

Judy

Stayed 1 night in Sep 2022

6/10 Okay

Laureen

Overnight stop before cruise
The hotel is past its best. The photo makes it look better than it actually is. Good value but not an ‘excellent’ 4 star hotel.
Stayed 1 night in Sep 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely base for our stay
I stayed for a few days with my wife. the staff are very friendly and go out of their way to make your stay as pleasant as possible, they even supplied soya milk for breakfast. The rooms may be slightly dated but overall I wouldn't hesitate staying here again or recommending this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Joselito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and food
Stayed 2 nights in Aug 2022

10/10 Excellent

David, Rotonda West

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place next to the water in the restaurant has fabulous food.
Stayed 1 night in Aug 2022

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, staff & service
The room was smaller than we realized so upgraded to a larger room
Stayed 1 night in Aug 2022

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleasantly surprised prized how beautiful this Hotel was. Although there is not much within walking distance,The hotel has its own restaurant on site run by the hotel staff. It was very reasonably priced and the meals were delicious. It also included a breakfast buffet. There is a short walk to a rocky beach, A slightly longer walk to a to a Sandy beach for swimming. Very comfortable Room and wonderful for for a 1 or 2 nights stay.
Stayed 1 night in Jul 2022

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fantastic hotel. Second time we have stayed. So welcoming and you have everything you need.
Stayed 1 night in Jul 2022

10/10 Excellent

ED, Myrtle Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful.
Stayed 1 night in Jul 2022

8/10 Good

barbara, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location of this hotel is perfect for the night before a cruise, and for a nominal fee they will get you to your ship in the morning. We also booked our airport transport with them - very convenient. We had dinner in their restaurant and it was tasty and well-priced. Negatives: The wallpaper is peeling in some areas and the hallway carpets need to be replaced. A simple sprucing up would make a world of difference. Also, the breakfast is not very inspired and the choices are quite limited.
Stayed 1 night in Jun 2022

10/10 Excellent

Lashawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Spent a night here before departing on a cruise the next day. Stayed here 10 years ago and the service and value for the money is still outstanding to this day. They shuttle you to the cruise port for a nominal fee. They have a lovely restaurant and the food is fantastic. Not much to do around the area itself but it served its purpose perfectly.
Stayed 1 night in Jun 2022

4/10 Poor

Antonio

Stayed 1 night in Jun 2022

10/10 Excellent

Larry

Stayed 1 night in Jun 2022

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had pre-arranged airport transportation, and the owner waited for us at the airport even though our flight was hours late A plus service.
Stayed 1 night in May 2022

8/10 Good

Rowland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Rolando H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly gracious and very helpful prior to, and during my stay. I arrived by rental car and left my bags before returning the car and taking a taxi back to the hotel. They directed me to an MBE to ship packages home, and made salon reservations ahead of time for me to receive services prior to my cruise out of the local port. The breakfast accommodations were quite delicious with attractive surroundings. The restaurant at dinner time also seemed quite crowded with happy people, although I didn't eat there. I would definitely reserve another room any time,
Stayed 1 night in May 2022

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property close to the port. They provide transportation to the port as well which is very convenient.
Stayed 1 night in May 2022

10/10 Excellent

Hazel

Stayed 1 night in May 2022