The staff was incredibly gracious and very helpful prior to, and during my stay. I arrived by rental car and left my bags before returning the car and taking a taxi back to the hotel. They directed me to an MBE to ship packages home, and made salon reservations ahead of time for me to receive services prior to my cruise out of the local port. The breakfast accommodations were quite delicious with attractive surroundings. The restaurant at dinner time also seemed quite crowded with happy people, although I didn't eat there. I would definitely reserve another room any time,