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Rooms were super clean, super cute, super perfect! Rented two rooms and both were well above expectations. The hot tub was a hit with my 4 young adult kids-they loved it! Indoor pool was also amazing—big and crystal clean water.
We for sure will come back to this hotel for our next trip this summer
Elizabeth
Stayed 1 night in Apr 2024
Response from Isaac Contreras on 20 Apr 2024
Thank you for staying with us and leaving us a review, Elizabeth. We are happy to hear you enjoyed your stay, along with our hot tub and indoor heated pool! We hope to welcome you back again soon!
6/10 Okay
Michelle, Ft. Collins
Travelled with family
16 Apr 2024
Liked: Cleanliness, staff & service
Room was hot and didn’t cool off after turning AC on.
Michelle
Stayed 1 night in Apr 2024
Response from Dylan Dunlap on 16 Apr 2024
Thank you for staying with us and leaving us a review, Michelle! We are sorry to hear of the room temperature. Looking into your reservation it appears our front desk was not notified; we certainly could have assisted in cooling the room! We have looked into this since your stay, and found the heat to be on, in addition to the AC. We do hope to welcome you back again soon to make up for this stay!
Thank you for staying with us and leaving us a review, Curtis! We are happy to hear you enjoyed your stay, along with the short 20 minute walk into downtown! We hope to welcome you back again soon!
Very quiet. We did go in Feb. after a big snowstorm so....
We stayed in one of the smaller rooms, very cozy and comfy. Staff was very nice.
Dennis
Stayed 1 night in Feb 2024
Response from Dylan Dunlap on 13 Apr 2024
Thank you for staying with us and leaving us a review, Dennis! We are happy to hear you enjoyed your stay, along with our cozy rooms and friendly staff! We hope to welcome you back again soon!
10/10 Excellent
Shannon
Travelled with partner
7 Apr 2024
Liked: Amenities
Cody was delightful at check in and really set us up for a great stay. The room was super cute with a king bed, fireplace and a huge jacuzzi tub. Perfect location- we’ll be back for sure.
Shannon
Stayed 1 night in Apr 2024
Response from Dylan Dunlap on 7 Apr 2024
Thank you for staying with us and leaving us such wonderful words, Shannon! We are happy to hear you enjoyed your stay, along with our wonderful staff, rooms, and location! We hope to welcome you back again soon!
Very friendly staff and helpful. Loved the property. It was quiet and comfotable. Enjoyed the hot tub.
Cheryl
Stayed 1 night in Apr 2024
Response from Dylan Dunlap on 6 Apr 2024
Thank you for staying with us and leaving us a review, Cheryl! We are happy to hear you enjoyed your stay, along with our friendly staff, property, and jacuzzi! We hope to see you again soon!
Would definitely come back. The pictures are exactly what the room looked like.
Something was wrong with the refrigerator and items were only cool, Also needed a bigger fridge.
They loved the pool and hot tub.
Shannon
Stayed 3 nights in Mar 2024
Response from Dylan Dunlap on 31 Mar 2024
Thank you for staying with us and leaving us a review, Shannon! We are happy to hear you enjoyed your stay, along with our room, pool, and jacuzzi! We are sorry to hear of the refrigerator issue faced during your stay; we will look into this. We hope to welcome you back again soon!
Great amenities for the price in Estes Park. Hot tub was amazing!
Susan
Stayed 5 nights in Mar 2024
Response from Dylan Dunlap on 30 Mar 2024
Thank you for staying with us and leaving us a review, Susan! We are happy to hear you enjoyed your stay, along with our amenities & Jacuzzi! We hope to welcome you back again soon!
Very accommodating folks! The kids and I had a great time! The daily s'mores were a hit:)
Mary
Stayed 2 nights in Mar 2024
Response from Dylan Dunlap on 25 Mar 2024
Thank you for staying with us and leaving us a review, Mary! We are happy to hear you enjoyed your stay, along with our accommodating staff and nightly s'mores! We hope to welcome you back again soon!
10/10 Excellent
Melissa
24 Mar 2024
Melissa
Stayed 1 night in Mar 2024
Response from Dylan Dunlap on 14 Apr 2024
Thank you for staying with us and leaving us a rating, Melissa! We are happy to see you enjoyed your stay, and we hope to see you again soon!
Great customer service from check in to check out! Very friendly and approachable. Rooms were older but well maintained and clean. Comfy beds and good water pressure. The rooms with the shower in the jetted corner tubs could probably use a longer shower curtain, and maybe a stool to set your towels so they don't get wet? Satellite TV access a bit wonky but there had been record snowfall!
Susan
Stayed 2 nights in Mar 2024
Response from Dylan Dunlap on 24 Mar 2024
Thank you for staying with us and leaving us a review, Susan! We are happy to hear you enjoyed your stay along with our customer service, rooms, and comfy beds! Thank you for your recommendations - we will take these into consideration! We hope to welcome you back again soon!
The property was adorable and the staff were so kind. The indoor pool and jacuzzi were perfect, especially during the snow storm. We loved the convenience of having everything we needed in our kitchenette. We will definitely come back.
Lauren
Stayed 4 nights in Mar 2024
Response from Dylan Dunlap on 17 Mar 2024
Thank you for staying with us and leaving us a review, Lauren! We are happy to hear you enjoyed your stay, along with our kind staff, indoor pool, and kitchenette in room! We look forward to welcoming you back again!
10/10 Excellent
Elijah
10 Mar 2024
Elijah
Stayed 3 nights in Mar 2024
Response from Dylan Dunlap on 31 Mar 2024
Thanks for staying with us and leaving us a rating! We are happy to see you enjoyed your stay, and we hope to welcome you back again soon!
Beautiful property. Clean and lovely rooms with literally everything you need to cook and clean. Huge rooms huge tubs! The kids had a blast at the pool! The staff was helpful and kind! Cody helped check us in and he was awesome. They had snores and lots of breakfast options! It was one of the best places we have been. Highly recommend we will be back.
Michelle
Stayed 1 night in Feb 2024
Response from Johnny on 26 Feb 2024
Thank you for such an amazing review Michelle! We're so glad you were pleased with the cleanliness of the room as well as the amenities provided with them! We'll make sure to pass along to Cody that you had nothing but great things to say. We hope to see you for s'mores again soon!
I love the s’mores and that they offer them with the campfire outside of the office in the evening. Parking could possibly be challenging if they are super busy.
Natalie
Stayed 1 night in Dec 2023
Response from Johnny on 26 Feb 2024
Thank you so much for the amazing review Natalie! We're so glad you enjoyed the s'mores and campfire we have at the lobby every night. During busy season parking can be a bit cramped, but we do have plenty of space for everyone in our overflow parking area. We hope to see you again soon!
Great location and the rooms were really nice. Enjoyed the hot tub as well. Only thing that was lacking was the breakfast, bagels seemed stale and not much choice. Coffee could have been much better. Will probably stay here again but eat breakfast elsewhere.
Mike
Stayed 2 nights in Feb 2024
Response from Johnny on 19 Feb 2024
Thank you so much for the review, Mike! We're glad to hear you were pleased with the hot tub and amenities provided in the room. We're sorry you didn't enjoy the breakfast selection! We are currently working on getting a better variety of options for breakfast. We hope to see you again soon!
Enjoyed hot tub and how close this property is to Rocky Mountain National Park - we had a large two bedroom unit with a fireplace and kitchenette. Bbq grills on property. Had everything we needed except an oven. Enjoyed our stay.
Rachelle
Stayed 2 nights in Feb 2024
Response from Johnny on 19 Feb 2024
Thank you so much for the review Rachelle! We love to hear that you were so pleased with the size of the room as well as the fireplace and kitchenette. We hope to see you again soon!
Thank you for staying with us and leaving us a review, Melissa! We are happy to hear you enjoyed your stay, along with out location! We hope to welcome you back again soon!
Our stay was perfect. The suite was clean, beds were comfortable and the view of the mountains out the window was great. The children enjoyed the pool, which was the perfect temperature. The staff were friendly. Would highly recommend Appenzell Inn.
Valerie
Stayed 3 nights in Dec 2023
Response from Jayden on 11 Jan 2024
We greatly appreciate your review! We are fortunate to have such great views of the Continental Devide from our Chalets and Suite Heart Studios. We hope you can spend another family vacation at Appenzell!
This place was amazing! From the staff to the condition and cleanliness of the property. The only thing that I would say could be improved is the breakfast. Perhaps a few hot choices could be added. We will definitely stay again!
Michelle
Stayed 1 night in Dec 2023
Response from Jayden on 11 Jan 2024
We greatly appreciate your wonderful review. We are hoping to make improvements to our breakfast selection. We hope to see you again soon!
The room was great. Bed was a little hard so didnt sleep well. Loved the jetted tub for couples. Needs a little updating, but had a very nice stay.
Anja
Stayed 1 night in Dec 2023
Response from Johnny on 8 Feb 2024
Thank you so much for the review, Anja! We're sorry the bed was a little uncomfortable, we are currently in the process of replacing a large amount of beds on the property and refurbishing a lot of things. We hope next time you stay with us these changes help make it a perfect stay.
We thoroughly enjoyed our stay. It’s a beautiful property with beautiful views & the staff were very friendly & helpful. We loved our roo
With our own private hot tub & fireplace.
mikell
Stayed 2 nights in Dec 2023
Response from Johnny on 8 Feb 2024
Thanks for such an amazing review, Mikell! We're so glad you were pleased with the property, views, and our staff! We hope to see you again soon.
The staff at the front desk were very friendly and helpful. Had great suggestions for dining out.
I gave four stars for cleanliness for the overall property and front desk area. If I was to grade the room I would have given it only three stars. There was long black hair left in the bathroom sink and on the nightstand. The comforter on the bed seemed a bit dirty. But other than that the room was fine.
I would stay again. I liked the property and it was close to the downtown Estes.
Marlene
Stayed 3 nights in Dec 2023
Response from Jayden on 11 Jan 2024
Thanks for leaving us a review! I apologize for the hair found in your room. I will bring this to the attention of our housekeeping staff. We are glad you enjoyed the location and its proximity to the Down Town Center. We hope to see you on your visit to Estes Park!
10/10 Excellent
Alison
Travelled with family, Travelled with family and small children
We had a great stay. Our 2 bedroom was awesome, kitchen was well equipped and we had plenty of pillows. Our kids loved the pool and we loved the hot tub. We will be back!
Alison
Stayed 1 night in Dec 2023
Response from Alison on 8 Feb 2024
Thank you for the review, Alison! We're so happy that you loved the room and all of the amenities included with it. We hope to see you again soon!
Our room was fully stocked with all amenities pots, pans, silverware, plates, etc. Very clean and service was exceptional! Definitely worth every penny spent!
Denis
Stayed 4 nights in Dec 2023
Response from Johnny on 14 Dec 2023
Thank you for the review and perfect score Denis! We're delighted to hear you were pleased with all the amenities provided with the room as well as the cleanliness! We hope we will see you again soon.
Thanks for staying with us! We hope to see you again on your next weekend getaway!
8/10 Good
Gregory
Travelled with partner
27 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here for years but now believe it’s time to find another romantic getaway. Jets on hot tub didn’t work. TV in main room didn’t work. Desk couldn’t help at all. Soda machine empty. Really basic stuff.
Gregory
Stayed 1 night in Nov 2023
Response from Jayden on 30 Nov 2023
Thanks for staying with us and leaving your feedback. We apologize for you experience dealing with the desk and the issues you had in your room. We have two soda machines on-site if you ever have issues with the other one being out. We've made some staff changes recently and are hoping in the future it will be more reminiscent of past stays with us.
It was a very nice suite a little outdated
The bummer was that the jacuzzi did not work , the pool was great
Our TV remotes were out of batteries
A very well equipped kitchen
Convenient location
Birgitta
Stayed 1 night in Nov 2023
Response from Louie on 27 Nov 2023
Thank you for staying with us and the feedback. We have addressed the jacuzzi issue. We hope to see you again!
10/10 Excellent
Natalya
21 Nov 2023
Natalya
Stayed 2 nights in Nov 2023
Response from Louie on 27 Nov 2023
We are glad to hear that you enjoyed your stay with us.