Dear Mr. Martin, Thank you for completing the online survey and for letting us know your concerns about your stay. We do have about 80+ channels but its through cable. We also have HBO. I apologize that this did not seem like the case with your TV channels. We also offer a channel list at front desk as well as you can always go online and locate a channel guide. Just a few helpful tips so you know the next time you are at a Hotel. We look forward in seeing you again when you are in the area. Have a great weekend.Sincerely,Beth Sullivan

Dear Mark, Thank you for completing our online survey. We are delighted that you stayed with us. I would like to explain about the pillows. They are normal size pillows but when the housekeeper puts the pillowcase on, they sometimes make it so tight that it makes them look small. I will share this will our staff so we can make them better. Thank you for sharing your concerns with us. This information is very helpful. Sincerely Beth Sullivan

Dear Mr./Ms Thank you for contacting our online survey. We were happy to have you stay with us. We look forward to seeing you again whenever you are back in the area. Have a wonderful day.Sincerely,Beth Sullivan

Dear Jared, Thank you for completing our online survey and for your kind words. Also thank you for you a great rating. I will be sure to share this with the rest of the staff here. We look forward to seeing you again whenever you are back in the area.Sincerely,Beth Sullivan

Dear Julian, thank you for completing the online survey and for your kind words. We are delighted that your stay with us. We are only offering a continental breakfast at the moment. This way we can keep the cost of the rooms down for you. We hope to see you again whenever you are back in the area.Sincerely.,Beth Sullivan

Dear Tania, Thank you for completing the online survey and for letting us know your concerns about your stay. I will be sure to share this with the rest of the staff here so they can make better improvements. We hope to see you again whenever you are in the area. Have a wonderful day.Sincerely,Beth Sullivan

Dear Nicole, Thank you for completing the online survey and for the awesome rating. I will be sure to share this with the rest of the staff here. We hope to see you again whenever you are in the area.Sincerely,Beth Sullivan

Dear Zachary, Thank you for completing the online survey and for the awesome rating. I will be sure to share this with the rest of the staff here. We hope to see you again whenever you are in the area.Sincerely,Beth Sullivan

Dear Guillermo, Thak you for the score of 5. We are delighted that you enjoyed your stay with us. We look forward to seeing you again. Have a wonderful day.Sincerely,Beth Sullivan

Dear Ms. Patricia, Thank you for completing our online survey and a great rating score. We are delighted that you enjoyed your stay here and I will be sure to share this with the rest of the staff here. We hope to see you again soon. Merry Christmas and Happy New Year.Sincerely,Beth Sullivan

Dear Mr. Alan, Thank you for completing our online survey and for such a great score. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Merry Christmas and Happy New Year.Sincerely,Beth Sullivan

Dear Mr. Paul, Thank you for completing the online survey and for the great rating. I will be sure to share this with the rest of the staff here we can improve. We hope to see you again whenever you are in the area. Have a great day.Sincerely,Beth Sullivan

Dear Arthur, Thank you for completing our online survey. We are delighted that you had a great experience with us. I will share this with the rest of the staff here. We look forward to seeing you again whenever you are back in the area. Have a Merry Christmas and Happy New Year.Sincerely,Beth Sullivan

Dear Raul, Thank you for completing the survey and for letting us know your concerns about your stay. I have shared this with my GM and the rest of the staff so we can work harder to make sure all the rooms are clean and guest ready. We are renovating all of our rooms. The upstairs are completed and we are working on the bottom floor as we speak. Thank you for bringing this issue to our attention. Have a Merry Christmas and a Happy New Year.Sincerely,Beth Sullivan

Dear Mr. Tim, Thank you for completing our survey. We are delighted that you enjoyed your stay with us. I will be sure to share this information with the staff so they know that they are doing an awesome job. Have a safe a wonderful HolidaysSincerely,Beth Sulli.nc653

Dear Ms. Catherne, I first off would like to thank you for completing our online survey. Secondly, I would like to apologize for the inconvenience of you not being able to get a renovated room. We have not finished all of our rooms as of yet. We are working on the downstairs now. All of the upstairs is completed. So, yes, by all means do ask if we have any renovated rooms available when you check in but keep in mind that at the moment we only have the upstairs completed. Happy Holidays to you and your familySincerely,Beth Sullivan

Dear J, I want to thank you for completing our online survey and letting us know your concerns with your stay. We are renovating our rooms and we do have pet rooms that are renovated but they are upstairs. We are working on the downstairs now. By the time you come back in the area we should have the downstairs done. I will share this with the rest of the staff here. Have a great day.Sincerely,Beth Sullivan

Dear Mr Ward, I want to thank you for completing our online survey and for stating your concerns about your stay. We are delighted that you enjoyed your stay. The being isolated can be a good thing as it keeps you from all of the noise from I-95. We would like to wish you and your family a Merry Christmas and a Happy New Year.Sincerely,Beth Sullivan

Dear Mr. Ronald, Thank you for completing our online survey. We are delighted to hear that you enjoyed your stay with us. I will be sure to share this information with the rest of our staff here at the hotel. We look forward to seeing you again when ever you are back in the area. Have a wwonderful day. Sincerely,Beth Sullivan

Dear Ms. Janet, Thank you for completing our online survey. We are delighted that you enjoyed your stay with us. I will share this with the staff here. We also would like to wish you a Merry Christmas and a Happy New Year.Sincerely,Beth Sullivan

Dear Shamer, I want to thank you for responding to our online survey. We appreciate your kind words and I will be sure to share this with the rest of the staff here. We look forward to seeing you again when ever you are back in the area. Have a wonderful week. Sincerely,Beth Sullivan

Dear Ms. Lila, Thank you for completing our online survey and for letting us know your concerns about your room. I will be sure to share this with our housekeeping staff as this information is very helpful. We hope you gave a wonderful weekend.Sincerely,Beth Sullivan

Dear Ms. Annie, Thank you for completing our online survey and stating your concerns about your stay. I apologize for your room having a bad smell. I will share this with the staff so we can figure out what it was and make it better. Thank you for letting us know. Have a wonderful weekend.Sincerely,Beth Sullivan

Dear Kevin, Thank you for completing our online survey and for stating your concerns about your stay. I will be sure to share this with the rest of the staff as well as the front desk clerk who checked you in. I will share your concerns as well with my GM. Thank you for letting us know. Have a great day.Sincerely, Beth Sullivan

Dear Angela, I want to thank you for responding to our survey. You are correct about the stayover rooms, however, we can do the room upon request. It may have been that we were short of staff, but I will look into it as to why this happened and share this with the rest of the staff here. Thank you for bringing this to our attention. We look forward to having you stay with us again whenever you are back in the area. Sincerely,Beth Sullivan

Dear Mr. Michael, Thank you for completing the online survey and for the awesome rating. I will be sure to share this with the rest of the staff here. We hope to see you again whenever you are in the area.Sincerely,Beth Sullivan

Dear Mr. James, I want to thank you for completing our online survey. Thank you for stating your concerns about your room. We do have handicap showers but only one roll in shower. I am not sure that this is what you were referring to. If it is, it may be that the handicap roll in shower was not available. For this I do apologize. If you ever stay here or anywhere and need a roll in shower, please call hotel directly and let them know so if it is available, they can make sure you get that room. Again I apologize for any inconvenience this caused you. We invite you to come back when ever you are back in the area.Sincerely,Beth Sullivan

Dear Juan, Thank you for completing our online survey. We are making lots of improvements and renovations to modernize our hotel to better serve our guest. We hope you will stop back here to see the progress that we have made. Have a wonderful weekSincerely,Beth Sullivan

Dear Raisa, Thank you for completing our online survey and the awesome score you gave us. I will be sure to pass this down to all of our staff here so they know what an awesome job they are doing. Have a wonderful week.Sincerely,Beth Sullivan

Dear Ms. Diane, Thank you for reading to our online survey. We are delighted that you had a wonderful experience while staying with us. I will be sure to share your kind words with Missie and we look forward to seeing you again whenever you are back in the area. Have a wonderful week. Sincerely,Beth Sullivan

Dear Ms. Donna, Thank you for completing our online survey and for your kind words. I will be sure to share this with Jacob and the rest of the staff here. We are working hard on renovating our property by taking out all the carpet in the rooms and getting new furniture. We have done several rooms already. We invite you to come and check out our progress when ever you are in the area, Have a wonderful Day.Sincerely,Beth Sullivan

Dear Ms. Veronica, Thank you for completing the online survey and for the awesome rating. I will be sure to share this with the rest of the staff here. We hope to see you again whenever you are in the area.Sincerely,Beth Sullivan

Dear Ms. Cynthia, First off I would like to thank you for completing our online survey. We are sadden that you had a bad experience with your room. I would not have wanted to be in a room with dead bugs and I apologize for this being the case in your situation. I will be sure to share this with the rest of staff here so that we can do better in cleaning. Thank you for bringing this to our attention. Have a great weekend.Sincerely, Beth Sullivan

Dear Mr. John, Thank you for completing the online survey and for the fair rating. I will be sure to share this with the rest of the staff here. so they can make improvements. We hope to see you again whenever you are in the area.Sincerely,Beth Sullivan

Dear Mr. John, Thank you for completing our online survey. We are delighted that you had a great experience with us. We look forward to seeing you again when ever you are in the area. Sincerely,Beth Sullivan

Dear Ms. Susan, Thank you for completing the online survey and for the awesome rating. I will be sure to share this with the rest of the staff here. We hope to see you again whenever you are in the area. Have a great day.Sincerely,Beth Sullivan

Dear Susan,Thank you for taking the time to provide feedback on your recent stay at our property. We appreciate your candid comments and apologize for the disappointment you experienced during your visit. We take guest satisfaction seriously and strive to provide a clean and comfortable environment for all our guests, and it is clear that we fell short of your expectations.We would like to assure you that we have addressed your concerns with our housekeeping team to ensure that such oversights are not repeated. Our goal is to maintain high cleanliness standards throughout the property, including the guest rooms, common areas, and exterior spaces. We have taken immediate action to rectify the issues you mentioned, such as the cleanliness of the microwave, the sidewalks, and the exterior trash cans.Regarding the room's cleanliness and the odor of smoke, we deeply apologize for any inconvenience caused. We have a strict non-smoking policy, and we will investigate this matter further to identify and address any potential violations. We appreciate your feedback as it helps us improve our processes and prevent similar situations in the future.While we understand that your experience did not meet your expectations, we hope that you will give us another opportunity to provide you with a more enjoyable stay. If you decide to return, please reach out to our management team directly, and we will personally ensure that your stay exceeds your expectations.Once again, we appreciate your feedback and value your input. We take your comments seriously and will continue to work towards improving our property to ensure the best possible experience for our guests.Sincerely,Dave

Dear Christopher,Thank you for sharing your feedback regarding your recent stay at our property. We sincerely apologize for the inconveniences you encountered with the shower and the air conditioning during your visit.Maintaining functional and comfortable amenities is of utmost importance to us, and we regret that we fell short in this regard. We have immediately addressed the issues you mentioned with our maintenance team to resolve the shower leakage and repair the broken AC unit. Rest assured, we are taking necessary steps to ensure that similar issues do not occur in the future.We understand the impact these problems had on your stay, and we apologize for any discomfort or inconvenience caused. We strive to provide a pleasant and hassle-free experience for our guests, and we are disappointed that we did not meet your expectations in this instance.If you plan to visit us again in the future, we would be delighted to have the opportunity to restore your faith in our property. Please feel free to reach out to our management team directly, and we will make every effort to ensure your next stay is enjoyable and trouble-free.Thank you once again for bringing these matters to our attention. Your feedback is invaluable in our ongoing efforts to improve our services and facilities. We hope to welcome you back soon and provide you with a superior experience.Best regards,Dave

Dear Jenna, Thank you for completing our online survey. We are delighted that you had a wonderful experience with your room and service. I will be sure to share this with the rest of the staff here. We look forward in seeing you again. Have a wonderful week.Sincerely,Beth Sullivan

Dear Ms. Meridith, Thank you for completing our online survey. I am delighted that you enjoyed your stay with us. I will share your experience with the staff here so they know they are doing an awesome job. We look forward in seeing you again when ever you are in the area. Have a wonderful week.Sincerely,Beth Sullivan