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We found the hotel staff very helpful and friendly. It was perfectly located for a beautiful run along Dallas Road, as well as lovely walks along the inner harbor. We would stay there again, for sure!
Close to Royal BC Museam and Inner Harbour. Very convenient. Hotel staff genuinely friendly. Check in and check out flawless and seamless. Coffee available in lobby in morning (good quality too!). Room spotlessly clean. Bed and linen high quality and very comfortable. Also, as a patron who supports ...
Quaint with a historical charm and homey feel! The Swans has all the amenities you would like for. We could easily here for extended period!
Loved the furnishings. Loved the location. Loved Jen and Ken, they couldnt have been nicer, and they went above and beyond to take care of us and make sure we had everything we needed and loved our stay. We will be back whenever we can get away again.
Good location, great view, great staff. Cleaning can improve
Our room was nice, but when we left for the day and came back, the bed was made, but the room was not vaccuumed, the wine glasses that we used the night before were still where we left them, the coffee cups that we used in the morning were not replaced or washed. The continental breakfast was nice ...
Close to downtown. However, wifi didn't work and desk clerk offered unsatisfactory solution (sharing with another guest), first room key issued didn't work, no pen included with stationery. All minor, but aggravating in combination.
I went to Sooke with my girlfriend to propose to her and I must say the staff were very helpful and accommodating. The room was beautiful and the view excellent. All of our needs were met with a smile and in a timely fashion. I should highly recommend this place to purple looking for a relaxing getaway ...
We have stayed at this hotel 3 times now. The location is great with ocean views, (pets are welcome) and lovely shops, whale watching tours all located pretty much right outside the door. The rooms are clean and comfortable, there is a very nice coffee shop on site, and a great bar restaurant. The ...
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