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Overall it was a nice stay. Room was clean and it was pretty quiet for the most part. Only down part was the ice machine didn't work when we tried it. Other than that, it was a nice place to stay.
Anita
Stayed 2 nights in Mar 2024
Response from Patel on 2 Apr 2024
Thank you so much for your review. Ice machine was off. We turned it back on. Hope to see you soon.
Hello Robin,Thank you for choosing our hotel for your stay. We are glad to hear that you found our location convenient and had a smooth check-in process. We appreciate your feedback and hope to welcome you back in the future.
10/10 Excellent
Jennifer
23 Dec 2023
Jennifer
Stayed 1 night in Dec 2023
Response from Manager on 25 Dec 2023
Hello Jennifer,We appreciate your positive rating of our hotel! We're glad to hear that you had a great stay with us. If you have any specific feedback or comments to share, please feel free to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for another enjoyable stay.
4/10 Poor
Carlos
16 Nov 2023
Carlos
Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Carlos,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.
Hello Tracy,Thank you for taking the time to review our hotel. We appreciate your positive feedback and are delighted to hear that you had an exceptional experience during your stay. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future for another outstanding stay.
the flush was broken and no support or help from the staff
vishal
Stayed 1 night in May 2021
Response from Manager on 9 Feb 2024
Hello vishal,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have shared it with our team to ensure prompt resolution of the issue. Should you have any further concerns, please don't hesitate to contact our management.
The problem was that I couldn’t stay in the hotel because there was another card in the system so I had to reserve another hotel. I don’t know if is the hotel or Expedia foul but someone has to get my money back because this is not my foul
Geraldine
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Geraldine, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your reservation. We recommend reaching out to our management team directly to discuss the situation further and assist you with the matter.