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Reviews of Super 8 by Wyndham Rockford

2.5 out of 5
Super 8 by Wyndham Rockford
7646 Colosseum Dr, Rockford, IL

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a nice stay. Room was clean and it was pretty quiet for the most part. Only down part was the ice machine didn't work when we tried it. Other than that, it was a nice place to stay.
Stayed 2 nights in Mar 2024
Response from Patel on 2 Apr 2024
Thank you so much for your review. Ice machine was off. We turned it back on. Hope to see you soon.

8/10 Good

laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Paul on 11 Mar 2024
Thank you for staying with us

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to--easy check in
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Robin,Thank you for choosing our hotel for your stay. We are glad to hear that you found our location convenient and had a smooth check-in process. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023
Response from Manager on 25 Dec 2023
Hello Jennifer,We appreciate your positive rating of our hotel! We're glad to hear that you had a great stay with us. If you have any specific feedback or comments to share, please feel free to reach out to us directly so that we can continue to improve our services. We hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Carlos

Stayed 1 night in Nov 2023
Response from Manager on 18 Nov 2023
Hello Carlos,We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 17 Nov 2023
Hello Tracy,Thank you for taking the time to review our hotel. We appreciate your positive feedback and are delighted to hear that you had an exceptional experience during your stay. It was a pleasure to have you as our guest, and we hope to welcome you back in the near future for another outstanding stay.

2/10 Terrible

vishal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the flush was broken and no support or help
the flush was broken and no support or help from the staff
Stayed 1 night in May 2021
Response from Manager on 9 Feb 2024
Hello vishal,Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback and have shared it with our team to ensure prompt resolution of the issue. Should you have any further concerns, please don't hesitate to contact our management.

2/10 Terrible

Geraldine

Disliked: Cleanliness, staff & service, property conditions & facilities
The problem was that I couldn’t stay in the hotel because there was another card in the system so I had to reserve another hotel. I don’t know if is the hotel or Expedia foul but someone has to get my money back because this is not my foul
Stayed 1 night in Jan 2024
Response from Manager on 22 Jan 2024
Hello Geraldine, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered during your reservation. We recommend reaching out to our management team directly to discuss the situation further and assist you with the matter.