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Rating 10 - Excellent. 108 out of 422 reviews" "
10 - Excellent
108
Rating 8 - Good. 153 out of 422 reviews" "
8 - Good
153
Rating 6 - Okay. 98 out of 422 reviews" "
6 - Okay
98
Rating 4 - Poor. 44 out of 422 reviews" "
4 - Poor
44
Rating 2 - Terrible. 19 out of 422 reviews" "
2 - Terrible
19
7.6/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Lisa, SADDLE BROOK
7 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
The hotel needs a lot of updating and much better cleaning. The front desk staff was friendly and helpful.
Quality Inn was okay. Hotel room was clean enough but the door lock and keys never worked. Always needed to ask to open our door. Pool was good but a little slimy. Hot tub was nice.
Great location. Good breakfast with waffles. Bed was not really comfortable, but not bad. Nice indoor pool and hot tub. We were there for 3 nights of Diesel Days at the Illinois train museum.
The staff were all very nice. However the cleanliness was not. Bathroom was not clean nor the bed. The building is run down. Morning breakfast was good. There was a convention in town so all the hotels were booked and rates were raised because of the demand. We had no choice but to stay here and for the $170 we had to pay it should of been much better than it was.
There are many newer, fancier hotels in this area and I have stayed in most of them. This hotel is Always clean and the staff is always super nice and accommodating. This is my first choice in the DeKalb/Sycamore area.
The hotel was clean and comfortable. The furnishings were somewhat worn--it is an older hotel. The pool area looked really nice but we didn't use it. The area was quiet and it did the job. Would stay again.