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Reviews of Baymont by Wyndham Rock Hill

2.5 out of 5
Baymont by Wyndham Rock Hill
962 Riverview Rd, Rock Hill, SC

Reviews

6.0
Rating 10 - Excellent. 143 out of 842 reviews" "
Rating 8 - Good. 188 out of 842 reviews" "
Rating 6 - Okay. 173 out of 842 reviews" "
Rating 4 - Poor. 129 out of 842 reviews" "
Rating 2 - Terrible. 209 out of 842 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Dixie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I was hoping for but wasn’t the worse.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marie, Bancroft

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from rohit on 13 Mar 2024
Thank You so much .

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked recently updated and was spotless.
Stayed 1 night in Mar 2024
Response from MC on 3 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. I am particularly pleased that your stay enjoyable with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Walter

Stayed 1 night in Mar 2024
Response from rohit on 27 Mar 2024
thank you and we appreciate your feel back .

2/10 Terrible

Thomas

Stayed 7 nights in Jan 2024

8/10 Good

Danielle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable/ budget friendly. The king size bed room was spacious, clean, No smelly odors in the room, nice cable channel selections. The water gets hot, no need to worry about cold showers. If your looking for somewhere to stay short/ long time, and you not really going to be in your room all day, this is definitely the place to be.
Stayed 3 nights in Feb 2024
Response from MC on 3 Mar 2024
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rock Hill. It is always a pleasure to receive positive feedback. I am particularly pleased that your stay enjoyable with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Miguel

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a pretty good stay.
Stayed 1 night in Jan 2024
Response from Melissa on 22 Jan 2024
Hi, Miguel Thank you for your feedback and so glad you enjoyed your stay with us at Baymont by Wyndham. Sincerely,Melissa Collins

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for our overnight stay. Friendly and courteous staff. Perfect location.
Stayed 1 night in Jan 2024
Response from Melissa on 22 Jan 2024
Dear Sherry,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rock Hill. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,melissa collins

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and well maintained.
Stayed 1 night in Jan 2024
Response from mc on 22 Jan 2024
Dear Donald,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Rock Hill. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,melissa collins

10/10 Excellent

Norma

Business traveller
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They just wonderful people theyare special people at front desk people at the front desk
Stayed 3 nights in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing ,Milissa was just so amazing she treat me like was most importation in hotel ..yes i will stay their of again
Stayed 1 night in Nov 2023

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean room i will stay thier again
Stayed 1 night in Nov 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Rosetta

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff is great melissa is excellent. And house keeping is wonderful. I enjoy my stay.. thanks ladles
Stayed 6 nights in Nov 2023

6/10 Okay

Daniel

Stayed 1 night in Oct 2023

10/10 Excellent

Jeannine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melissa is amazing! - Friendly, knowledgeable and easy to understand - the hotel itself is not in a great neighborhood, but It was clean, close to where we were going and afordable
Stayed 1 night in Oct 2023

8/10 Good

Bobbi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Enjoyed it, very clean and Melissa at the front deak was great. Would stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Harish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast is super delicious My check-in experience was amazing. Jennifer was very friendly and exceedingly nice. I had traveled 5 hrs on the road and she kept the check-in transaction simple and smooth I highly recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Daryl

Liked: Cleanliness, staff & service
Decent hotel for the price.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 20 nights in Sep 2023

10/10 Excellent

Steven, Spring Hill

Stayed 2 nights in Sep 2023

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jesse

Stayed 4 nights in Sep 2023

10/10 Excellent

Ramon

Stayed 3 nights in Sep 2023

10/10 Excellent

Cierra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was SOOO clean, and very nice!
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, quiet, and good price
Stayed 1 night in Sep 2023

10/10 Excellent

John, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Melissa at checkin was so very pleasant and helpful. Room was a good value and would stay again. The only con was no working ice machine!
Stayed 1 night in Sep 2023

2/10 Terrible

Pamela

Travelled with family
Disliked: Staff & service
Sad sad
The people there are so rude
Stayed 1 night in Aug 2023

2/10 Terrible

Marc

Stayed 1 night in Jul 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Jul 2023

8/10 Good

Latonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness
It was clean. Some things were outdated but in good condition. There was a motel right across from it that was rundown. Did not feel to safe there late at night.
Stayed 1 night in Jul 2023

8/10 Good

Jamey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

tabatha

Stayed 1 night in Jun 2023

8/10 Good

tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Jun 2023

6/10 Okay

Shavonna

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness
The rooms was clean. House Keeping was so nice. and they came daily to clean and give towels and stuff. Lady who checked us in was nice the afternoon lady was a little rude. Tried to kick the Team out for being loud but it was only 8pm and we (the team had all but 3 rooms on that side of the hotel. Over all wasn't a bad experience considering it was a motel. If in a financial pinch or just needed some where to crash would stay again. Breakfast sucked.
Stayed 6 nights in Jun 2023

10/10 Excellent

tabatha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Temporary stay convenient
Stayed 1 night in Jun 2023

4/10 Poor

MAYOOR

Stayed 6 nights in Jun 2023

8/10 Good

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
MOTEL WAS EASY TO FIND THE ROOM WAS NICE , BED WAS COMFORTABLE I`M A HAPPY GUY! I WILL SAY STAFF WAS VERY ACCOMADATING.
Stayed 1 night in Jun 2023

10/10 Excellent

Chris

Stayed 2 nights in Jun 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be staying here every weekend this summer lol
The reviews were not all so good for this place, but honestly it was a great value!! Nice remodeled rooms!!! Great customer service!!! Nice breakfast!!! Located just 10 mins from Carowinds!! The neighborhood seemed to be quiet and calm!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Solomon

Stayed 7 nights in May 2023

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room looked to have just been updated it was beautiful. Check in was easy we just stayed over night and loved it.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay here again
The floor in our room was so dirty our feet were black after walking on them. They did mop them after I asked them too, but we still got black feet. I asked for clean towels and was told they would bring them to us after I called. Did not get towels until next day. Did not completely clean room at one time. One day mopped floor, next day cleaned bathroom and next day made beds.
Stayed 4 nights in May 2023