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Travelling with a family of 5 it is difficult to find a hotel room to make a stay comfortable. Comfort Suites rooms were amazing and spacious. 2 queen beds a sofa bed even a small table to eat at. The room was spacious you didn’t feel like you were tripping over things. Only compliant would be more ...
Wanted a nice place to stay overnight after a show at the Kodak Center. Was about 15-20 minute drive, beautiful grounds. Easy to get to. Loved our room. Very clean. Bed and pillows were comfortable, slept great. Food was terrific. Well worth the stay and will definitely go back.
Very comfortable, quiet, and clean. The hotel is close to a few restaurants and bars you can get to on foot. Pool is small but great. Would recommend the OTR tavern a bit up on Mt Hope for good beer and pub food.
Easy to find. Room had everything I needed-kitchenette, strong a WIFI, and quite heater. Staff was very friendly. Decor is updated and nicely maintained. The one issue was that I could hear the couple next door talking—not so soundproof.
Overall a good experience although the walls are super thin and we were kept up until after midnight from a family above us with children who were running around, screaming/crying...felt like a herd of elephants that were going to come through the ceiling. Hard for my young children (and my husband ...
Reason I did not rate my stay higher is mainly due to the cleanliness of the bathroom. Walls around sink had splattered soap (?) on them. Corners of floors and baseboards were somewhat dirty. Radio alarm clock worked as radio but had a button broken making it useless for my needs. However, I understand ...
The staff went above and beyond expectation. Staying in hotels a lot for work, the little things matter. The rooms were clean, modern and comfortable. The location is right off the thruway exit which makes for easy access. I was pleasantly surprised by the polite (everyone said good morning and hello) ...
Fast check in/out, clean rooms, great complimentary breakfast options. Staff was very friendly and helpful.
Rooms were like new which is why I found it odd they had no USB ports. Breakfast was one of the best I have had!!
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