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Very nice hotel, good service, clean nice big rooms. Close to the airport, only a few minutes away, but without being right next to it. Easy access to highway and a gas station down the street for your rental car. Beautiful setting along the river. Would definitely stay again. Just a few minutes ...
The man that checked us in said that I had actually booked 2 rooms with Expedia which caused me some worry as I did not want to be charged for 2 rooms. I had to get my confirmation and go over it in detail with him to verify I only needed 1 room
The desk clerks - Irish and Brittany were very friendly and helpful. The hot tub and pool was open late till 11pm which was great since we were late checking in. Rooms very clean and quiet and comfortable.
Overall my experience at this hotel was positive. The staff was very nice and helpful. The onsite bar/restaurant was great. The room I booked was clean. My only complaint about the room was that the key card reader on the door had a mind of its own and didn't let me in half the time. I came to Rochester ...
Nice place. Breakfast pretty crazy when we went. Staff had hard time stocking supplies not very relaxing
The hotel was nice and overall looked clean. I had to ask for a sheet change upon arrival as they were different color hair strands throughout the comforter/sheet st. Didn’t see it was changed prior. They sent someone up within 5 min. The staff was very friendly. The ‘heated’ pool was NOT ...
clean and friendly environment but a bit removed from RIT
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