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Best Western Rochester Marketplace Inn

2.5 star property
Hotel in Rochester with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Best Western Rochester Marketplace Inn

Two single beds with white linens and wooden headboards, a desk, and a mirror.
Welcome to our reception area, featuring a comfortable seating area and a convenient reception desk.
Reception area with a reception desk, flat-screen TV, and comfortable seating.
Stay fit on the go with our fully equipped gym featuring treadmills, a weight machine, and a bench press.
Experience the comfort of our hotel, featuring a modern design and convenient parking.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is £84
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(27 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
940 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Monroe Community College - 14 min walk - 0.8 miles
  • Marketplace Mall - 18 min walk - 1.0 mile
  • University of Rochester - 5 min drive - 3.1 miles
  • Strong Memorial Hospital - 6 min drive - 3.1 miles
  • Rochester Institute of Technology - 7 min drive - 5.0 miles

Getting around

  • Rochester Station - 15 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Dairy Queen - ‬8 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

Best Western Rochester Marketplace Inn

Hotel near University of Rochester
Take advantage of free on-the-go breakfast, dry cleaning/laundry services and a 24-hour gym at Best Western Rochester Marketplace Inn. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks at this hotel include:
  • Free self-parking
  • Motorhome/coach/lorry parking, an electric car charging station and a 24-hour front desk
  • A vending machine, a lift and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 94 individually furnished rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 35-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, LED light bulbs and cots/infant beds

Languages

English, French, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Marketplace
Best Western Marketplace Inn
Best Western Marketplace Inn Rochester
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Best Western Rochester
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Best Western Rochester Marketplace Inn
Marketplace Inn
Rochester Best Western
Best Western Marketplace Hotel Rochester
Best Rochester Marketplace
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Best Western Rochester Marketplace Inn Rochester
Best Western Rochester Marketplace Inn Hotel Rochester

Frequently asked questions

Is Best Western Rochester Marketplace Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Rochester Marketplace Inn?

As of 20 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western Rochester Marketplace Inn on 27 Jul 2025 start from £83.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Rochester Marketplace Inn?

Self-parking is free at this property.

What time is check-in at Best Western Rochester Marketplace Inn?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Rochester Marketplace Inn?

Checkout is at 11 AM.

Where is Best Western Rochester Marketplace Inn located?

Situated near the airport, this hotel is within 1 mile (2 km) of Monroe Community College and Marketplace Mall. Tim Hortons Iceplex and Fair and Expo Center are also within 2 miles (3 km).

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Best Western Rochester Marketplace Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1005 reviews
Rating 8 - Good. 293 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 84 out of 1005 reviews
Rating 2 - Terrible. 69 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy stay with friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel at a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for money.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Lovely breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Samson A

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly, the room was clean and the breakfast was good. I would definitely stay there again.
Stayed 2 nights in May 2025

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
It was very conveniently located and easy to find
Stayed 2 nights in Jun 2025

10/10 Excellent

vishwas

Liked: Cleanliness, amenities, property conditions & facilities
Good property. Close to highway when someone’s traveling from NYC to Buffalo and need a rest stop.
Stayed 1 night in Jun 2025

10/10 Excellent

LeShay

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was fine. Only thing that i wish was they offered complimentary bottles of waters
Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed three nights and it was a great stay. The hotel offers breakfast with a variety of choices. The staff is friendly and helpful. We would stay again. The hotel is close to a variety of restaurants and not far from airport. We only wish the bathroom was bigger as it was small with no counter space, otherwise it was a great stay.
Stayed 3 nights in Jun 2025

8/10 Good

Sandra

Room well-cleaned. Could use better fitting bottom sheet for king size bed as it kept shifting.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again!
Stayed 1 night in Mar 2025

8/10 Good

Lwazilwenkosi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Madeline

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 1 night in May 2025

6/10 Okay

Jeanette

Disliked: Amenities
The place is a little rundown. Breakfast was quick and good for the price - free. Staff is friendly!
Stayed 2 nights in May 2025

6/10 Okay

Lynnette

Liked: Cleanliness, staff & service
The manager and staff were awesome!
Stayed 4 nights in Apr 2025

8/10 Good

jdon

Liked: Cleanliness, staff & service
It was over all good stay
Stayed 1 night in May 2025

6/10 Okay

Melissa

Disliked: Staff & service
Our visit was fine. Average quality hotel.
Stayed 1 night in May 2025

2/10 Terrible

Josephine

Disliked: Cleanliness, staff & service
Did not like staff that checked me in. He is chummy with people that are not staying in the hotel. These people were loitering outside on property. Had to move my car to safer area. They kept going in and out of the lobby. Feared for safety of my family checking on the vehicle
Stayed 1 night in Jul 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect overnight stay
Stayed 1 night in Mar 2025

8/10 Good

ELAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location and breakfast was enjoyable.
Stayed 2 nights in Mar 2025

6/10 Okay

Antoinette

Liked: Cleanliness, staff & service
Location perfect; accessible to restaurants, shopping and the highway. Property average. Breakfast options are bare minimum.
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Área with a lot of restaurants near, hotel wasnt very clean but most of the staff was welcoming and really helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
No bar of soap at sink, dispenser in shower empty, no a/c in hallways or elevator, a/c in room good, but room had a pair of UNDERWEAR on floor by bed ,NOT belonging to us, so gross! Food just ok
Stayed 2 nights in Jun 2025

6/10 Okay

SHI YING

Disliked: Staff & service, amenities, property conditions & facilities
Stayed here for one night during my week-long trip to NY, and unfortunately, this was the worst hotel compared to the others I stayed at. First, they didn’t even verify my credit card at check-in, unlike every other hotel I visited. Second, the breakfast was very disappointing — the waffles tasted sour, there were no eggs or sausages, and no juice offered. Other hotels like Holiday Inn and Sleep Inn had much better breakfast options. Overall, a very poor experience and I will not be returning to Best Western again.
Stayed 1 night in Jul 2025