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Hotel de l'Ecluse
3.0 star property

Comfortable hotel with coffee shop/cafe and bar/lounge

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel de l'Ecluse

Photo gallery for Hotel de l'Ecluse

Interior
Exterior
Exterior
Premium bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (CHF 15 per person)

Overview of Hotel de l'Ecluse

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
Rue De l'Ecluse 24, Neuchatel, NE, 2000
  • Popular LocationChateau de Neuchâtel6 min walk
  • Popular LocationPlace Pury6 min walk
  • Popular LocationNeuchatel Botanical Garden14 min walk
  • AirportGeneva (GVA-Cointrin Intl.)73 min drive
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Room options

View all photos for Classic Double Room Single Use, 1 Queen Bed

Classic Double Room Single Use, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room Single Use, 1 Queen Bed

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room

Double Room | Premium bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Individually decorated
Heating
Kitchen
Fridge
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Double Bed

Quadruple Room

Highlights

Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Electric kettle
  • Sleeps 6
  • 1 King Bed and 1 King Sofa Bed

Similar properties

Exterior
Neuchatel City Hotel
Pet-friendly
Free WiFi
Restaurant
Breakfast available
7.4 out of 10, Good, (92)
The price is £88
per night
5 May - 6 May
Neuchatel City Hotel

About the area

Neuchatel

Located in Neuchatel, Hotel de l'Ecluse is in the city centre and near the boardwalk. Trans Swiss Trail and Château d’Auvernier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chasseral Nature Park and Doubs Nature Park. Place Pury and Botantical Garden are also worth visiting. Spend some time exploring the area's activities, including golfing.
Visit our Neuchatel travel guideOpens in a new window

What's nearby

  • Chateau de Neuchâtel - 6 min walk
  • Place Pury - 6 min walk
  • Lac de Neuchatel - 10 min walk
  • Casino Neuchatel - 13 min walk
  • Neuchatel Botanical Garden - 14 min walk

Getting around

  • Neuchâtel Station - 13 min walk
  • Geneva International Airport (GVA) - 74 min drive

Restaurants

  • Bar de l'Univers - 5 min walk
  • Brasserie du Cardinal - 3 min walk
  • Confiserie-chocolaterie Walder - 4 min walk
  • Crêperie du Château Sàrl - 4 min walk
  • La Turquoise Snack Bar - 4 min walk

About this property

Hotel de l'Ecluse

Hotel in the city centre
At Hotel de l'Ecluse, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a front desk safe and laundry services
  • Luggage storage, smoke-free property and a lift
  • Tour/ticket information and multilingual staff
Room features
All rooms are individually decorated, and include comforts such as premium bedding, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

Arabic, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Daily buffet breakfast available for a fee: CHF 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 step to reach entrance
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.0 per night.
Cots (infant beds) are available for CHF 40.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 15 per person
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Kitchen/kitchenette fee: CHF 5 per day
  • Crib (infant bed) fee: CHF 40.0 per day
  • Rollaway bed fee: CHF 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

de l'Ecluse Neuchatel
Hotel de l'Ecluse
Hotel de l'Ecluse Neuchatel
Hotel l'Ecluse Neuchatel
Hotel l'Ecluse
l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel
Hotel de l'Ecluse Neuchatel
Hotel de l'Ecluse Hotel Neuchatel

Frequently asked questions

Is Hotel de l'Ecluse pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel de l'Ecluse?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel de l'Ecluse on 20 May 2024 start from £148.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel de l'Ecluse?

This property doesn't offer parking.

What time is check-in at Hotel de l'Ecluse?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel de l'Ecluse?

Checkout is at 11:00 AM.

Where is Hotel de l'Ecluse located?

Located in the heart of Neuchatel, this hotel is within a 5-minute walk of Prison Tower and Galerie Quint-Essences. Chateau de Neuchâtel and Place Pury are also within 10 minutes. Neuchâtel Station is 13 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 13 minutes.

Hotel de l'Ecluse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 103 reviews" "
Rating 8 - Good. 47 out of 103 reviews" "
Rating 6 - Okay. 9 out of 103 reviews" "
Rating 4 - Poor. 3 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

E. Michael

Business traveller
Disliked: Staff & service
The meeting that I was schedule to attend in Neuchatel was cancelled a full six months before it was to take place due to the Covid-19 pandemic. When I attempted to communicate with the hotel both through Orbitz and directly to see if I could get a refund, partial, refund, or postpone my reservation until next year, my queries were met with silence. Clearly not a guest-customer oriented establishment. The kept the deposit and didn't say a word. Very poor customer relations.
Stayed 6 nights in Jul 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I have booked this hotel because it said that I would have a mini kitchen. Upon check-in, I did not find any, so I asked the receptionist and she said "oh but we are fully booked and I cannot change." It was a disappointment. The room was very small as well.
Stayed 1 night in Jun 2021

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Neuchatel
I came here for a conference. This hotel is wonderful. It is a 10 to 15 minute walk to/from the train station. The service is great, and it is very clean. I did not have the breakfast, so I cannot comment on it. There is a small kitchenette in the room, and you can get equipment (pans, pots, utensils, plates, etc.) at the front desk. They are happy to provide what you need. There is a nice grocery next store. The hotel is very close to the lake and this pedestrian area of town - 5 minutes away.
Stayed 5 nights in Sep 2018

4/10 Poor

Janetta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blank!
Hotel double booked us so we had to go somewhere else. Not impressed!
Stayed 2 nights in Jun 2017

10/10 Excellent

Kevin William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Alain d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well run
Friendly, clean, efficiently run

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

guillaume, rennes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant in the city centre
good one night stay for professional purpose

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Never again
Arrived at Midnight and no reception is there. No AC in hotek and no screen on windows. It was 90F. I ched out in the morning and paid one night penalty. Absolutely horrible.

General hotel information

Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Address
Rue De l'Ecluse 24, Neuchatel, NE
Location
Neuchatel