Get an overview of this hotelBeachfront, with full-service spa

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

Location

Located in Playacar, this beachfront resort is next to a golf course and within 1 mi (2 km) of Playacar Golf Club and Playa del Carmen Maritime Terminal. Mahi Golf Course and Yucatek Divers are also within 2 miles (3 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Viva Wyndham Azteca Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.

Room amenities

All 335 rooms offer furnished balconies or patios, minibars and LCD TVs with cable channels. Other amenities available to guests include free bottled water, hairdryers and safes.

Viva Wyndham Azteca Resort - All Inclusive

Renovations & Closures

The property will be renovating from 17 September 2018 until 20 October 2018 (completion date subject to change). The following areas are affected:
  • Bar/lounge
Alternative facilities will be available off-site during the renovation.
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (non-alcoholic beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkelling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Cycling
  • Climbing wall
  • Fitness facilities
  • Football
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkelling excursions
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Resort Amenities

Viva Wyndham Azteca Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Viva Wyndham Azteca Resort - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and snorkelling.

Dining is available at one of the resort's 4 restaurants. The property also offers a nearby snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This all-inclusive resort also offers a free kid's club, an outdoor pool and a kid's pool. Guests can use the outdoor pool at a partner property. On-site self parking is complimentary.

  • Bar/lounge 
  • Karaoke 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Beach umbrellas 
  • Business center 
  • Conference space 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Free self parking 
  • Beach sun loungers 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Conference space size (meters) - 607 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 4 
  • Concierge services 
  • Conference space size (feet) - 6533 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 335 
  • Television in common areas 
  • One meeting room 
  • Number of floors - 3 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Towels provided 
  • Linens provided 
  • Furnished balcony or patio 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Access via exterior corridors 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • In-room safe (surcharge) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Viva Wyndham Azteca Resort - All Inclusive has 4 restaurants on-site.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Surfing/boogie boarding on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Beach yoga on site 
  • Fitness classes on site 
  • Boat tours on site 
  • Hiking/biking trails nearby 
  • Fishing on site 
  • Golfing nearby 
  • Rock climbing nearby 
  • Horse riding/rental on site 
  • Kayaking on site 
  • Motor boating on site 
  • Parasailing on site 
  • Pilates classes on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scooter/moped rentals on site 
  • Scuba diving on site 
  • Golf lessons available nearby 
  • Personal motorized watercraft on site nearby 

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room.

The spa is open daily.

  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Mud bath in spa 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No elevators

Fees

You'll be asked to pay the following charges at the property:
  • Sanitation services: USD 1.1 per night
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • In-room safe fee: USD3.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
  • Viva Wyndham Azteca Resort All Inclusive
  • Viva Wyndham Azteca Playa del Carmen

We should mention

Reservations are required for golf tee times, massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Honeymoon Promotion

Book a minimum stay of 4 days and 3 nights, and enjoy, at no additional charge:

  • Upgrade to a higher room category, based on hotel availability
  • Bottle of champagne/sparkling wine
  • Fruit basket
  • Hors d'oeuvres tray
  • 7x4-inch picture
  • 2 t-shirts
  • Hotel's all-inclusive package
Couple must have been married within the past 6 months. Couples must show a copy of the marriage certificate at check-in.

Viva Boomer (Senior Program) Offer

Book a stay in any room or rate category and receive personalized check-in, priority luggage delivered to room, room upgrade (subject to availability), in-room welcome amenities, books and board games, dance classes (upon request), priority a la carte restaurant reservations, 10% off at affiliated stores,10% off meals and beverages in addition to the all-inclusive package, late check-out (subject to availability).

Valid for US residents only. Available for guests 60 years or older. ID required upon check-in. Offer must be requested at time of booking. Participating affiliated stores are identified with the Viva Wyndham Logo. Other restrictions may apply.

Wedding Offer (USD 900)

Book a stay in any room or rate category and receive upgrade to an ocean view room with a King size bed, fruit basket in the room upon arrival, in- room breakfast the day after the wedding, late morning maid service, late check-out, free safety box, free WiFi, in-room honeymoon surprise, assistance of an onsite wedding coordinator, civil judge and legal expenses, translation of the ceremony into English (ceremony is performed in Spanish), romantic dinner for 2 people, bridal bouquet, wedding cake and sparkling wine for 10 people, background music and decorations, 10 color photos, reception dinner the night of the wedding.

Full details at check-in. Offer subject to availability. Offer does not include legalization. Offer may not be combined with other promotional offers. Other restrictions may apply.


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