Ratings based on 866 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Great stay!

Posted 27-May-2017
Really enjoyed this place Food & service was awesome
4 out of 5
Recommended
for Everyone
by A verified traveller from H

Wonderful vacation at the Royal Hideaway.

Posted 24-May-2017
Excellent staff, location and dinners. The rooms were very comfortable and the grounds are nice. Really need to work on the breakfast menu. It was a buffet with below average food. Other than that one very minor detail, the experience was fantastic. We highly recommend the Royal Hideaway.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lexington, KY

Wonderful place

Posted 21-May-2017
Great facilities, staff, pools, beach restaurants and food. Highly recommend. Hated to leave, can't wait to return.
5 out of 5
Recommended
for Everyone
by A verified traveller from A

Fantastic hotel

Posted 08-May-2017
We loved this hotel, it's absolutely fantastic, the staff was amazing, the pool, the rooms, the privacy and the food, everything was perfect. 100% recommended
Comment from Hotel Management
08-May-2017 by Social Media Manager, Hotel Management
Dear Valued Guest, Thank you for share your wonderful experience about your stay with us, We appreciate the time you have taken out of your schedule to post a review.
1 out of 5
by A verified traveller

Posted 08-May-2017
Pros: The beach was beautiful
Cons: The rooms need updating. The gym was small with only 2 working treadmills.
Location: Location was good.
The Air conditioner in our room was broken. Entertainment and dancing was non existent. Overall the hotel is very old and needs many updates.
Comment from Hotel Management
08-May-2017 by Social Media Manager, Hotel Management
Dear Guest, We are sorry about this unfortunate incident, and it is our hope that you would accept this note as a genuine apology for falling short of delivering a genuine Royal Hideaway experience. We likewise hope that you would be able to overcome with time the disappointment, and give us renewed opportunities to be of service to you. Best Regards!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice quiet hotel close to beach

Posted 07-May-2017
Overall experience was great except for one day they messed up food order at Italian restaurant but we're nice about it and apologised
Comment from Hotel Management
08-May-2017 by Social Media Manager, Hotel Management
Dear Valued Guest, Thank you for share your wonderful experience about your stay with us, We appreciate the time you have taken out of your schedule to post a review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful resort, wonderful staff. sad to e!

Posted 03-May-2017
I had a beautiful stay at Royal hideaway. Every staff member was so kind, friendly and helpful. The grounds are gorgeous and they paid attention to every detail in the room and through the resort. I am vegan so some food choices were limited but they tried their best to accommodate my needs. Definitely hope to return again!
Comment from Hotel Management
08-May-2017 by Social Media Manager, Hotel Management
Dear Valued Guest, Thank you for share your wonderful experience about your stay with us, We appreciate the time you have taken out of your schedule to post a review.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Apr-2017
Great place to stay alsome staff 100% recommended..
Comment from Hotel Management
24-Apr-2017 by Social Media Manager, Hotel Management
Dear Valued Guest, Thank you very much for writing such a great review in regards to our hotel. I will be sure to show my team your kind words, and I hope to see your return in the near future as one of our loyal guests. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from New York

Peace and Relax on a beautiful beach

Posted 21-Apr-2017
This hotel is excellent if you need some days of total relax. Nice colonial ambience with very few activities and animations you won't even notice unless you search for it. Adults only and the fact that in our period of stay the average age was over 50, made it even more quite and relaxing. Tennis courts were always available and they supply also some rackets but bring your own balls because the selection available is quite outdated. The choice among 5 restaurants for dinner is not huge but more than enough for us (better to book 1 day in advance at your personal concierge). We liked the Italian and the chef table at the Japanese (say hello to Roberto from us who is super nice). Only one down note: apparently April the sea is not perfect. Rough sea and lots of algae. If you want to take a catamaran is supposed to be free but Carlos from the dive center approached us saying it is not safe to go alone and if we would like someone with us the cost was 40$ each person for one hour. When he saw our disappointment suddenly became 50$ for 2. Anyway in other resorts it was free even with someone of the staff. The tip was mandatory, but we were never asked such an high rate for 1 hour catamaran. Instead The staff at the resort is very polite and ready to please and help you in any possible way. The hotel is in a very nice and safe being enclosed in a gated community. If you want to go for a run, the complete round circle is almost 6km. To go to la Quinta Avenida di playa del Carm
Comment from Hotel Management
23-Apr-2017 by Social Media Manager, Hotel Management
Valued Guest, Thank you for sharing this review! Truly, hearing from a guest as taken with our resort as yourself is a gift, and I will be sure to show our team your kind words. Should you plan another trip of luxury and leisure, we hope you will keep our resort in mind. We would be thrilled to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas , NV, USA

Amazing hotel

Posted 20-Apr-2017
Great location, quiet and relaxing atmosphere, luxury and comfortable rooms- 2 times a day housekeeping, 24 hrs room service, great food,restaurants and evening entertainment. Clean , quiet and beautiful beach. The staff is amazing one of the best I have seen - proactive, restless and professional, friendly and helpful.We had a great time and I can't think of anything that wasn't done right. Strongly recommend this resort- you don't find a lot of these nowadays. A big plus this is not an enormous hotel with hotel with 500+ people and that makes your stay very comfortable, relaxing and peaceful, you get a lot of attention and care and still get all the amenities of a very big hotel. You can walk to the city 15 mins .
Comment from Hotel Management
22-Apr-2017 by Social Media Manager, Hotel Management
Valued Guest, Thank you for sharing this review! Truly, hearing from a guest as taken with our resort as yourself is a gift, and I will be sure to show our team your kind words. Should you plan another trip of luxury and leisure, we hope you will keep our resort in mind. We would be thrilled to serve you again.