Get an overview of this hotelRelaxing, luxurious, and all-inclusive adults-only resort

Collecting Nectar Points

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Business centre
24-hour front desk

White-sand getaway

Set along a Caribbean powdery sand beach, Royal Hideaway Playacar is located 5 minutes from the famous Fifth Avenue and the heart of Playa del Carmen.

This superb all-inclusive resort with luxurious facilities houses 6 swimming pools, a spa, and a gym. In addition, guests enjoy onsite sports such as kite surfing and snorkeling.

All-Inclusive resort

Royal Hideaway is an all-inclusive adults only luxury resort located on a stretch of white sand by the sea in Playa del Carmen, Mexico.

Meals and drinks, 24-hour room service, use of 6 swimming pools and equipment for land and water sports such as basketball and windsurfing are all included in the room rate. The property also offers fitness facilities and onsite spa services.

Surrounded by gardens

Guestrooms at Royal Hideaway are located in villas, each with its own central courtyard and concierge. Each room features marble details, a king size bed, or two double beds and terrace overlooking the beautiful gardens.

Balconies or patios, DVD players, CD players, iPod docking stations, flat-panel televisions, complimentary Wifi, and bathrooms with jetted tubs add luxury touches. Connecting and adjoining rooms are available. Room service is available 24 hours.

Royal Hideaway Playacar All Inclusive - Adults only

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

This adults-only resort is a tranquil sanctuary, filled with soothing music in public areas and quiet elsewhere. Chilled sparkling wine and towels greet guests in a hushed, fragrant skylit lobby featuring white columns and Spanish-style paintings.

Among the Royal Hideaway Playacar All Inclusive's amenities is a full-service health-and-beauty spa offering various massage techniques, body and facial treatments, and hair and nail care (surcharges for all products, treatments, and services). The spa also provides complimentary use of its sauna, spa tub, and air-conditioned fitness center with cardio and weight equipment. A personal attendant is on duty at the fitness center 12 hours a day.

The main building is set apart from the yellow lodging villas by its rose color and contains a 24-hour business center with 4 computers offering complimentary WiFi access. There are 2 meeting rooms. A valet is on hand to park your vehicle for free. Like all major Riviera Maya hotels, this Playa Del Carmen resort has a water-purification system.

The Chef's Table at the resort's signature restaurant, Las Ventanas, features a bi-weekly dining experience where guests can interact with the resort's executive chef and his team. The interactive experience features a live video feed from the kitchen, allowing guests to watch as decadent dishes are prepared exclusively for the Chef's Table (advance reservations required; surcharge may apply).

  • Bar/lounge 
  • Number of outdoor pools - 6 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Conference space 
  • Business center 
  • Free breakfast 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Meeting rooms 2 
  • Year Built 1998 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free valet parking 
  • Number of meeting rooms - 3 
  • Spa services on site 
  • Hair salon 
  • ATM/banking 
  • Number of restaurants - 6 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Spa tub 
  • Total number of rooms - 200 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Coffee/tea maker 
  • Hair dryer 
  • Bathrobes 
  • Room service (24 hours) 
  • Designer toiletries 
  • Balcony 
  • Ceiling fan 
  • Premium bedding 
  • Jetted bathtub 
  • DVD player 
  • Access via exterior corridors 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • In-room safe 
  • Phone 
  • Iron/ironing board 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Separate bathtub and shower 
  • In-room massage available 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • iPod docking station 
  • Connecting/adjoining rooms available 

Where to Eat

Ventanas - Serving international menus for à la carte breakfasts and dinners in a room featuring dark woods, recessed ceilings, and plush linens, this restaurant offers occasional live music in the evenings. Reservations required.

Palazzo - This à la carte Italian dinner house provides white-linen service and commands views of the resort's grounds and the Caribbean. Both inside seating and terrace seating are available. Reservations required.

Spices - At breakfast, this restaurant serves the resort's only buffet meal. Later, à la carte lunches and dinners feature Mexican and Caribbean flavors. Reservations required.

Azia - In a room graced by bamboo accents, Azia serves à la carte dinners of Japanese-Thai dishes. Reservations required.

The Grill - Grilled specialties are enjoyed al fresco.

The Grill - Grilled specialties are enjoyed al fresco.

Beach Snack Bar - From late morning until sunset, light meals such as burgers, salads, soups, and nachos are served here to sunbathers by the pool and on the beach.

Allegria - This lounge features various themed evenings.

Beach Bar - Open from late morning until the dinner period.

Cigar Bar - Located in Ventanas, this room is open for evening cigars and drinks.

Club Royale - Once a week, the resort's theater offers dinner and drinks with a show.

All evening restaurants are A-la-carte and reservations are required. A dress code applies according to each restaurant.

Las Ventanas, Palazzo, Azia and Club Royale - Formal: Gentlemen must wear shirt with long or short sleeve, or polo shirt; Elegant or casual long trousers and closed discrete shoes, except sandals. Ladies must wear formal or casual attire; Dress or skirt, long pants, short or bermudas, and elegant or casual footwear. The use of jeans, sports or running shoes, beach sandals as well as neckless shirts is restricted.

The Grill and Spices- Casual: Necklace T-shirts, jeans, shorts and casual or sporty footwear, both Ladies and Gentlemen, are permitted.

Nearby Things to Do

Guests of Royal Hideaway Playacar All Inclusive can try a range of land and water sports including beach soccer, bocce ball, kayaking, and windsurfing, all while using the resort's equipment. The 6 outdoor swimming pools, fitness center with cardio and weight equipment, plus spa tub and sauna, offer plenty to enjoy at this Playa del Carmen resort.

Golf enthusiasts do not have to go far: the entrance to Playacar Golf Club is 164 yards (150 meters) away. The facility provides an 18-hole, par 72 championship golf course designed by Robert Von Hagge. (Surcharges apply for greens fees and equipment rental.)

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Scuba diving on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Caters to adults only
The restaurants at this property enforce a formal dress code. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: MXN 20 MXN per accommodation, per night
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Hideaway Playacar
  • Playacar Hideaway
  • Playacar Royal Hideaway
  • Royal Hideaway
  • Royal Hideaway All Inclusive
  • Royal Hideaway Playacar
  • Royal Hideaway Playacar All Inclusive
  • Royal Playacar
  • Royal Playacar Hideaway
  • Occidental Royal Hideaway
  • Royal Hideaway Mexico
  • Royal Hideaway Playa Del Carmen
  • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
  • Royal Hideaway Playacar And Occidental Resorts
  • Royal Hideaway Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Royal Hideaway Playacar Adults Playa del Carmen
  • Royal Hideaway Playacar Adults
  • Royal Hideaway Playacar Resort All Inclusive Adults
  • Royal Hideaway Playacar All Inclusive Adults Playa del Carmen
  • Royal Hideaway Playacar All Inclusive Adults
  • Royal Hideaway Playacar All Inclusive Adults Hotel
  • Royal Hideaway Playacar Resort All Inclusive Adults only
  • Royal Hideaway Playacar All Inclusive Adults only

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of the Leading Hotels of the World.

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