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Get an overview of this hotel3.5-star family-friendly hotel near Tulum Mayan Ruins

Location

This family-friendly Tulum hotel is located near the beach, within a 10-minute walk of Cave Heaven and Lilli's renta bike tulum Mexico. Tulum Mayan Ruins and Tulum National Park are also within 3 mi (5 km).

Hotel Features

Along with an outdoor pool, this hotel has coffee/tea in a common area and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 9 individually decorated rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Condo Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary high-speed wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a beach shuttle. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Total number of rooms - 9 
  • Number of floors - 3 
  • Babysitting or childcare 
  • Coffee/tea in common areas 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Beach shuttle (surcharge) 
  • Free WiFi 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Multilingual staff 
  • Garden 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Year Built 2013 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Free pool cabanas 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Free self parking 
  • Number of buildings/towers - 2 
  • Outdoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Kitchenette  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Furnished balcony 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Kitchenette 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Sofa bed 
  • iPod docking station 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • Satellite TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Separate living room 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Separate bedroom 
  • LED TV 
  • Rollaway/extra beds (free) 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Water skiing nearby 
  • Windsurfing nearby 
  • Free bicycles on site 
  • Scooter/moped rentals nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 
  • Cave exploring/spelunking nearby 
  • Ziplining nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 8 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2470 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Palms Hotel Tulum
  • Palms Luxury
  • Palms Luxury Hotel
  • Palms Luxury Hotel Tulum
  • Palms Tulum
  • Palms Tulum Hotel
  • Palms Tulum Luxury
  • Palms Tulum Luxury Hotel
  • Tulum Luxury
  • Tulum Luxury Hotel
  • Palms Luxury Condo Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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