Get an overview of this hotelFamily-friendly Tulum hotel in Tulum City-Centre, near Tulum Mayan Ruins

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Tulum hotel is located near the beach, within 2 mi (3 km) of Temple of Doom and Tulum National Park. Tulum Mayan Ruins is 2.1 mi (3.3 km) away.

Hotel Features

Along with an outdoor pool, this hotel has coffee/tea in a common area and free use of bicycles. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 9 individually decorated rooms feature free WiFi and iPod docks. Guests will find kitchenettes with refrigerators, stovetops, and microwaves.

Hotel Amenities

Hotel Amenities

Palms Tulum Luxury Condo Hotel features an outdoor pool and complimentary bicycles. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a beach shuttle. This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and a garden. Complimentary self parking is available on site.

  • Coffee/tea in common areas 
  • Babysitting or childcare 
  • Beach shuttle (surcharge) 
  • 24-hour front desk 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Tours/ticket assistance 
  • Year Built 2013 
  • Free pool cabanas 
  • Beach sun loungers 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Concierge services 
  • Pool umbrellas 
  • Beach towels 
  • Total number of rooms - 9 
  • Number of floors - 3 
  • Number of buildings/towers - 2 
  • Airport transportation (surcharge) 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Free Wi-Fi  
  • Kitchenette  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Separate dining area  
  • Sofa bed  
  • Full-sized refrigerator/freezer  
  • Microwave  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Furnished balcony 
  • Air conditioning 
  • Access via exterior corridors 
  • Phone 
  • Free local calls 
  • Kitchenette 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room massage available 
  • Slippers 
  • Shower only 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Sofa bed 
  • Blackout drapes/curtains 
  • Cookware, dishware, and utensils 
  • Separate dining area 
  • Full-sized refrigerator/freezer 
  • Stovetop 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Free WiFi 
  • iPod docking station 
  • Separate living room 
  • Sofa bed size 
  • Free cribs/infant beds 
  • Separate bedroom 
  • Down comforter 
  • Individually furnished 
  • Individually decorated 
  • LED TV 
  • Rollaway/extra beds (free) 

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Cave exploring/spelunking nearby 
  • Windsurfing nearby 
  • Ziplining nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Golf lessons available nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 8 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2470 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Palms Hotel Tulum
  • Palms Luxury
  • Palms Luxury Hotel
  • Palms Luxury Hotel Tulum
  • Palms Tulum
  • Palms Tulum Hotel
  • Palms Tulum Luxury
  • Palms Tulum Luxury Hotel
  • Tulum Luxury
  • Tulum Luxury Hotel
  • Palms Luxury Condo Hotel

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.


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