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Get an overview of this hotel4-star resort with pools and private beach

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Location

Offering direct access to the beach, this Playa del Carmen resort is in the entertainment district, 1.8 mi (2.8 km) from El Camaleon Golf Club, and 2.3 mi (3.8 km) from Tres Rios Ecopark. Maroma Beach and Coco Beach are also within 9 mi (15 km).

Resort Features

At Ocean Maya Royale All Inclusive, spend the day on the private beach where you can enjoy surfing/boogie boarding, then return for a meal at one of the resort's 5 restaurants.

Room Amenities

All 320 rooms offer furnished balconies, minibars, and LCD TVs with satellite channels. Room service, coffee makers, and free bottled water are among the other amenities available to guests.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Ocean Maya Royale All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Feel the sun on your face and watch the ocean waves from the resort's private beach. Cool off in one of the 3 outdoor swimming pools at Ocean Maya Royale All Inclusive, and enjoy amenities like a spa tub and a fitness center.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a swim-up bar, and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is complimentary. This all-inclusive resort also offers a steam room, a garden, and a terrace. Complimentary self parking is available on site.

Ocean Maya Royale All Inclusive has designated areas for smoking.

  • 24-hour front desk 
  • Arcade/game room 
  • ATM/banking 
  • Number of floors - 2 
  • Tennis on site 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Shopping center shuttle (surcharge) 
  • Fitness facilities 
  • Gift shops or newsstand 
  • Hair salon 
  • Designated smoking areas (fines apply) 
  • Pool umbrellas 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • Computer station 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Multilingual staff 
  • Total number of rooms - 320 
  • Terrace 
  • Picnic area 
  • Beach bar 
  • Porter/bellhop 
  • Luggage storage 
  • Direct access to private beach 
  • Private beach nearby 
  • Conference space size (meters) - 187 
  • Number of restaurants - 5 
  • Conference space size (feet) - 2012 
  • Free self parking 
  • Conference center 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Wedding services 
  • Coffee shop or café 
  • Conference space 
  • Express check-in 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Poolside bar 
  • Number of meeting rooms - 4 
  • Sauna 
  • Garden 
  • Number of buildings/towers - 32 
  • Steam room 
  • Swim-up bar 

Family Friendly Amenities

  • Outdoor pools  
  • Free Wi-Fi  
  • Laundry facilities  
  • Arcade/game room  
  • Playground on site  

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Furnished balcony 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Iron/ironing board 
  • Blackout drapes/curtains 
  • Free bottled water 
  • In-room climate control (air conditioning) 
  • Hair dryer 
  • Daily housekeeping 
  • In-room safe 
  • Shower only 
  • Private bathroom 
  • Room service 
  • LCD TV 
  • Satellite TV service 

Where to Eat

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner.

La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only.

Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only.

Blue Moon - This restaurant specializes in fusion cuisine and serves dinner only.

Room service is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Water skiing nearby 
  • Kayaking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Fitness classes on site 
  • Parasailing on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scuba diving on site 

Spa Services

  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 4 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at 5:30 AM

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 18 years old.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No cribs (infant beds) available

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: MXN 650
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Ocean Maya Royale
  • Maya Ocean
  • Maya Ocean Royale
  • Ocean Maya
  • Ocean Maya Royale
  • Ocean Maya Royale All Inclusive
  • Ocean Maya Royale All Inclusive Playa del Carmen
  • Ocean Maya Royale Playa del Carmen
  • Ocean Royale
  • Ocean Royale Maya
  • Ocean Maya Hotel
  • Ocean Maya Playa Del Carmen
  • Ocean Maya Royale Hotel Playa Del Carmen
  • Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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