Dear guest, Thank you very much in advance for your kind comments, I am very sorry to hear that your first impression of our hotel did not meet the standards that characterize our brand and that the weather conditions contributed to this perception. Our service is usually distinguished by the high quality and warmth of our staff, but I understand that all these unusual events have marred your stay, so please allow us to give you a second opportunity to impress you and it will be a pleasure for me to personally arrange for your return visit. Please do not hesitate to contact me via email or phone and I will be more than happy to help you organize and plan your stay according to the level of expectation and quality that you deserve. Receive our best regards Mariana Espinosa

Dear Melisa,We would like to express our sincere appreciation for choosing Dreams Sapphire as your host for your recent vacation experience and for sharing your valuable comments with us here on our Expedia profile.We are so pleased to hear that you had a truly enjoyable time with your entire family and that our team made you feel pampered and cared for, please know that we appreciate your gracious comments as they are a valuable contribution to keep improving our brand experience and will be passed on to our management team, We look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that's the hallmark of our brand and resort. Best regards Mariana Espinosa

Dear Guest, We are delighted to hear that we met your expectations and that you had an enjoyable stay. At Dreams Sapphire Resort & Spa, service is our passion and the comfort of our guests is our priority; therefore, we are glad to know that you had a spectacular time with us and enjoyed our great culinary offerings. We look forward to welcoming you back soon for another remarkable and enjoyable time. Best regards, Mariana Espinosa

Dear Guest, We are delighted to know that we met your expectations and that you had a pleasant stay with us, at Dreams Sapphire Resort & Spa service is our passion and the comfort of our guests is our priority; therefore we are happy to know that the staff provided you with exceptional service and that all our colleagues were extremely helpful and friendly and made your stay unforgettable. We are very pleased to know that you enjoyed the delicious Himitsu and Bordeaux specialities, we will be happy to share your excellent comments with our management and look forward to welcoming you back soon for another remarkable and enjoyable time. Mariana Espinosa

Dear Guest,It was a pleasure to welcome you, we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa, thank you for the review you kindly shared with us here at Expedia. We appreciate the time you took to share your remarks and suggestions, please know that your valuable comments are of great value to us and encourage us to improve your experience. We strive to offer the best offer and quality of dining to our visitors.Thank you again for your visit and your detailed feedback, we look forward to welcoming you again for another unique and memorable experience.Mariana Espinosa

Dear Guest,It was a pleasure to welcome you and we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa.It will always be our primary goal to make sure that all of our guests have a great experience while staying with us. We appreciate the time you have taken to share your review here on our Expedia platform as it helps us to continue to strive for excellence for you. It will be a pleasure to welcome you back to your home in the Mexican Caribbean and provide you with another unique and memorable experience. Mariana Espinosa

Dear Guest,It was a pleasure to welcome you and we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa.We appreciate the time you took to share your review here on our Expedia profile and please accept our sincere apologies for the inconvinients that seem to happen during your stay, we strive to offer the best offer and quality of dinning to our visistors, we are so sorry didn't fulfill your expectations, please know that your valuable comments are of great value to us and encourage us to improve your experience. Once again thanks for your visit and your detailed feedback to us, we look forward to welcoming you back for another unique and memorable experience.Mariana Espinosa

Dear Deniz, From all the team, thank you for your recent visit and for sharing your experience here with our Expedia community and us. We were are so pleased to received you at the Mexican Caribbean, we will be sharing your kind comments with our great collegues and our management team, and kee working in improving our amazing quality in the way to offer you a truly remarkable time.We would be so enchanted to receive a future occasion and provide you with the exceptional standards and service that characterizes our brand and resort Receive our best regards, Mariana Espinosa

Dear Guest, We would like to thank you for choosing Dreams Sapphire Resort & Spa during your recent visit to our beautiful beach destination. It was a pleasure to have you during these days and we truly appreciate you taking the time to share your experience with us here on Expedia. Your comments have motivated us to continue creating exclusive and unique experiences and we would be delighted to have you back soon here at Dreams Sapphire, your home in the Mexican Caribbean.Warm regards. Mariana Espinosa

Dear Guest,Thank you for taking the time to share your experience with us, we strive to provide our guests with an exceptional and memorable experience; therefore, I am glad to know that you had a great experience while staying with us. Thank you for taking the time to share your review here on our Expedia profile.We look forward to having the pleasure of welcoming you back for your next trip.Warm regards.Mariana Espinosa

Dear Jamika, Its our most pleasure to learn that your stay was a wonderful one, while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consitency in mantain the Dreams Resorts brand standars. Your feedback has been shared to the team as a motivation to keep up our work . We look forward receiving you back soon. Mariana Espinosa

Dear guest, We appreciate the time that you have invested in writing an overview of your stay with us. All the comments from our guests are really important for us since feedback is always taken into consideration to improve and being able to offer our guest remarkable experiences.We would kindly like to ask you if you could please contact us via mail to provide us more detailed information from your stay . We look forward read from you. Mariana Espinosa

We would like to thank you for choosing Dreams Sapphire Resort & Spa during your recent visit to our beautiful beach destination. It was a pleasure to have you during those days and we truly appreciate you taking the time to share your experience with us here at Expedia. Your comments have motivated us to continue creating exclusive and unique experiences and we look forward to welcoming you back to Dreams Sapphire, your home in the Mexican Caribbean. Social Media Coordinator

Dear Jason,It was a pleasure to welcome you and we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa, as well as for giving us a rate here on our Expedia profile. We are very happy to hear that you enjoyed our friendly hospitality and amenities.And we would be honored to welcome you back for another enjoyable stay.Regards,Mariana Espinosa

Dear Guest,It was a pleasure to welcome you, we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa, thanks so much for the review that you kindly shared with us and our Expedia community.We are thrilled to know that you enjoyed our beautiful space surrounded by nature and the clear and beautiful beach, as well as our kind hospitality and amenities. We will be sharing your positive comments and your attention points with our team. We would be so honored to welcome you on your next visit and continue to serve you with our excellence service. Our best regards. Alexis Gonzales

Dear GuestWe would like to thank you for choosing the hospitality of Dreams Sapphire Resort & Spa and for taking the time to rate our resort here at ExpediaWe are so thriled to read that you had a great time with us. We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand.Regards,Alexis Gonzalez

Dear Guest,We thank you for choosing the hospitality of Dreams Sapphire Resort & Spa and for taking the time to write a review about your recent experience here at Expedia. I'm pleased to read that you had a great time here at such a lovely wedding. It was so rewarding to get to know that your overall experience was positive and that you were able to enjoy our beautiful location and our excellent service. We sincerely look forward to welcome you back on a future occasion and providing you with the exceptional quality and service that you already experienced. Regards.Alexis Gonzales

Dear Lisa,We would like to express our sincere appreciation for choosing Dreams Sapphire Resort & Spa to host you during your last trip to the beautiful beaches of the Mexican Caribbean and for taking the time to give us a rating here on Expedia.We are so glad you enjoyed your stay with us and we look forward to welcoming you again on your next visit.Best regards. Alexis Gonzalez

Dear Guest,We would like to express our sincere thanks for choosing us to host you during your last trip to the beautiful beaches of the Mexican Caribbean and for taking the time to share these lines here on Expedia.We appreciate your detailed explanation about the points that did not meet your satisfaction during your stay. We would like to make it clear that what happened does not represent our usual brand experience and guest treatment.We apologize again for the misunderstanding this seems to have generated and we invite you to visit us again so you can enjoy our excellent service from our colleagues once again.Best regardsAlexis Gonzalez

Dear Guest,Thank you very much to visit Dreams Sapphire Resort & Spa and for sharing your 5 out of 5 on Expedia, we truly appreciate.Dreams Sapphire Team looks forward to welcome you back in the near future.Alexis Gonzalez

Dear guest, It was a pleasure to welcome you and we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa as well as the great rate that you have given us through our Expedia profile. We are very happy to know that you enjoyed our beautiful space surrounded by nature and the clear and beautiful beach, as well as our kind hospitality and amenities. We would be so honored to welcome you on your next visit and to continue to serve you with our high-quality service Regards, Mariana Espinosa

Dear Guest,Thank you for choosing Dreams Sapphire Resort & Spa and for sharing your comments on Expedia, we truly appreciate.We are delighted to hear that you enjoyed your stay with us, in particular with our dining options and our friendly colleagues.Dreams Sapphire Team looks forward to welcome you back in the near future.Alexis Gonzalez

Dear Guest,Thank you very much to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.We are glad to hear that you had a great time enjoying our professional and helpful colleagues. We will share your comments with Management.We hope to welcome you back in the near future.Alexis Gonzalez

Dear Guest,Thank you for choosing Dreams Sapphire Resort & Spa and for your 5 out of 5 on Expedia.We are glad to know that you had a excellent stay. We will share your 5 rating with the Operations Committee.Dreams Sapphire Team looks forward to welcome you back.Alexis Gonzalez

Dear Guest,Thank you for choosing Dreams Sapphire Resort & Spa and for taking the time to sharing your comments on Expedia.We are happy to know that you enjoyed our pool and our friendly colleagues.We hope to welcome you back at Dreams Sapphire, your home in the Mexican Caribbean.Alexis Gonzalez

Dear Guest,Thank you very much to visit Dreams Sapphire Resort & Spa and for sharing your comments 5 out 5 on Expedia.We are glad to know that you had a great time enjoying with our customer service. We will share your comments with the Management.We hope to welcome you back at Dreams Sapphire.Alexis Gonzalez

Dear Guest,Thank you to visit our resort and for sharing your comments on Expedia.Allow us offer you a sincere apology for not exceed your expectations during your recent visit.We hope to have a second opportunity to hosting you back and regain your confidence with our services.Alexis Gonzalez

Dear Guest,Thank you for choosing our resort and for sharing your comments on Expedia, we truly appreciate.We will share your 3 out of 5 with the Operations Committee.We hope to have the honor to hosting you back.Alexis Gonzalez

Dear Guest, It was a pleasure to welcome you, we appreciate your preference during your recent visit to Dreams Sapphire Resort & Spa, thanks so much for the rate that you kindly shared with us and our Expedia community. We are thrilled to know that you had a great time enjoying our great hospitality and services. We will be looking for receiving your back for your next stay.Social Media Cordinator

Dear Guest,Thank you very much to visit our resort and for your 4 out of 5 on Expedia, we truly appreciate.Dreams Sapphire team looks forward to welcoming you back in the near future.Alexis Gonzalez

Dear Guest,Thank you to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia, we will share with the Management.We hope to welcome you back in the near future.Alexis Gonzalez

Dear Guest,We would like to thank you for choosing Dreams Sapphire Resort & Spa and for sharing your 4 out of 5 on Expedia.We are glad to know that you enjoyed our resort. We will share your comments with the Management.We hope to welcoming you back soon.Alexis Gonzalez

Dear Guest,We would like to thank you for choosing Dreams Sapphire Resort & Spa, for sharing you comments and the 5 out of 5 on Expedia.We are glad to know that you and your family had a great time with us. We will share your comments with the Management. We hope to welcoming you back in the near future.Alexis Gonzalez

Dear Guest,Thank you to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.We will share your remarks mentioned in the review with our Operations Committee in order to work in the opportunity areas.We hope to welcome you back in the near future.Alexis Gonzalez

Dear Guest,Thank you very much to visit our resort and for your 3 out of 5 on Expedia, we will share with the Management.We hope to have the honor to hosting you back in the near future.Alexis Gonzalez

Dear Guest,Thank you to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.We will share your 3 out of 5 with the Operations Committee to improve our services.We hope to have the honor to hosting you back.Alexis Gonzalez

Dear Guest,Thank you very much for chose Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.We are happy to know that you had a great time with us, in the other hand, allow us offer you a sincere apology for the situation with the pool towels, we have already shared your comments with the Operations Committe to improve our services.Dreams Sapphire Team looks forward to welcome you back.Alexis Gonzalez

Dear Guest,Thank you for visit our resort and for sharing your calification on Expedia.Allow us offer you a sincere apology for not exceed your expectations, we will share your comments with the Operations Committtee.We hope have the honor for welcoming you back.Alexis Gonzalez

Dear Guest,We would like to thank you to visit Dreams Sapphire Resort & Spa and for taking the time to share your comments on Expedia.We are glad to know that you had a great time with us enjoying our helpful colleagues, we will share your comments with the Management.Dreams Sapphire team looks forward to welcome you back.Alexis Gonzalez

Dear Dan,Thank you to visit our resort and for sharing your experience through Expedia.We are happy to know that you enjoyed our Dreams Entertainment team and the colleagues from the restaurants, on the other hand, we regret the inconvenience caused due to the payment of minors, in our system your reservation appeared as 2 adults and 2 children under 1 year old (this is the information provided by your agency) so at check-in you were made mention of the situation, the agency did not clarify what happened so we communicated at check-out the situation again, however as a gesture of goodwill we condone the payment of the rate of minors, once again, we apologize for the inconvenience caused.We hope to welcome you back.Alexis Gonzalez

Dear Guest,Thank you to visit our resort and for sharing your comments on Expedia.Allow us offer you a sincere apology to didn't exceed your expectations during your last visit with us. We will share your comments with the Operations Committee in order to improve our services.We hope to have the honor to welcome you back and regain your confidence.Alexis Gonzalez

Dear Guest,Thank you to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.Dreams Sapphire team looks forward to welcome you back.Alexis Gonzalez

Dear Guest,Thank you very much to visit our resort and for sharing your comments on Expedia.We are glad to know that you had a great time with us and would you like to come back, we truly appreciate.We hope to welcome you back.Alexis Gonzalez

Dear Guest,Thank you very much to visit Dreams Sapphire Resort & Spa and for your 4 out of 5 on Expedia.We hope to welcome you back at Dreams Sapphire.Alexis Gonzalez

Dear Guest,Thank you very much to visit Dreams Sapphire Resort & Spa and for sharing your comments on Expedia, we truly appreciate.We are glad to know that you had a great time with us, enjoying our staff. We will share your comments with the Operations Committee.We hope to welcome you back at Dreams Sapphire.

Dear Guest,Thank you for chose Dreams Sapphire Resort & Spa and for sharing your comments on Expedia.We appreciate your feedback, we will share directly with the departments involved.We hope to welcome you back.Alexis Gonzalez

Dear Guest,Thank you very much for chose Dreams Sapphire Resort & Spa and for sharing your comments and 5 out of 5 on Expedia.We are glad to know that you had a great time with us.We hope to welcome you back at Dreams Sapphire.

Dear Guest,Thank you for chose our resort for vacation and for sharing your comments on Expedia.Allow us offer you a sincere apology for not exceed your expectations during your last visit. We will share your 3 out of 5 with our Operations Committee to improve our services.We hope to have a second opportunity to welcome you and regain your confidence.Alexis Gonzalez

Dear Ana,Thank you very much for visit our resort and for sharing your valuable comments on Expedia.Allow us offer you a sincere apology for not fulfilling your expectations during your recent stay, we have already share your comments with the Operations Committee to improve our services.We hope have a second opportunity to welcome you back and regain your confidence.Alexis Gonzalez

Dear Leonixa,Thank you very much to visit Dreams Sapphire Resort & Spa and for sharing your experience through Expedia.We are happy to read that you enjoyed your stay with us. We will share your comments with the Operations Committee.Dreams Sapphire team looks forward to welcoming you back.Alexis Gonzalez