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Room type

Preferred Club St Tropical View Two Dbl

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Preferred Club St Ocean Front King Bed

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Preferred Club JrSt OceanFrontTwo Dbl Bd

Max Occupancy: 4 guests (up to 3 children, 2 infants)

 
 


Get an overview of this hotelSecluded Riviera Mayan all-inclusive resort

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Green jungle, white sand

Nestled between a white-sand beach and a mangrove jungle, this Riviera Maya family resort is 32 km (20 miles) from Cancún, on Mexico's Yucatan Peninsula; Cancún International Airport is 20 km (12 miles) away.

All-Inclusive resort with free parking

Daily food and drink, including room service and minibar, sports, such as nearby sailing and tennis, use of a children's club, daytime activities and nightly music and dance shows are included in the room rate at Resort Riviera Cancun. Free self-parking is available.

View suites

Climate-controlled suites have a private, furnished balcony or patio with views of the sea, pools, or tropical gardens. LCD TVs, telephones, iPod/MP3 docking stations, minibars, and in-room safes are standard.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 3 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

Built in 2001 and inspired by Mayan village design, the 496-suite Resort Riviera Cancun comprises interconnected public buildings built around and over a series of lily ponds. The resort houses 2 outdoor swimming pools, shops, a full-service business center, and tour desk.

Set in a secluded corner of the resort grounds, Now Spa By Pevonia offers massage, body and facial treatments, and hair and nail care. The facility also offers men's and women's areas and a Turkish bath (surcharges apply for all spa products, services, and treatments. Spa facilities are open to guests when purchasing a spa treatment). Guests can continue to get pampered at the onsite hair salon. Then, enjoy a drink at one of the 2 poolside bars.

High-speed wireless Internet access is complimentary in public areas. Complimentary self-parking is available. A roundtrip airport shuttle is available for a fee. Like all major Riviera Maya hotels, this resort is equipped with its own water purification system. Additional amenities include an ATM, a game room, and a meeting room.

  • Full-service spa 
  • Fitness facilities 
  • Children's pool 
  • Swim-up bar 
  • Multilingual staff 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (free) 
  • Nightclub 
  • Gift shops or newsstand 
  • Conference space 
  • Shopping on site 
  • Arcade/game room 
  • 24-hour front desk 
  • Porter/bellhop 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Tennis on site 
  • Number of bars/lounges - 5 
  • Number of poolside bars - 2 
  • Coffee shop or café 
  • Concierge services 
  • Hair salon 
  • Billiards or pool table 
  • Free WiFi 
  • Number of outdoor pools - 3 
  • Total number of rooms - 496 
  • Number of floors - 3 
  • One meeting room 
  • Free valet parking 
  • Terrace 
  • Luggage storage 
  • Year Built 2001 
  • Conference space size (feet) - 8295 
  • Free self parking 
  • Beach umbrellas 
  • Beach towels 
  • Outdoor tennis courts 2 
  • Sauna 
  • Steam room 
  • Tours/ticket assistance 
  • Marina on site 
  • Spa treatment room(s) 
  • Number of restaurants - 7 
  • Conference space size (meters) - 771 
  • Number of buildings/towers - 14 
  • Garden 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Coffee/tea maker 
  • Hair dryer 
  • Room service (24 hours) 
  • Separate sitting area 
  • Balcony or patio 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Ceiling fan 
  • In-room safe 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Bidet 
  • In-room massage available 
  • Shower/tub combination 
  • Free toiletries 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Climate control 
  • Free WiFi 
  • MP3 docking station 
  • iPod docking station 
  • Private bathroom 
  • Down comforter 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Cable TV service 

Where to Eat

Now Sapphire Riviera Cancun All Inclusive offers 8 restaurants and a night club: 5 à la carte, 1 buffet, a grill, and a café. Reservations are not required. All restaurant openings rotate throughout the week. Restaurants open for each meal is dependent upon occupancy levels.

Market Cafe - Buffet restaurant specializing in international cuisine served in a casual atmosphere with exciting decor. Open for breakfast, lunch, and dinner. Dress code: casual. (There is an extra charge for private dinners. Advance reservations are required).

Hours: Breakfast 7 - 11 AM, Lunch 12:30 - 3 PM, and Dinner 6:30 - 10 PM

Approximate seating capacity: 330

Fresco - Mexican journey to delectable delights. Open for dinner. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 100

Cibu - Offers the rich flavors of the Mediterranean. Open for dinner. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 86

Paramour - An elegant, romantic atmosphere offering French fare. Open for dinner. Adults only. Dress code: casual elegance.

Hours: Dinner 6 - 11 PM

Approximate seating capacity: 98

Lemongrass - The best in Asian cuisine, including Teppanyaki tables and a Sushi Bar. Open for dinner. Dress code: casual elegance.

Hours: 6 - 11 PM

Approximate seating capacity: 100

Bluewater Grill - Offers seafood and fish specialties. Open for lunch and dinner. Dress code: casual elegance.

Hours: Noon - 4 PM

Moments - Located in the lobby, serving premium brand liquor and international wines from mid-morning.

Hours: Noon - midnight

Splash - Serves premium brand liquor and international wines by the pool from late morning through the afternoon.

Hours: 10 AM - 5 PM

Eclipse Night Club - Disco opens later in the evening with DJ and dancing.

Hours 10 PM - 1 AM

Nearby Things to Do

The resort provides plenty of recreational opportunities, including kayaking and windsurfing. Tennis buffs can use 2 courts. A fitness center provides cardio equipment and a weight center. Guests can relax in the sauna and steam room. An on-site dive shop can set up scuba-diving courses, certification, and trips (surcharges for scuba diving).

Golf enthusiasts can arrange tee times at Playa del Carmen Golf Course, 20.5 miles (33 kilometers) away. Excursions to Mayan cultural sites such as Chichén Itzá, Tulum and Cobá; nature theme parks, such as Xcaret or Xel-ha; day trips to Cozumel; and sports such as deep-sea fishing and horseback riding can be arranged at the resort's tour desk (surcharges apply for all off-site activities and excursions).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Sailing nearby 
  • Surfing/boogie boarding nearby 
  • Golfing nearby 
  • Water skiing nearby 
  • Parasailing nearby 
  • Personal motorized watercraft on site 
  • Free bicycles on site 
  • Aerobics on site 
  • Basketball on site 
  • Kayaking on site 
  • Playground on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Beach volleyball on site 
  • Boat tours nearby 

Spa Services

  • Sports massage 
  • Detoxification wrap 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
The hotel resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping/cleaning fees/gratuities
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN varies per vehicle (roundtrip)
  • Late check-out fee: MXN 10usd per person per hour, max 5p.m.(subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Now Sapphire Riviera Cancun
  • Now Riviera Sapphire
  • Now Sapphire All Inclusive
  • Now Sapphire Cancun
  • Now Sapphire Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive
  • Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
  • Now Sapphire Riviera Cancun Puerto Morelos
  • Riviera Sapphire Cancun

We should mention

A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Night Out Dine Around Promotion

Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive

Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

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