Get an overview of this hotelUpscale resort on the beach, with 3 outdoor swimming pools

Collecting Nectar Points

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Babysitting or childcare (surcharge)
24-hour front desk

Location

Located in Puerto Morelos, this beachfront resort is next to a golf course and within 3 mi (5 km) of Crococun Zoo, Ojo de Agua Beach and Puerto Morelos Reef. Puerto Morelos Town Square and San Jose Catholic Parish are also within 3 miles (5 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Now Sapphire Riviera Cancun All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.

Room amenities

All 496 properties feature thoughtful touches such as free minibar items and pillow menus, along with conveniences such as sitting areas and coffee makers. Complimentary wireless Internet access and balconies or patios are standard, as are LCD TVs with cable channels.

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Number or type of beverages is limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Cycling
  • Fitness facilities
  • Football
  • Tennis
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Kids' club

  • Supervised activities for children between 3 and 12 years old

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Resort Amenities

Now Sapphire Riviera Cancun All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Now Sapphire Riviera Cancun All Inclusive features a full-service spa, a marina and 3 the outdoor swimming pools. Dining is available at one of the resort's 7 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 poolside bars and 5 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 8295 square feet (771 square metres) include conference rooms. This Colonial resort also offers a kid's pool, a nightclub and a fitness centre. Complimentary self parking and valet parking are available on-site.

  • Number of outdoor pools - 3 
  • Fitness facilities 
  • 24-hour front desk 
  • Porter/bellhop 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Conference space size (meters) - 771 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 496 
  • One meeting room 
  • Number of floors - 3 
  • Number of buildings/towers - 14 
  • Tennis on site 
  • Number of bars/lounges - 5 
  • Number of poolside bars - 2 
  • Full-service spa 
  • Swim-up bar 
  • Beach umbrellas 
  • Marina on site 
  • Conference space 
  • Billiards or pool table 
  • Spa treatment room(s) 
  • Year Built 2001 
  • Tours/ticket assistance 
  • Coffee shop or café 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Number of restaurants - 7 
  • Conference space size (feet) - 8295 
  • Beach towels 
  • Arcade/game room 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Coffee/tea maker 
  • Hair dryer 
  • Room service (24 hours) 
  • Separate sitting area 
  • Balcony or patio 
  • Ceiling fan 
  • Blackout drapes/curtains 
  • Air conditioning 
  • In-room safe 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Free toiletries 
  • Bidet 
  • In-room massage available 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • In-room climate control (air conditioning) 
  • Free WiFi 
  • MP3 docking station 
  • iPod docking station 
  • Down comforter 
  • Pillow menu 
  • LCD TV 
  • Free cribs/infant beds 
  • Rollaway/extra beds (free) 
  • Cable TV service 

Where to Eat

Now Sapphire Riviera Cancun All Inclusive has 7 restaurants on-site.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts, a marina and complimentary bicycles are featured at the resort. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Water skiing nearby 
  • Golfing nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Playground on site 
  • Boat tours nearby 
  • Fitness classes on site 
  • Basketball on site 
  • Scuba diving on site 
  • Personal motorized watercraft on site nearby 
  • Sailing nearby 

Spa Services

Now Spa By Pevonia has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Sauna in spa 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Children's club/arcade access
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/Valet service
  • Self-parking
  • Valet parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Late check-out fee: MXN10usd per person per hour, max 5p.m.(subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
  • Now Sapphire Riviera Cancun All Inclusive
  • Now Sapphire Riviera Cancun Puerto Morelos

We should mention

A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children aged 2 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Night Out Dine Around Promotion

Book a stay at Now Sapphire Rivera Cancun and enjoy complimentary dinner and an evening of entertainment at Now Jade Riviera Cancun Resort & Spa All Inclusive

Guests must contact their resort's concierge in advance to make arrangements. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. This offer is valid for one evening only per stay.

USD 200 in Resort Coupons

Book a stay in any room or rate category and receive USD 200 in resort coupons for use during your stay on spa treatments and food and beverage purchases.

Resort coupons cannot be applied to the following services: beauty salon services, purchases of spa products, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, Internet service, marina services, dive shop, medical services, or car rental and travel agency services. Resort coupons must be redeemed at the time of booking or service. Resort coupons have no cash value and are non-refundable and non-transferable. Coupons do not apply to gratuities, taxes, private functions, and/or special events such as Christmas and New Year gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to discounts for spa treatments. They are only valid for the original stay and cannot be deducted on departure. Offer may not be combined with other promotions or special offers. Restrictions and blackout dates apply. All this offer is subject to availability and may be changed or withdrawn at any time. Not applicable to group bookings. Other restrictions may apply.


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