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Gramercy Tulum

3.5 star property
Beachfront hotel with calming spa services

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June 2024

Gramercy Tulum

Photo gallery for Gramercy Tulum

On the beach, white sand
Panoramic Room, 1 King Bed, Balcony, Beachfront | Premium bedding, in-room safe, individually decorated, blackout curtains
Restaurant
Design Room, 1 King Bed, Hot Tub, Ocean View | Bathroom sink
Aerial view

Overview of Gramercy Tulum

Reviews
9.0

Wonderful

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Check out the area

Map
Carretera Tulum Boca Paila Km. 9.8, Tulum, QROO, 77760
  • Popular LocationTulum Beach1 min walk
  • Popular LocationPhilosophy2 min walk
  • Popular LocationWild4 min walk
  • Popular LocationVen a la Luz Sculpture3 min drive
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Room options

View all photos for Panoramic Room, 1 King Bed, Balcony, Beachfront

Panoramic Room, 1 King Bed, Balcony, Beachfront | Water view

Panoramic Room, 1 King Bed, Balcony, Beachfront

Highlights

Balcony
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
  • 377 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View, Beachside

Premium bedding, in-room safe, individually decorated, blackout curtains

Luxury Room, 1 King Bed, Garden View, Beachside

Highlights

Balcony or patio
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
  • 377 sq ft
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Hot Tub, Ocean View

Design Room, 1 King Bed, Hot Tub, Ocean View | View from room

Design Room, 1 King Bed, Hot Tub, Ocean View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Premium bedding
Ceiling fan
Blackout curtains
Private bathroom
Free bottled water
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Located on the beach, Gramercy Tulum is in Zona Hotelera, a neighbourhood in Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideOpens in a new window

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 3 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Las Palmas Public Beach - 23 min drive
  • Playa Paraiso - 26 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive

Restaurants

  • Rosa Negra Tulum - 3 min drive
  • La Taqueria - 9 min walk
  • Philosophy - 2 min walk
  • Gitano - 3 min drive
  • Arca - 2 min drive

About this property

Gramercy Tulum

Hotel near Tulum Beach
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at Gramercy Tulum. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a deep-tissue massage, a body treatment or reflexology. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A free beach club on-site, a 24-hour front desk and smoke-free property
  • Massage treatment rooms, scooter hire and tour/ticket information
Room features
All rooms are individually decorated, and have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Balconies or patios, ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM–11:00 AM for a fee: MXN 120–500 for adults and MXN 120–500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Free beach club
  • Scooter/moped rentals

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the beach
  • Picnic area

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Treatment room

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per pet, per stay, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 35.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 120 to 500 for adults and from MXN 120 to 500 for children
  • Airport shuttle fee: MXN 3000 per room (one-way)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Los Amigos Beach Hotel Tulum
Los Amigos Beach Hotel
Los Amigos Beach Tulum
Los Amigos Beach
Gramercy Tulum Hotel
Gramercy Tulum Tulum
Gramercy Tulum Hotel Tulum

Frequently asked questions

Is Gramercy Tulum pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Gramercy Tulum?

Limited spots are available.

What time is check-in at Gramercy Tulum?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Gramercy Tulum?

Checkout is at noon.

Does Gramercy Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3000 per room applies.

Where is Gramercy Tulum located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Playa Akun and Ven a la Luz Sculpture are also within 3 miles (5 km).

Gramercy Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 227 out of 327 reviews" "
Rating 8 - Good. 53 out of 327 reviews" "
Rating 6 - Okay. 15 out of 327 reviews" "
Rating 4 - Poor. 15 out of 327 reviews" "
Rating 2 - Terrible. 17 out of 327 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Unsun

Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Stayed 5 nights in Feb 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, Most rooms look the same on the inside so the few pictures on the website are representative of most rooms. THey are all beautiful, The main difference between them is the views.
Stayed 8 nights in Feb 2023

10/10 Excellent

Elizabeth

10/10 Excellent

Charlene

Stayed 4 nights in Dec 2022

10/10 Excellent

Jenny

Stayed 4 nights in Nov 2022

10/10 Excellent

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous tranquil getaway. Steps from the ocean
Stayed 5 nights in Nov 2022

10/10 Excellent

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Beach, great staff!

10/10 Excellent

Genevieve

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Cabana I stayed in! Please don’t do away with Kiin if you upgrade. Ricardo and Ivy were wonderful! We
Stayed 2 nights in Nov 2022

8/10 Good

nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an awesome time at this place, especially because of the staff! Ivy at the reception, you the best, victor at the restaurant, such a hard working and lovely person. Ivy and the rest of the staff thank you from the bottom of our hearts