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Get an overview of this hotelAdults-only hotel with full-service spa and free breakfast



Located in the heart of Playa del Carmen, this hotel is within a 5-minute walk of Nuestra Senora del Carmen Catholic Church, Quinta Alegria, and Central Square. Yucatek Divers and Pier Navega are also within 10 minutes.

Hotel Features

Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite.

Room Amenities

All 51 soundproofed rooms feature minibars and room service. Other amenities available to guests include cable TV, premium bedding, and coffee makers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, La Tortuga Hotel & Spa - Adults Only features an outdoor pool and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

This Playa del Carmen hotel also offers spa services, a terrace, and tour/ticket assistance.

  • 24-hour front desk 
  • Total number of rooms - 51 
  • Number of floors - 3 
  • Bar/lounge 
  • Concierge services 
  • Full-service spa 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Luggage storage 
  • Garden 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Beach towels 
  • Spa tub 
  • Coffee shop or café 
  • Wedding services 
  • Free breakfast 
  • Free WiFi 
  • Poolside bar 
  • Spa services on site 
  • Outdoor pool 


Available in some public areas: Free WiFi

Room Amenities

  • Premium bedding 
  • Access via exterior corridors 
  • Air conditioning 
  • Ceiling fan 
  • Soundproofed rooms 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Cable TV service 
  • In-room safe 
  • Room service (limited hours) 

Where to Eat

A complimentary cooked-to-order breakfast is served each morning between 7 AM and 1 PM.

Como Como Osteria - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Skydiving nearby 
  • Golf lessons available nearby 
  • Scuba diving nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time ends at 3 PM

Check-in time starts at 3 PM

Minimum check-in age is 18


Check-out time is noon

Payment types


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Minimum guest age is 16

Caters to adults only

No elevators


You'll be asked to pay the following charges at the hotel:
  • Deposit: MXN 2000 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

Children 16 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

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