Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are April, 2024 and May, 2024.
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May 2024

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Aerial view
Free minibar, in-room safe, desk, blackout curtains
10 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Reception

Overview of Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

8.0

Very good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • On private beach

Explore the area

Zona Costera K256, Akumal, QROO, 77710
  • Popular LocationAkumal Beach9 min drive
  • Popular LocationYal-ku Lagoon11 min drive
  • Popular LocationHalf Moon Bay14 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)67 min drive
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Room options

Deluxe Junior Suite Ocean View Quadruple

  • 559 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Ocean View

  • 559 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Deluxe Junior Suite Single

  • 559 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Junior Suite

  • 559 sq ft
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Mini Suite

  • 775 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Junior Suite Quadruple

  • 559 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Mini Suite Quadruple

  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the area

Akumal

Located in Akumal, Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is in the suburbs and on a private beach. Akumal Ecological Center and Chikinha Cenote are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Akumal Beach and Xcacel Beach. Travelling with kids? Consider Xel-Há Park, or check out an event or a game at Cenote Azul. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Akumal Ecological Center - 9 min drive
  • Akumal Beach - 9 min drive
  • Riviera Maya Golf Club - 10 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 68 min drive

Restaurants

  • Sports Bar Sirenis - 11 min walk
  • Xtra Time Sports Bar - 2 min drive
  • Bayou Restaurant - 14 min walk
  • Bar Balam - 3 min drive
  • La Dalia - 2 min drive

About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Upscale all-inclusive property by the ocean
At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can look forward to a free breakfast buffet, a beach bar and a poolside bar. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, a detox wrap or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Japanese cuisine and ocean views. The gym offers yoga classes and Pilates classes; other things to do include hiking/biking, volleyball and kayaking. In-room WiFi (surcharge) is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with a lazy river, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, tennis courts and a gift shop
  • Multilingual staff, a lift and tour/ticket information
  • Guest reviews give good marks for the family-friendly amenities, bar and overall value
Room features
All 934 rooms include comforts, such as private hot tubs and air conditioning, as well as perks, such as separate sitting areas and free stocked minibars. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with jetted baths and hydromassage showers
  • Smart TVs with cable channels
  • Private gardens, separate sitting areas and LED light bulbs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Relais Gourmand
  • Siam

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Motor boating
  • Pilates classes
  • Playground
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

Outdoor space

  • Balcony
  • Yard

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Frequently asked questions

Does Grand Sirenis Riviera Maya Resort & Spa - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Are there all-inclusive benefits at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkelling, kayaking, rowing/canoeing and more.

Where is Grand Sirenis Riviera Maya Resort & Spa - All Inclusive located?

Nestled on the beach, this Akumal property is 2.6 mi (4.1 km) from Hekab Be Biblioteca and 2.8 mi (4.5 km) from Akumal Beach. Akumal Ecological Center is 2.7 mi (4.4 km) away.

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1359 out of 2910 reviews" "
Rating 8 - Good. 776 out of 2910 reviews" "
Rating 6 - Okay. 380 out of 2910 reviews" "
Rating 4 - Poor. 206 out of 2910 reviews" "
Rating 2 - Terrible. 189 out of 2910 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. The property was clean a you feel like you are in a jungle. You can see wild animals around the property. The beach is clean and exotic fish can be seen just by standing in the water.
Stayed 7 nights in Mar 2024

10/10 Excellent

Kimberly Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful resort! We only had an opportunity to eat at the Brazilian, steakhouse and buffet for dinner and they were all wonderful. The walk ability of the resort was marginal. Although they have golf carts most are for club members and we never had one come to the stop outside our building. Coffee and restaurants were quite a walk. We enjoyed the skybar too. Pools and loungers were clean and readily available. Overall we would definitely go back!
Stayed 4 nights in Feb 2024

10/10 Excellent

Claudiu Aurel, Fredericksburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in the wild area. The food was great!
Stayed 5 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Melissa

Travelled with family and small children
Liked: Staff & service
Beautiful resort set into limestone. Beach is rocky and unique. Food is mediocre at best. We went in March and the heat was oppressive. There’s almost no air conditioning anywhere. The buffets and restaurants are so hot you sit and drip sweat. Entertainment is great, there’s shows nightly. Rooms are rundown but clean. Overall we had a nice vacation and booked at a very good rate, but I wouldn’t go back.
Stayed 7 nights in Mar 2024

4/10 Poor

Ashlin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Although this resort is renovated we found the rooms to be very dirty. Tub was filthy with missing jets, bathroom/shower doors are filthy, broken tiles. We found old bed bug feces on lamp shades, curtains and the headboard… we checked for bedbugs and saw none. Housekeeping had our sheets changed and did a “deep” clean of the tub/shower but it wasn’t adequate. We noticed a lot of mosquitos in the room as the balcony door doesn’t close completely. Shuttle drivers will not stop for you unless you are a member of their “club”. The buffet food was bland and moderate quality. Not a lot of variety for vegetarians. Asking for bottled water in the room is a tall ask, we were told we would be charged for more bottles on our last day… the front desk supervisor gave us 2 bottles and apologized for this. The check out shuttle never came. Ended up walking in the hot heat. One night they had 3 men from the entertainment group asking for 5 star reviews in exchange for a prize— so be careful of reviews on other websites. Overall, you can find better all inclusive options where you are valued. Seems like they are expanding the property/adding more areas but it may only be for club members. Beaches and pools and gorgeous. Not a lot of entertainment at night- 1 show followed by a DJ for the party people. The cafe and ice cream parlour were great. A la carte dining doesn’t taste very good… seems like the bases/foods are from the buffet.

6/10 Okay

John

Travelled with family
Disliked: Amenities
Our room was located close to beach and lazy river which was convenient. We noticed our security lock was broken in room from previous Guest. The consierge down the way say it wasn’t a big deal. Do not believe shuttle service times. We had to cancel a couples massage after waiting an hour being promised 15 minutes then 5. The rooms had smashed mosquitoes stains anll over walls.we the shower was filthy. My GREATEST concern was seeing bottle MARRYING. After I saw this we only had bottled drinks after seeing this. Our 2nd time there. Don’t think we will return
Stayed 5 nights in Mar 2024

10/10 Excellent

brennan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt so relaxed. The staff was so amazing to us and very accommodating. The rooms and resort were very clean throughout. The beach is huge it's very spread out, never had to look hard for loungers as my wife needed shade and I needed sun. I will most definitely book this resort again!! Thanks Grand Sirenis!!!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Riann Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that I could use the many pools then go to the beach which was close by. The beach restaurant was wonderful and the lazy river was ok, but I would bring my own tube(read others reviews)
Stayed 7 nights in Mar 2024

8/10 Good

Steven Avelino, Centerville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a 12 Night stay with our Family if 5.. 2 Adults 3 boys under 11.. Pros : If you ever have traveled to Mexico than you know the food and water situation. This resort to has gone above and beyond to provide Filtered or Bottled water and you can tell the difference in the food as well. Buffets where great with lots of options. Its a Buffet so dont expect Luxury. Everyone Worked hard and service was great. Resort is clean alot to do. We went Scuba diving for an added cost. Japanese restaurant is the best. We had a rent car so did a bunch of excursions outside the resort on our own to include Xcaret, Xsavage, Cenote swims and Talum Ruins tour.. Cons. Im not a big complainer but We upgraded to a 2 bedroom .. It only had 1 bathroom and AC was barely satisfactory. Wasnt worth the couple grand. Resort is big and a lot of walking. If your not an "Ultimate" member (black shuttles) good luck getting the shuttle around the resort (white ones) are few and far between. Walking is good exercise though. French Resteraunt smells like sewage. Along with a few other areas. All in All it was a good trip and we would recommend this resort. One of the Better ones we've stayed at.
Stayed 11 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0