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Room type

Junior Suite

Max Occupancy: 5 guests (up to 3 children, 1 infant)

Suite Riviera

Max Occupancy: 4 guests (up to 2 children, 1 infant)

Junior Suite single use

Max Occupancy: 1 guest


Get an overview of this hotel4-star resort with pools, private beach, full-service spa



Nestled on the beach, this Xetna resort is within 9 mi (15 km) of Xpu-ha Beach, Puerto Aventuras Marina, and Chac Mol. CEDAM Museum and Dolphin Discovery are also within 9 mi (15 km).

Resort Features

Catch some rays on Grand Palladium Riviera Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 14 restaurants.

Room Amenities

All 324 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies and iPod docks are standard, as are plasma TVs with cable channels.

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 2 and 16 years old


  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Tennis lessons
  • Bottled wine
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

Hotel Amenities

Grand Palladium Riviera Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Grand Palladium Riviera Resort & Spa All Inclusive you can cool off in one of the 9 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast. Dining is available at one of the resort's 14 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 20 bars/lounges, a swim-up bar, and a poolside bar. High-speed wireless Internet access is complimentary. This all-inclusive resort also offers a complimentary children's club, a children's club, and a children's pool. Onsite self parking is complimentary.

Grand Palladium Riviera Resort & Spa All Inclusive has designated areas for smoking.

  • Outdoor tennis courts 6 
  • Meeting rooms 9 
  • Steam room 
  • Express check-in 
  • Porter/bellhop 
  • Express check-out 
  • Conference space 
  • Coffee/tea in common areas 
  • Children's club (free) 
  • Beach umbrellas 
  • Beach sun loungers 
  • Free RV, bus, truck parking 
  • Beach towels 
  • 24-hour front desk 
  • Supervised childcare/activities (free) 
  • Babysitting or childcare (free) 
  • ATM/banking 
  • Babysitting or childcare 
  • Number of floors - 2 
  • Tennis on site 
  • Number of bars/lounges - 20 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 9 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Pool umbrellas 
  • Turkish bath/Hammam 
  • Children's club 
  • Total number of rooms - 324 
  • Health club 
  • Arcade/game room 
  • Garden 
  • Barbecue grill(s) 
  • Luggage storage 
  • Rooftop terrace 
  • Designated smoking areas 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Nightclub 
  • Poolside bar 
  • On private beach 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 1525 
  • Area shuttle (surcharge) 
  • Number of restaurants - 14 
  • Conference space size (feet) - 16415 
  • Free self parking 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa tub 
  • Supervised childcare/activities 
  • Children's pool 
  • Swim-up bar 
  • Television in common areas 
  • Free use of nearby fitness center 
  • Wedding services 
  • Free breakfast 
  • Free WiFi 
  • Number of meeting rooms - 7 
  • Year Built 2005 
  • Number of buildings/towers - 9 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Phone 
  • Private bathroom 
  • Free toiletries 
  • Iron/ironing board 
  • Turndown service 
  • iPod docking station 
  • Furnished balcony 
  • Sofa bed size 
  • Cable TV service 
  • Down comforter 
  • Pillow menu 
  • Premium TV channels 
  • Ceiling fan 
  • Air conditioning 
  • Free newspaper 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Slippers 
  • Separate bathtub and shower 
  • Jetted bathtub 
  • Hair dryer 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • In-room massage available 
  • Room service (limited hours) 
  • Free cribs/infant beds 
  • Plasma TV 

Where to Eat

Guests are offered a complimentary hot/cold buffet breakfast.

Rodizio - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ribs and More - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Portofino - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Bamboo - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Punta Emilia - This theme restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

A private beach, outdoor tennis courts, and a health club are featured at the resort. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site 
  • Segway rental/tour on site 
  • Bicycle rentals nearby 
  • Golf lessons available nearby 
  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Aerobics on site 
  • Basketball on site 
  • Miniature golf on site 
  • Kayaking on site 
  • Playground on site 
  • Sailing on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Boat tours nearby 

Spa Services

Zentropia has 16 treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Body scrubs 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Number of treatment rooms 16 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No elevators

No rollaway/extra beds available

24-hour check-in


Hotel Name

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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