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Get an overview of this hotelAll-Inclusive resort on Riviera Maya beach


Flamingos, orchids

This ecologically minded resort midway between Xcaret and Xel Há eco-parks shares facilities, restaurants, and a Riviera Maya beach with a companion resort.

All-Inclusive resort

9 outdoor pools including a freeform pool, a saltwater pool, a toddler pool, an adult pool, water sports, 14 restaurants, a disco, and 3 age-appropriate children's clubs are included in Grand Palladium's room rates.

Garden views

Guestrooms and suites at Grand Palladium Kantenah Resort & Spa have furnished balconies or terraces with views, ceiling fans and air conditioning, minibars replenished 3 times a day, cable plasma TVs, and iPod docks.

Grand Palladium Kantenah Resort & Spa All Inclusive

Carretera Chetumal Puerto Juarez KM 256-100 Kantenah QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball


  • Aerobics
  • Language
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old


  • Onsite entertainment and activities
  • Theme parties

Not included

  • Golf green fees
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Bottled wine
  • Bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Hotel Amenities

The facilities at this expansive Grand Palladium Kantenah Resort & Spa All Inclusive include access to a private white-sand beach, 9 outdoor pools, onsite shopping, 3 children's clubs with age-appropriate indoor and outdoor activities and play areas, a coffee shop, 3 beach bars, a sports center, and a conference center.

A full-service health spa contains 16 air-conditioned rooms for massages, body treatments, and facials; as well as a salon for hair and nail care, waxing, hair braiding, and henna tattoos (surcharges for all services). The spa also includes women's and men's sections with saunas and steam rooms. An 8-person spa tub under a thatched roof lies within a walled garden outside each section. The spa's fitness center contains cardio machines, weight machines, and free weights.

The hotel has multiple meeting rooms and concierge services. For surcharges, guests have access to a room containing 5 computers with high-speed Internet connection.

Additionally, this seaside resort is adjacent to an 18-hole golf course.

  • Spa treatment room(s) 
  • Coffee shop or café 
  • Number of floors - 2 
  • Number of buildings/towers - 15 
  • Coffee/tea in common areas 
  • Number of beach bars - 3 
  • Conference center 
  • Year Built 2002 
  • Number of restaurants - 14 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Swim-up bar 
  • Steam room 
  • Sauna 
  • Full-service spa 
  • Spa tub 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Nightclub 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Total number of rooms - 422 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • ATM/banking 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Tennis on site 
  • Number of bars/lounges - 9 
  • Business center 
  • Wedding services 
  • Concierge services 
  • Fitness facilities 
  • Free WiFi 
  • Pool umbrellas 
  • Number of outdoor pools - 9 
  • Children's club 
  • Luggage storage 
  • Express check-in 
  • Designated smoking areas 
  • Turkish bath/Hammam 
  • Arcade/game room 
  • Garden 
  • Laundry facilities 
  • Meeting rooms 9 
  • Terrace 
  • Poolside bar 
  • On private beach 
  • Free self parking 
  • Spa services on site 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Phone 
  • Private bathroom 
  • Sofa bed size 
  • Down comforter 
  • Plasma TV 
  • iPod docking station 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free cribs/infant beds 
  • Premium TV channels 
  • Pay movies 
  • Furnished balcony 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Ceiling fan 
  • Air conditioning 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Turndown service 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Desk 
  • Iron/ironing board 
  • Free WiFi 
  • In-room massage available 
  • Daily housekeeping 
  • Bathrobes 
  • Room service (limited hours) 

Where to Eat

Sumptuori - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located in central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Japanese cuisine. Includes teppanyaki tables, tatami area, sushi bar. Dress code: Long pants, sleeved shirts for men.

Sample menu for Sumptuori


  • Sushi and sashimi
  • Tempura vegetables, shrimp
  • Chicken yakitori
  • Spring rolls
  • Spicy chicken wings
  • Crab Rangoon
  • Yellowfin tuna with ginger-coriander sauce


  • Soy-bean paste
  • Spicy shrimp broth

    Main courses:

  • Salmon in shitake vinaigrette
  • Chicken teriyaki
  • Prawns in spicy tamarind sauce
  • Udon noodles with bacon, shrimp, beef


  • Tempura ice cream
  • Jellied fruits, cheese with Midori liqueur
  • Bananas with ice cream
  • Flaming nuts with lychees and ice
  • Flaming ice ball with caramel sauce
  • Chef's-choice dessert trolley

    Il Vaticano - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on this resort's side of central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Mediterranean cuisine. Dress code: Long pants, sleeved shirts for men.

    Sample menu for Il Vaticano


  • Mozzarella-tomato salad
  • Beef or salmon carpaccio
  • Duck with raspberry sauce


  • Minestrone
  • Cream of salmon


  • Create your own pasta
  • Vegetarian pizza
  • Pepperoni pizza
  • Margherita pizza

    Main courses:

  • Beef fillet in portobello-mushroom sauce
  • Grilled salmon with tarragon sauce
  • Vegetable lasagne
  • Fish with caper-prawn sauce
  • Chicken breast stuffed with mozzarella, prosciutto
  • Prawns in Frangelico sauce with polenta


  • Chocolate cake
  • Tiramisu
  • Cheesecake with strawberries
  • Chef's-choice dessert trolley

    El Dorado - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on Colonial side of central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Steakhouse. Dress code: Long pants, sleeved shirts for men.

    Sample menu for El Dorado


  • Salad bar
  • Beef-broccoli soup
  • French onion soup

    Main courses:

  • Ribeye steak with mushroom sauce
  • Flank steak arrachera style
  • New York steak with grilled vegetables
  • T-bone steak with onion rings
  • Grilled chicken with chimichurri sauce
  • Salmon steak with spinach
  • Barbecued spare ribs
  • Surf-and-turf skewer


  • Chocolate brownies
  • Cheesecake
  • Apple pie
  • Chef's-choice dessert trolley

    La Adelita - Glass-walled, air-conditioned, fine-dining, a la carte restaurant located on Colonial side of resort's central dining area. Flanked by ponds with goldfish and fountains. Open for dinner only. Mexican cuisine. Dress code: Long pants, sleeved shirts for men.

    Sample menu for La Adelita


  • Tuna salad with avocado sauce
  • Chicken salad with mango
  • Crêpes with cuitlacoche and pumpkin
  • Plain melted cheese with sausage or mushrooms


  • Azteca
  • Shrimp with lime

    Main courses:

  • Pork loin, chicken, sausage, and acuyo sauce
  • Tortilla with chicken, chile sauce
  • Grouper with Veracruz sauce
  • Beef or chicken fajitias
  • Shrimp with three-cheese sauce
  • Chicken and goat with three sauces
  • Grilled beef with cheese


  • Puff pastry with rice, banana cream, nuts
  • Chocolate cake
  • Flaming bananas or strawberries

    Tikal - Air-conditioned restaurant under thatched roof in central dining area. Open for buffet breakfast, lunch, dinner.

    La Hacienda - Air-conditioned restaurant under thatched roof on Colonial side of central dining area. Open for buffet breakfast, lunch, dinner.

    El Gran Azul - Centrally located open-air restaurant under thatched roof overlooking main pool. Open for late-morning Continental breakfast, buffet lunch, afternoon tea.

    El Gran Azul Bar - Located in El Gran Azul open-air restaurant overlooking main pool. Open from mid-morning to after midnight.

    Beach Bar - Located on beach near main pool. Open 24 hours for snack foods. Alcoholic beverages served early morning to late night.

    Churchill Bar - Located in lobby on this side of resort's central area. Air-conditioned. Smoking permitted. Open early evening to midnight.

    Hemingway Bar - Located in lobby on this side of resort's central area. Air-conditioned. Smoking not permitted. Open early evening to midnight. Reading room. Table games. International premium-brand liquor.

    Disco Bar - Sunset Boulevard Discotheque bar located in Colonial lobby. Air-conditioned. Open late night to after midnight. Minimum age 18.

    La Plaza - Located outside disco in Colonial lobby. Open mid-morning until disco opens at night.

    Secret Bar - Located adjacent to adult pool on Colonial side of resort. Open mid-morning to midnight.

    Spa Bar - Located adjacent to spa pool. Open mid-morning to early evening.

    Swim-up Bar - Located in main pool. Open from mid-morning to early evening.

    Bar Teatro - Located in resort's theater on Colonial side. Open late night.

    Kantenah Lobby Bar - Open mid-morning to midnight.

    Colonial Lobby Bar - Open mid-morning to midnight.

  • Entertainment

    Activities include:

    • Nightly entertainment, including music/dance shows, casino night, and karaoke
    • Merengue and Salsa classes
    • Aerobics & stretching classes
    • Beer drinking contest
    • Tennis tournament
    • Horseshoes
    • Pool tournament
    • Treasure hunts
    • Pool aerobics
    • Beach volleyball
    • Beach soccer
    • Catamarans
    • Snorkeling
    • Windsurfing
    • Fishing (surcharge)
    • Diving excursions and courses (surcharge)

    Nearby Things to Do

    A "natural" private beach that includes plants, palms, and other trees continues 800 meters (875 yards) along the turquoise Caribbean Sea. Snorkeling opportunities among coral heads and rocks are available. Thatched-roof palapas provide beach shade in addition to trees.

    The main swimming pool is freeform, measures approximately 400 meters (437 yards) in circumference, and features four round, jetted sections marked by pillars. Adjacent is an oblong 32-meter (35-yard) children's pool. Hedges and thatched-roof palapas help shade sundecks around the pool. Adjacent to the health spa on this side of the resort is a geometric pool measuring approximately 20 square meters (22 yards) including a jetted section marked by pillars. An identical pool reserved for adults (topless sunbathing permitted) lies on the resort's Colonial side.

    Water-sports equipment includes snorkeling gear, catamarans, Hobie Cat sailboats, windsurfers, pedal boats, and boogie boards. An independent water-sports center provides an introductory scuba-diving lesson in the main pool and offers personal watercraft, scuba-diving instruction, and scuba-diving/snorkeling excursions for surcharges. Independent operators nearby sometimes offer parasailing for surcharges.

    Grand Palladium Kantenah Resort & Spa facilities include a miniature-golf course surrounded by jungle and 6 lighted tennis courts (surcharge for night tennis). The nearest golf facility is the 9-hole Puerto Aventuras course 10 km (6.25 miles) away.

    Additional nightly entertainment includes music and dance shows, casino night, karaoke, beer drinking contests, Merengue and Salsa classes, treasure hunts, horse shoes, tennis tournaments, pool tournaments, aerobics classes, pool aerobics, and beach soccer. Segway rentals and tours are also available.

    The recreational activities listed below are available either on site or near this Riviera Maya resort; fees may apply.

    • Beach volleyball on site 
    • Segway rental/tour on site 
    • Golfing nearby 
    • Personal motorized watercraft on site 
    • Parasailing nearby 
    • Hiking/biking trails nearby 
    • Fitness classes on site 
    • Basketball on site 
    • Fishing on site 
    • Miniature golf on site 
    • Playground on site 
    • Sailing on site 
    • Scuba diving on site 
    • Snorkeling on site 
    • Surfing/boogie boarding on site 
    • Volleyball on site 
    • Windsurfing on site 
    • Boat tours nearby 

    Spa Services

    Zentropia, the 7,000-square-metre full-service spa and fitness centre features an infinity pool, spa tub, and saunas with a garden view. Spa services and facilities are available for a surcharge, and include massages, facials, body scrubs and treatments, waxing, manicures and pedicures, hydro-massage, aromatherapy, and Balinese showers. Any of the 16 treatment rooms can be booked for couples or individual use, or guests can enjoy spa treatments outdoors or a massage on the beach.

    Guests under age 18 are not permitted in the spa. All spa services require reservations.

    • Sauna in spa 
    • Spa tub in spa 
    • Massages 
    • Minimum age to access spa is 18 
    • Number of treatment rooms 16 
    • Outdoor treatment areas 
    • Couples treatment rooms 
    • Massages on beach 
    • Manicures and pedicures 
    • Body scrubs 
    • Aromatherapy treatments 
    • Body treatments 
    • Facial treatments 


    To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

    Hotel Policies


    Check-in time ends at 5:30 AM

    Check-in time starts at 3 PM


    Check-out time is Noon

    Payment types


    • Pets not allowed

    You need to know

    Extra-person charges may apply and vary depending on hotel policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    No elevators

    No rollaway/extra beds available


    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Facilities fee: USD 10 per person, per day and includes use of:
    - Sauna
    - Spa tub
    - Swimming pool
    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Name

    • Grand Palladium Kantenah
    • Grand Palladium Kantenah Resort All Inclusive
    • Kantenah Grand Palladium
    • Grand Palladium Resort All Inclusive

    We should mention

    Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Awards & Affiliations

    Green / Sustainable Property
    This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Up to USD 1,500 in Resort Credits

    Book a minimum 3-night stay in any room or rate category now - June 30, 2016, for travel now - December 31, 2016, and receive up to USD 1,500 in resort credit vouchers, based on length of stay:

    • Stay 3-4 nights and receive USD 400 in resort credit vouchers
    • Stay 5-7 nights and receive USD 1,250 in resort credit vouchers
    • Stay 8 or more nights and receive USD 1,500 in resort credit vouchers
    Must book a 3-night minimum stay. Resort credit vouchers and redemption details provided at check-in. Resort credit promotions, prices, and applicable services are subject to change without notice. Resort credits cannot be redeemed for cash. No cash reimbursement for unused credits. All services require at least 24 hours reservation in advance and voucher must be presented at the participating location. Voucher will not be replaced in the event of loss or theft. Resort credit may be used for room upgrade based on availability. Taxes and gratuity may not be included. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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