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Get an overview of this hotelUpscale resort on the beach, with 5 outdoor swimming pools

Collecting Nectar Points

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business centre
Grocery/convenience store

Location

Nestled on the beach, this Mayakoba resort is within 3 mi (5 km) of El Camaleon Golf Club, Grand Coral Golf Riviera Maya and Tres Rios Ecopark. Mamitas Beach Club and 28 de Julio Square are also within 6 miles (10 km).

Resort features

Spend the day relaxing at the beach, practising your swing on Fairmont Mayakoba's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.

Room amenities

All 401 rooms boast deep soaking bathtubs, and offer free WiFi and furnished balconies or patios. Complimentary high-speed (wired) Internet access and 24-hour room service are standard, as are LED TVs with satellite channels.

Hotel Amenities

Hotel Amenities

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Fairmont Mayakoba, where you can play a round of golf at the golf course, cool off in one of the 5 the outdoor swimming pools and enjoy a treatment at the full-service spa.

Dining is available at one of the resort's 5 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, A swim-up bar and A bar/lounge. A computer station is located on-site, and wired and wireless Internet access is complimentary. This luxury resort also offers a kid's pool, an outdoor tennis court and a health club. Complimentary valet parking is available on-site.

Fairmont Mayakoba has designated areas for smoking.

  • Express check-in 
  • Picnic area 
  • Bar/lounge 
  • Number of outdoor pools - 5 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • Limo or Town Car service available 
  • Computer station 
  • Conference space size (meters) - 3716 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference center 
  • Designated smoking areas 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Total number of rooms - 401 
  • Number of floors - 3 
  • Airport transportation (surcharge) 
  • Golf course on site 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Beach umbrellas 
  • Swim-up bar 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 6 
  • Coffee shop or café 
  • Beach sun loungers 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Free wired Internet 
  • Children's club (surcharge) 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Breakfast available (surcharge) 
  • Number of restaurants - 5 
  • Conference space size (feet) - 40000 
  • Beach towels 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Grocery/convenience store  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Furnished balcony or patio 
  • Free newspaper 
  • Air conditioning 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Separate bathtub and shower 
  • Slippers 
  • Deep soaking bathtub 
  • Rainfall showerhead 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • In-room safe 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • LED TV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Las Brisas Restaurant – This beachfront restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

El Puerto – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

La Laguna Grill and Bar – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Cafe Maya – This poolside café serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

A golf course, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. 5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkeling on site 
  • Ecotours on site 
  • Free bicycles on site 
  • Golf driving range on site 
  • Golf lessons on site 
  • Golfing nearby 
  • Parasailing nearby 
  • Hiking/biking trails on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Playground on site 
  • Rafting nearby 
  • Rowing or canoeing on site 
  • Fitness classes on site 
  • Sailing on site 
  • Boat tours on site 
  • Scuba diving on site 

Spa Services

Willow Stream Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 20 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night.
  • Dogs only
  • Up to 25 lb
  • Restrictions apply
  • For more information, contact the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
24-hour check-in
Guests traveling with pets must contact the resort after booking via this Web site and before arrival. The resort will send a confirmation.
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: USD 1.07 per accommodation, per night.
  • Resort fee: USD 20.00 per person, per night
The resort fee includes:
  • Pool access
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Shuttle service
  • Internet access
  • In-room bottled water
  • Concierge/Valet service
  • Parking
  • Housekeeping
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Breakfast fee: between USD25 and USD32 per person (approximately)
  • Airport shuttle fee: USD256 per vehicle (return)
  • Pet fee: USD25 per pet, per night
  • Rollaway bed fee: USD55.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Fairmont Mayakoba Hotel Playa del Carmen
  • Fairmont Mayakoba Hotel
  • Fairmont Mayakoba Playa del Carmen
  • Fairmont Mayakoba
  • Playa Del Carmen Fairmont
  • Fairmont Playa Del Carmen
  • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
  • Fairmont Hotel Playa Del Carmen

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • Fairmont Mayakoba is listed in the 2014 Condé Nast Traveller Gold List of the world's best places to stay and the 2014 Travel + Leisure 500.

Appetite for Luxury All Meals (Inclusive Plan)

Book a stay in an Appetite For Luxury All Meals room category and receive the following:

  • Unlimited all-day meal service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, and beach and pool service
  • Unlimited all-day beverage service for 2 adults at La Laguna, Las Brisas, Lobby Lounge, 2 swim-up bars, and pool and beach service
  • 2 children ages 18 and younger stay free when sharing a room with their parents
  • Nature walks, bird watching, and boat tours
  • Complimentary use of BMW bikes to tour the property
  • Food and beverage gratuities
  • Children ages 5 and younger eat for free when dining from the kids menu and accompanied by an adult (meal supplement applies for children ages 6-18)
Children ages 6-12 are charged a meal supplement of US$59, per night/child, and children ages 13-18 are charged a meal supplement of US$119, per night/child. The meal supplement for children must be purchased for the duration of your stay. Daily resort fee not included in room rate. Subject to availability. Blackout dates apply. Room rate cannot be combined with other promotions, discounts, packages, or special rates. This offer includes soft drinks, milk, juices, coffee and tea, beers, wines, liquors, and spirits ordered by the glass from the International Call Bar Brands menu at participating restaurants and bars. Bottled wine and liquor not included. Guests must enjoy the included food and beverages during each participating outlet’s hours of operation. In-room dining, El Camaleon (club house and golf course), Willow Stream Spa, food and beverages at Rosewood or Banyan Tree, and Cafe Maya are not included. Some specialty menu items are subject to a surcharge. This promotion does not apply to group bookings, special events or tournaments. Other restrictions may apply.


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