Get an overview of this hotelLuxury adults only all-inclusive beachfront resort on the Riviera Maya
Collecting Nectar Points
Simply enter your Nectar card number when you check out. Your points will be credited 35 days after you return from your trip.
*Terms and conditions apply.
Popular property highlights
Riviera Maya hideaway
Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only all-inclusive resort lies along 300 meters (328 yards) of white-sand beach on the Riviera Maya.
Included in the room rate at Excellence Riviera Cancun - Adults Only - All Inclusive are meals, snacks, and drinks at 10 restaurants and 10 bars; access to snorkeling and kayaks, a rifle and archery range, and nightly entertainment.
Newly renovated suites feature at Excellence Riviera Cancun - Adults Only - All Inclusive marble bathrooms with double jetted tubs. Balconies have upholstered, built-in seating and chairs, plus ocean or pool views.Information missing or incorrect? Tell us!Opens in a new window
Excellence Riviera Cancun - Adults Only - All Inclusive
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- In-room liquor dispensers
- Meals and beverages at companion properties
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
- Fitness facilities
- Water fitness
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Miniature golf
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Bottled wine
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Making the Conde Nast Gold List in 2013, this adults only all-inclusive resort caters to guests seeking tranquility and a wide range of sports and outings for those who want to stay active, including yoga and pilates classes, watersports, beach football, and bicycle tours. Among more unusual pursuits offered here are shooting and archery. Tennis lessons and an outdoor tennis court are available.
6 swimming pools (2 of them heated in cooler months) wind through the grounds, incorporating 3 spa tubs with ocean views, and complimentary pool cabanas; 2 separate spa tubs are found by the spa and the swim-up bar.
MIILE Spa offers the full range of deluxe spa services and facilities in a beautiful setting, including aqua massages, a cold plunge pool, water treatments and a Hammam. The fitness center features strength-training and cardio equipment, including treadmills, stationary bicycles, and stair machines. A fitness trail used by walkers, joggers, and bicyclists encircles the resort and passes by neighboring wetlands, offering glimpses of tropical birds, turtles, and even crocodiles.
Free WiFi is provided in the lobby for guests. Popular for weddings and other events, the resort offers a gazebo and white-sand beach for ceremonies as well as more than 16,000 sq. feet (1,486 sq. meters) of meeting and exhibit space, much of it with ocean views.
The resort offers 11 restaurants, 6 bar/lounges, 2 poolside bars, a beach bar, and a rooftop terrace. Room service is delivered with extra privacy in mind, with food and drink left in a pass-through box, which guests can access without opening their guestroom door.
An open-air theater with wide, upholstered rattan seats and drink tables provides comfortable viewing of the nightly performances of music and dance. A roundtrip airport shuttle is available on request for a fee.
- Number of outdoor pools - 6
- 24-hour front desk
- Poolside bar
- Business center
- Turkish bath/Hammam
- Dry cleaning/laundry service
- Free valet parking
- On private beach
- Conference space size (meters) - 9700
- Number of meeting rooms - 5
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Outdoor tennis court
- Total number of rooms - 440
- Number of floors - 4
- Number of buildings/towers - 9
- Tennis on site
- Barbecue grill(s)
- Beach bar
- Rooftop terrace
- Number of bars/lounges - 10
- Full-service spa
- Swim-up bar
- Spa treatment room(s)
- Conference space
- Free breakfast
- Meeting rooms
- Tours/ticket assistance
- Year Built 2004
- Coffee shop or café
- Free pool cabanas
- Steam room
- Free WiFi
- Spa services on site
- Number of restaurants - 10
- Conference space size (feet) - 104410
- Spa tub
- 24-hour fitness facilities
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
- Premium TV channels
- DVD player
- Hypo-allergenic bedding available
- Premium bedding
- Separate sitting area
- Room service (24 hours)
- Furnished balcony or patio
- In-room climate control (air conditioning)
- Blackout drapes/curtains
- Air conditioning
- Free international calls
- Minibar (stocked, free items)
- Coffee/tea maker
- Free bottled water
- Turndown service
- Private bathroom
- Free toiletries
- Hair dryer
- Jetted bathtub
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Satellite TV service
- Iron/ironing board
- Daily housekeeping
- Flat-panel TV
- Free WiFi
- Separate living room
- Pillowtop mattress
- Pillow menu
Where to Eat
No reservations are required and no restrictions apply to the number of times guests can dine in any restaurant. Dress is casual for breakfast and lunch (no wet clothes, tank shirts, or swimsuits allowed; dress shoes, casual shoes, or sandals must be worn), and casual elegant for dinner (long pants, dress shirt, casual shoes, or elegant sandals for men; long pants, capri pants, skirt, blouse, casual shoes, or elegant sandals for women).
A brand new Spanish tapas restaurant, a sports bar, and a coffeehouse are now open.
Chez Isabelle - Serves French cuisine and features a wine cellar; open for à la carte dinner.
Lobster House - Located under a palapa with ocean view. Open for all meals à la carte. Specializes in lobster dishes for dinner.
Spice - Japanese and other Asian delicacies; four teppanyaki tables allow chefs to do the cooking in front of guests. Elegant setting with stands of cut bamboo throughout the restaurant. Open for à la carte dinner only.
Oregano - This casual pizzeria and trattoria is open for lunch and à la carte dinner with favored ocean views.
Toscana - Fine dining restaurant with Italian cuisine. Open for à la carte dinner only.
Basmati - The newest resort restaurant specialises in the regional dishes of India's North-West frontier, mixing up tangy herbs, spices and cooking techniques against a dramatic backdrop. Open for à la carte dinner.
The Grill - This palapa thatched-roof restaurant is open most of the day, serving late à la carte lunch. For dinner, The Grill becomes a steakhouse. Overlooks the ocean, with a small upper-story housing several tables.
Agave - Featuring a carriage in front of its doors, a Mexican patio, and indoor seating, this restaurant serves Mexican specialties for à la carte dinner, along with a variety of tequilas.
Martini - This lounge is located in the lower-lobby area and is open from mid-morning.
Blue - A poolside bar with swim-up service offering cocktails, juice, and soft drinks. Open from mid-morning through the afternoon.
Sol - Located under a poolside palapa, this bar offers tropical drinks and snacks with beach and pool wait service from mid-morning through the afternoon.
Alegria Bar - American-style bar with music and a dance floor.
La Habana Cigar Bar - This cigar lounge opens in the evening.
Café Kafe - An espresso coffee bar open from mid-morning until after midnight; centrally located for many resort activities.
Revive Spa Bar - Next to the spa, this outdoor bar is open from mid-morning.
Stars - Bar service in the theater area by the stage; open evenings.
X-Lounge - Beach location.
Cielo Bar - Offers drinks from beneath a poolside palapa in the exclusive Excellence Club pool area.
AROMA - Fresh oven baked breads, pastries, and exquisite desserts served along side a frothy cappuccino or espresso.
Nearby Things to Do
Guests can take advantage of kayaks, snorkeling gear, sail boats, and windsurfers to enjoy the turquoise water in front of this beachfront hotel. Because this water is in a protected area, access to the ocean with sports equipment incurs a Mexican government tax of US$2 per person, per stay. Those staying on land can play tennis, run on a trail that encircles the resort, join a game of volleyball or billiards, or try their hand at shooting or archery. Plus, the resort offers a 300-meter (985-foot) stretch of Riviera Maya beach for pure relaxation.
Hotel staff at Excellence Riviera Cancun All Inclusive can help arrange outings for other activities such as snorkeling tours, deep-sea fishing, and scuba diving (surcharges).
Guests enjoy discounted green fees for 18-hole rounds at Golf Playa Mujeres. Nine holes present an ocean view and nine holes have lake views (surcharges for rental equipment and caddy fees).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Snorkeling on site
- Hiking/biking trails on site
- Tennis lessons on site
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Fitness classes on site
- Sailing on site
- Basketball on site
- Bicycle rentals on site
- Scuba diving nearby
Excellence Riviera Cancun features MIILE SPA offering massages, aromatherapy and hydrotherapy treatments, body treatments and wraps, facial treatments, manicures and pedicures. The Spa includes 14 treatment rooms, hot springs/mineral springs, sauna, spa tub, spa boutique, and garden views. Advanced reservations are required for spa treatments and massages. Guests under 18 are not allowed in the spa.
- Number of treatment rooms 14
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Hot springs/mineral springs in spa
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Check-in time starts at 3 PM
Minimum check-in age is 18
Special check-in instructions:
Check-out time is noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- Pets not allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Resort fee
- Excellence Riviera Cancun Adults Only Puerto Morelos
- Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
- Excellence Riviera Cancun Adults Puerto Morelos
- Excellence Riviera Cancun Adults
- Excellence Riviera Cancun Adults Only All Inclusive
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.
Awards & Affiliations
- Excellence Riviera Cancun - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay and the 2012 Travel + Leisure 500.
Complimentary Honeymoon or Anniversary Package
Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:
- A champagne breakfast in bed (reservation must be made in advance with concierge)
- One special romantic dinner
- Basket of fresh fruit in your room upon arrival
- One bottle of sparkling wine
- Rose petals in your room upon arrival
- Special turndown service
- 15-percent discount on all spa treatments at the Excellence Group Spa
At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."
Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complementary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.