Get an overview of this hotelElegant adults-only resort on the beach

Collecting Nectar Points

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
On private beach
Business centre

Location

Located in Puerto Morelos, this beachfront resort is next to a golf course and within 3 mi (5 km) of Crococun Zoo, Ojo de Agua Beach and Puerto Morelos Reef. Puerto Morelos Town Square and San Jose Catholic Parish are also within 3 miles (5 km).

Resort features

Catch some rays on Excellence Riviera Cancun - Adults Only - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Room amenities

All 440 properties boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies or patios and pillowtop beds are standard, as are flat-screen TVs with satellite channels.

Excellence Riviera Cancun - Adults Only - All Inclusive

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room spirit dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities

  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

Resort Amenities

Excellence Riviera Cancun - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the resort's beach. At Excellence Riviera Cancun - Adults Only - All Inclusive, you can cool off in one of the 6 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A complimentary breakfast is offered. Dining is available at one of the resort's 10 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 10 bars/lounges, A beach bar and A swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers an outdoor tennis court, a 24-hour fitness centre and a hot tub. On-site valet parking is complimentary.

  • Library 
  • Number of outdoor pools - 6 
  • Elevator/lift 
  • 24-hour front desk 
  • Poolside bar 
  • Business center 
  • Turkish bath/Hammam 
  • Porter/bellhop 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • On private beach 
  • Conference space size (meters) - 9700 
  • Number of meeting rooms - 5 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Outdoor tennis court 
  • Total number of rooms - 440 
  • Number of floors - 4 
  • Number of buildings/towers - 9 
  • Tennis on site 
  • Barbecue grill(s) 
  • Beach bar 
  • Rooftop terrace 
  • Number of bars/lounges - 10 
  • Full-service spa 
  • Swim-up bar 
  • Spa treatment room(s) 
  • Conference space 
  • Free breakfast 
  • Meeting rooms 
  • Tours/ticket assistance 
  • Year Built 2004 
  • Coffee shop or café 
  • Free pool cabanas 
  • Steam room 
  • Free WiFi 
  • Sauna 
  • Spa services on site 
  • Number of restaurants - 10 
  • Conference space size (feet) - 104410 
  • Spa tub 
  • 24-hour fitness facilities 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Room service (24 hours) 
  • Furnished balcony or patio 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Free international calls 
  • Minibar (stocked, free items) 
  • Free bottled water 
  • Coffee/tea maker 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Separate bathtub and shower 
  • Slippers 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • Daily housekeeping 
  • Flat-panel TV 
  • Free WiFi 
  • Separate living room 
  • Pillowtop mattress 
  • Pillow menu 

Where to Eat

A complimentary breakfast is offered.

Toscana – This restaurant specialises in Italian cuisine and only serves dinner.

Agave – This restaurant specialises in Mexican cuisine and only serves dinner.

Spice – This restaurant specialises in Asian cuisine and only serves dinner.

Chez Isabelle – This restaurant specialises in French cuisine and only serves dinner.

Basmati – This restaurant specialises in Indian cuisine and only serves dinner.

24-hour room service is available.

Nearby Things to Do

A private beach and an outdoor tennis court are featured at the resort. 6 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkeling on site 
  • Hiking/biking trails on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Scuba diving nearby 

Spa Services

MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 18 
  • Hot springs/mineral springs in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Excellence Club

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 18
Caters to adults only
No shows require payment in full, including taxes and service fee. For more details, please contact the office using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
  • Excellence Riviera Cancun Adults Puerto Morelos
  • Excellence Riviera Cancun Adults

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • Excellence Riviera Cancun - Adults Only - All Inclusive is listed in the 2013 Condé Nast Traveller Gold List of the world's best places to stay and the 2012 Travel + Leisure 500.

Complimentary Honeymoon or Anniversary Package

Book a stay in any Suite room category and receive the following special anniversary or honeymoon package:

  • A champagne breakfast in bed (reservation must be made in advance with concierge)
  • One special romantic dinner
  • Basket of fresh fruit in your room upon arrival
  • One bottle of sparkling wine
  • Rose petals in your room upon arrival
  • Special turndown service
  • 15-percent discount on all spa treatments at the Excellence Group Spa

    At time of booking, guests must enter "honeymooners" or “anniversary couple” in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Maximum of one package per stay. Combinable with other promotions. Guests must request the package at time of booking and will be required to present a copy of the wedding certificate at time of check in. Guests with the Complementary Honeymoon Package may make their reservation for their champagne breakfast in bed at the concierge desk.


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