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Get an overview of this hotelHacienda-style resort on Riviera Maya

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White sand beach

Located between Playa del Carmen and Tulum, this Unlimited-Luxury®, family friendly resort is situated along a unique white-sand beach in the Riviera Maya. Home to the world's second largest barrier reef, Tulum is also near the historic Mayan ruins of Coba.

All-Inclusive resort

This Unlimited-Luxury® family friendly resort is located on the Riviera Maya surrounded by white sand and colonial architecture. Meals and drinks, beach and pool waiter service, room service, stage shows, beach parties, and a kids' club are included.

Sumptuous suites

All guest rooms and suites offer a private furnished patio or balcony with a hammock, marble bathrooms, daily refreshed minibar, and 24-hour room service. Renovations in 2013 include a redesign of 221 rooms with contemporary Mexican décor.

Dreams Tulum Resort & Spa All Inclusive

Carretera Chetumal-Puerto Juarez km 234 Tulum QROO 77780

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Yoga

Kids' club

  • Supervised activities for children between 3 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Dreams Tulum Resort offers two swimming pools, one including a children´s pool and one with a swim-up bar. The onsite Dreams Spa offers Swedish, Thai and hot-stone massage therapies, a whirlpool, plunge pools, Vichy showers, and reflexology (surcharges apply). The hotel shows movies on a large outdoor screen. Live performances of music and dance are performed on a beach stage. The Explorers Kids' Club provides supervised activities for children age 3–12 years in an air-conditioned clubhouse. An adjacent teen room has foosball, pool tables, a large-screen TV, and a kitchenette with snacks.

The property offers free wireless Internet access. A meeting and reception area accommodates up to 500 guests. One unusual feature at this Mexican resort is a small chapel where weddings can be performed and weekly Catholic masses are held in Spanish and English. Beachside wedding ceremonies and romantic lobster dinners along the shore are also available (surcharges).

Ground transportation:

Shuttle vans or private cars of varying prices are available.

  • On private beach 
  • Poolside bar 
  • Full-service spa 
  • Spa treatment room(s) 
  • Steam room 
  • Sauna 
  • Free breakfast 
  • Free newspapers in lobby 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 432 
  • Number of floors - 3 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Library 
  • Picnic area 
  • Arcade/game room 
  • Number of bars/lounges - 6 
  • Wedding services 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Fitness facilities 
  • Number of outdoor pools - 2 
  • Free WiFi 
  • Express check-in 
  • Tours/ticket assistance 
  • Barbecue grill(s) 
  • Health club 
  • Laundry facilities 
  • Garden 
  • ATM/banking 
  • Concierge services 
  • Snack bar/deli 
  • One meeting room 
  • Luggage storage 
  • Limo or Town Car service available 
  • Free valet parking 
  • Terrace 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Number of restaurants - 7 
  • 24-hour business center 
  • Free reception 
  • Outdoor tennis court 
  • Free self parking 
  • Beach umbrellas 
  • Beach sun loungers 
  • Beach towels 
  • Number of buildings/towers - 12 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Supervised childcare/activities 
  • Children's pool 
  • Swim-up bar 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis court  
  • Children's club (free)  
  • Snack bar/deli  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Bowling alley on site  
  • Cribs/infant beds (complimentary)  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Free valet parking

Room Amenities

  • Premium TV channels 
  • Pay movies 
  • Premium bedding 
  • Room service (24 hours) 
  • Furnished balcony or patio 
  • Ceiling fan 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • DVD player 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Free bottled water 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Free dial-up Internet access 
  • Private bathroom 
  • In-room massage available 
  • LED TV 
  • Rollaway/extra beds (free) 
  • Free cribs/infant beds 
  • Cable TV service 

Where to Eat

Portofino Restaurant - À la carte restaurant serving Mediterranean and Italian cuisine for dinner each evening. Casual attire; long pants required for men. Nonsmoking.

Himitsu Restaurant - Chinese and Thai dishes served à la carte for dinner. Casual attire; long pants required for men. Nonsmoking.

World Café - An international menu includes Continental and Mexican dishes as well as other regional dishes. Offering Continental breakfast and buffet options for breakfast, lunch, and dinner. The buffet includes a special section for children.

El Patio Restaurant - Casual restaurant serving à la carte Mexican dishes. Offering lunch and dinner.

Seaside Grill Restaurant - Beachside steakhouse serving snacks, lunch, and dinner. Breakfast served seasonally. Casual.

Bordeaux Restaurant - Romantic restaurant reserved for adult guests. Menu features French dishes. Casual attire; long pants required for men.

Gohan - Modern Japanese setting for à la carte sushi dining. Open nightly for dinner only. Casual attire; long pants required for men. Nonsmoking.

Rendezvous - Serving international and national drinks, including tropical beverages. Open late morning to late night. Located in the main lobby.

Desires Music Lounge - Sports bar; guests must be 18 years of age or older to enter. Casual; located in the main lobby.

Manatees Bar - Swim-up bar in the main pool. Offering tropical drinks and service to the pool area. Open late morning to late afternoon.

Sugar Reef Bar - Main bar offering cocktails, juices, and soft drinks. Open late morning to late night.

Revive Bar - Spa facility offering cool, natural drinks. Open mid-morning to mid-evening.

Barracuda Bar - Located between Himitsu and Bordeaux. Offering pre- and post-dinner drinks. Open evenings.

Sea Side Grill - Fine-dining restaurant serving lunch and dinner with an ocean view.

A complimentary breakfast is served daily from 7 AM to 11:30 AM, and a free reception is also offered later in the day.

Nearby Things to Do

Privacy abounds on this white-sand beach and with no other hotels within 1.5 kilometers (one mile) in either direction, strolling or laying out on the sand is usually quiet and uncrowded. The resort provides snorkeling equipment for exploring the long coral reef that lies just offshore.

A lighted hard-surface tennis court and two lighted soccer fields, plus a trampoline on the beach are all provided, along with water sports gear such as kayaks, paddleboats, sailboats, motorboats, boogie boards, and snorkeling equipment. An on-site dive center can arrange PADI certification classes (surcharges) and provides complimentary introductory scuba lessons in the pool. There is also an onsite bowling alley.

Guests have access to the Riviera Maya Golf Club, approximately 10 miles from the resort. The development includes an 18-hole championship course designed by Robert Trent Jones II. The club offers complimentary food and beverage to guests staying in an all-inclusive plan.

Located 35 kilometers (22 miles) away is Puerto Aventuras, where there is a full-service marina (dolphins can often be seen playing in the marina's waters) with a boat launch and charter-fishing boats. Also onsite are running trails, tennis lessons, and scooter/moped rentals.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Skydiving nearby 
  • Ecotours nearby 
  • Bowling alley on site 
  • Fishing on site 
  • Kayaking on site 
  • Motor boating on site 
  • Playground on site 
  • Rowing or canoeing on site 
  • Sailing on site 
  • Scooter/moped rentals on site 
  • Scuba diving on site 
  • Snorkeling on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 
  • Boat tours nearby 

Spa Services

For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia stretches over 12,900 square feet (1200 square meters) and offers an atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. There are more than 80 massage treatments and signature treatments available at the spa.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Number of treatment rooms 14 
  • Outdoor treatment areas 
  • Couples treatment rooms 
  • Massages on beach 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at Midnight

Check-in time starts at 3 PM

Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • All Inclusive Tulum Resort
  • Dreams All Inclusive Tulum
  • Dreams Tulum
  • Dreams Tulum Resort All Inclusive
  • Resort Tulum All Inclusive
  • Tulum All Inclusive Resort
  • Tulum Resort Dreams
  • Dreams Hotel Tulum
  • Dreams Resort Spa Tulum
  • Dreams Tulum Hotel
  • Dreams Tulum Mexico
  • Dreams Tulum Riviera Maya
  • Sunscape Tulum

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

$200 Resort Coupons Promotion

Book a stay in any room or rate category now-May 31, 2016 for travel now-August 31, 2016 and receive the following:

  • 1 bottle of wine or kid's treats
  • Access to the spa's water circuit or a 20-minute massage
  • USD 200 resort coupons
Book any room category to receive benefit. Resort coupons and redemption details provided at check-in. Bottle of wine and kid's treats selection will be pre-determined by the resort and may vary. Spa extras are based on availability and only applicable to select massage menu options. Benefits are based on availability and applicable per person, per stay. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services. Spa coupons do not apply to spa product purchases, beauty salon services and 25 minute massages and treatments. Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. Coupons are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Other restrictions may apply.

$400 Resort Coupons Promotion- Preferred Club Rooms

Book a stay in a “Preferred Club” room category now-May 31, 2016 for travel now-August 31, 2016 and receive USD 400 resort coupons.

Must book a “Preferred Club Room” to receive benefit. Resort coupons and redemption details provided at check-in. Coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals, and travel agency services. Spa coupons do not apply to spa product purchases, beauty salon services, and 25 minute massages and treatments. Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check-out. Other restrictions may apply.

Unlimited Connectivity Offer

Book a stay in any room or rate category, for travel anytime, and upon arrival guests can download the Unlimited Connectivity app to smartphones or tablet devices and enjoy the following:

  • Complimentary local and international calls using the resort's wireless Internet connection without incurring cell phone roaming charges with the app-to-app call feature
  • Contact resort staff directly, book spa appointments, reserve excursions, and access information about dining, resort activities, and local attractions
  • Send and receive calls throughout the resort
Offer valid for all room and rate categories. Full details available at check-in. No refunds for any unused portion of package. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply.

Honeymoon and Anniversary Promotion

Book a stay while celebrating a honeymoon or anniversary and receive the following:

  • Accommodations as selected
  • Welcome letter
  • Plate of tropical fruit
  • One bottle of champagne
  • Use of embroidered bathrobes and slippers
  • One romantic dinner in any of hotel's restaurants (based on availability)
  • Champagne breakfast in bed
  • Special turndown service
Guests must mention this promotion at check-in. Guests are required to present a copy of wedding invitation or marriage certificate at time of check-in.

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