Perfect location, Good host
Posted 24 Apr 2019 on Hotels
The room was really good. Location perfect. Right on the main street, train station near by, super cafe right below the house. Host was friendly, communicative and was in touch. Suggested good routes and places.
What didn't like was the room was planned to be cleaned on alternate days. Not sure why not everyday. Plus on alternate day only towel was changed and no floor cleaning or change of cups and coffee bowl. We paid more than average price for the room. I believe that should have been part of it.
Comment from Hotel Management
24 Apr 2019 by Francesco , Hotel Management
Thanks for your review!
Just want to specify that as clearly mentioned on Hotels.com and on the courtesy email I sent you when you booked we are a Guesthouse and not a Hotel. The price you paid it’s well below the Hotel rate but anyway if you needed an extra service, all you had to do was ask and there would be no problem doing it. However, this does not justify the bad conditions in which we found the room at your check-out; even the walls were dirty with baby p.....
So please, do not complain:)