4 restaurants, breakfast, lunch, dinner served; pizza
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Reviews of Hudson Inn Auberge

3 out of 5
Hudson Inn Auberge
100, route 201, Rigaud, QC

Reviews

6.8
Rating 10 - Excellent. 45 out of 253 reviews" "
Rating 8 - Good. 85 out of 253 reviews" "
Rating 6 - Okay. 64 out of 253 reviews" "
Rating 4 - Poor. 27 out of 253 reviews" "
Rating 2 - Terrible. 32 out of 253 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms were on two flights of stairs which were not pointed out to us in their advertisement, in spite of handicap space reserved in front of their entrance. No ramp to the front door, nor to the second floor. We are in our mid nighties and to walk fifteen floors to our room, was beyond our capabilities. No elevators or ramps!! Would never recommend this establishment.
Stayed 1 night in Aug 2023

10/10 Excellent

Sandeep

Stayed 1 night in Aug 2023

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
BE Carefull with billing. The hotel added another charge to my credit card after I checked out. When I called they said it was word and issued a credit. If I did not notice it on my credit card they would have kept it. I have stayed here a few times during the past 3-4 years. The place is very old, dirty carpet, weak internet, sun-basic cable. I will not stay here again.

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Insufficient staff,
Stayed 2 nights in Aug 2023

6/10 Okay

Isaac

Travelled with family
Disliked: Staff & service, amenities
Very quiet property. Stains in toilet and running. No staff availability most of the time. Some of the resteraunts were closed. Wi fi was not working well. Tv has very few channels.
Stayed 3 nights in Aug 2023

6/10 Okay

Vanessa

Stayed 1 night in Jul 2023

2/10 Terrible

Tyson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived at 5:30(check in was 3:00). I had to wait 20 minutes for the check in guy ti make 4 pizzas before he served me. After waiting, they tell me the room isn’t ready and have to send someone to clean it first. So, I wait another 35 min. Then , there is no working TV in the room.
Stayed 3 nights in Jul 2023

8/10 Good

Kari

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, comfortable and inexpensive.
Stayed 2 nights in Jul 2023

6/10 Okay

linda

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic accommodation, it's okay but dated and the TV didn't work
Stayed 1 night in Jul 2023

2/10 Terrible

jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Rodney

Stayed 1 night in Jul 2023

4/10 Poor

Yagnesh

Travelled with family
Disliked: Staff & service, property conditions & facilities
The customer service is TERRIBLE. The manager was very rude to us and did not assist us with checkout. No clear checkout instructions were provided and no way to contact front-desk at night. Better to pay $100 more and stay elsewhere.
Stayed 1 night in Jul 2023

2/10 Terrible

Jeannelle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No power. No emergency lights in stairwell or hallways . Absence of staff to help. No warer.
Stayed 1 night in Jul 2023

2/10 Terrible

Jeremy

Travelled with family, Travelled with partner
Disliked: Staff & service
This place was SKETCHY! We got there around midnight to check in just to find a near-empty parking (just one car) lot and locked doors. We went online and discovered that we had to check in by 10pm (not well advertised at booking). We ended up finding a motel to stay at instead. But frankly, I'm glad we didn't end up staying here. There didn't seem to be any security in the parking lot and the place was in the middle of nowhere.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Ladybugs in the room as well as lots of dirt that was not swept up.
Stayed 1 night in Jun 2023

2/10 Terrible

Jaslyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We chose this hotel because it was close to where we need to go. The rooms are on the 2nd floor. There is no elevator. The air con wasn't working for the first 2 nights even though we switched to another room on the 2nd night, we couldn't sleep due to the heat. The technician finally fixed the air con on our last night. We found hair in the bath tub when we first went into the room. The staff were nice, if we see them. There was nobody there most of the time. There's no reception area, the reception area is actually part of the restaurant. But the restaurant and food court was not open most of the time we were there.
Stayed 3 nights in May 2023

6/10 Okay

Lawrie

Disliked: Staff & service, property conditions & facilities
The rooms were basic. There was not a fridge in the room as ad had stated. The doors were locked upon arrival at 2045 hrs and lights off. Did not answer phone, even though I had a reservation that stated my arrival would be between 2100 and 2200 hrs. Very very basic room.
Stayed 1 night in May 2023

2/10 Terrible

karl

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Location to Hudson is good Book in hours very poor Cleanliness very poor Security poor
Stayed 3 nights in Apr 2023

8/10 Good

Andrea

Stayed 1 night in Apr 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the bed and bedding
Stayed 1 night in Apr 2023

10/10 Excellent

Robert

Stayed 1 night in Mar 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything
Stayed 1 night in Jan 2023

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doors were shut when we arrived.
Stayed 2 nights in Jan 2023

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Jean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff; given room was not ready when arrived ; simply gave us another room… fine!

4/10 Poor

Sylvie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
ladybugs infestation in the room, the place is in need of some love (wall paper coming off the wall, carpets have seen better days)
Stayed 1 night in Oct 2022

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff didnt show up, almost didnt get the room i booked.Carpet was old and tattered.
Stayed 1 night in Sep 2022

10/10 Excellent

Frances

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good rate, convient for ourr purposes
Stayed 2 nights in Sep 2022

4/10 Poor

Claude

Stayed 1 night in Aug 2022

2/10 Terrible

Sylvia

Travelled with partner
Disliked: Staff & service, amenities
Arrived at 9:50 and building was locked up and closed. Restaurant worker confirmed reception closed at 9pm. No one at reception during the confirmed check-in time until 10 pm.. Someone answered the phone but hung up when I advised I was waiting at front desk to check in. Had to try and find another vacancy, which was over 40 minutes away and twice the cost. Extremely poor service.
Stayed 1 night in Aug 2022

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was closed when we arrived. Locked and they did not answer the phone.
Stayed 1 night in Aug 2022

6/10 Okay

Yao

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very small. And there are a lot of bugs in the room
Stayed 1 night in Aug 2022

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Marcelle

Travelled with partner
Disliked: Amenities, property conditions & facilities
Need a refresh.. looks old and not maintained
Stayed 1 night in Aug 2022

2/10 Terrible

Lara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible!! We arrived and the door was locked. They were closing up the fast food outlets connected to the hotel and we got in a side door as someone was leaving. The whole facility was filthy! We stepped over turned over garbage cars to get to the door. The floor in the lobby/ fast food outlet was disgusting. Finally found someone to check us in. Couldn’t find a key so she took us to our room. That key didn’t work and we waited in the hallway while she tried to find another one. Once we accessed the room the lights didn’t work and it was unmade and full of someone’s stuff!! The same result with the two other rooms she tried to give us. Refund issued and we went back out in to the night in search of somewhere else to stay. My daughter said it looked like a flop hotel where teenagers go to have sex. Gross!
Stayed 1 night in Aug 2022

6/10 Okay

Yann

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Aug 2022

2/10 Terrible

Richard

Stayed 1 night in Jul 2022

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fast food hotel
Room was old and in need of updating. Vent in bathroom had fuzz hanging off it and the air conditioner didn’t actually cool anything perhaps because the vent was dirty and there was a cigarette jammed inside.
Stayed 1 night in Aug 2022

8/10 Good

Lucie

Travelled with family
Liked: Staff & service, amenities
Check in and out was fast. Great location
Stayed 2 nights in Jul 2022

4/10 Poor

Teresa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The doors were all locked when we arrived at 9pm and we were banging at the doors and no one came. There was a sign that said after 9pm to go to the convenience store across the parking lot. The girl was all confused and didn't know what to do. Then she finally, after pushing us aside to take 3 other customers, she told us she could see the car of the lady in charge and we should go back and knock again. We asked what her name was and she said it didn't matter so I said well how do we know who to ask for and she just shrugged . So we trudged back and began pounding on the glass door, both of us, for about 5 to 7 minutes before the lady who was doing something in the Burger King section finally heard us. Then she couldn't find our reservation. It was all very tiring and we almost left to continue our trip back to Ottawa.
Stayed 1 night in Jul 2022

4/10 Poor

Diane

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditionning did not work, wifi so slow we gave up trying, coffee maker needed help to work. It’s a good thing we were only staying one night.
Stayed 1 night in Jul 2022

8/10 Good

Parvinder, Brampton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Clean hotel with some hiccups in late check in.
Stayed 1 night in Jun 2022

4/10 Poor

Vitalii

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad experience. A shower didn't work. Not recommended.
Stayed 1 night in Jul 2022

2/10 Terrible

Avijit

Stayed 1 night in Jun 2022

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a Great Stay
The Inn had fairly large rooms with comfortable beds. The bathroom was clean and well stocked. The Maid was a wonderful young lady who cheerfully took care of us during our stay. The power went out one day (The whole area was out) While we were out she opened windows to keep the rooms cool. Highway noise was noticeably missing. Morning drives to explore the area while waiting for the boys to get themselves together for the day resulted in lovely horse farms and farmland on one side of the highway and beautiful views and old houses down by the river on the other side. Would definitely stay again!
Stayed 3 nights in Jun 2022