Ratings based on 591 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from NYC

NOT A FIVE STAR. PLEASE DO NOT BE MISLED.

Posted 09-Feb-2017
Pros: NOTHING AND THAT'S A FIRST.
Cons: EVERYTHING.
Location: OLD TOWN
GOT FIVE STAR RATING 7 YEARS AGO. TODAY ITS A 1 STAR AT BEST. NO HOUSEKEEPING, NO HEATING IN WINTER, NO BASIC COURTESY FROM STAFF, NO WIFI, NO BREAKFAST AT 8 AM AS CONFIRMED ON BOOKING. WAIT AN HOUR AND "SOMETHING" APPEARS IN THE NAME OF BREAKFAST. EVERYTHING IS 'TECHNICAL PROBLEM' AND STAFF MAKES IT GUESTS PROBLEM. AVOID IT ALL COSTS. EVEN IF ITS FREE IS TOO MUCH WORK/STRESS FOR A HOLIDAY AN WORSE FOR A SHORT BUSINESS TRIP.
4out of 5
Recommended
for Everyone
by A verified traveller

Très bon établissement

Posted 18-Jan-2017
Seul point négatif parking payant et très cher (25 euros)
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Perfekt läge absolut mitt i Gamla stan !

Posted 17-Nov-2016
Något slitet hotell med en inredning som andas 80-tal... Men perfekt läge mitt i Gamla stan, ett stenkast Kommer att bo där igen om jag åker till Riga fler gånger
5out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Nov-2016 on Hotels
3out of 5
by A verified traveller

Scammed

Posted 08-Nov-2016 on Hotels
When checking in they wanted paid up front in cash. They asked for cash three times. Then when I checked out they said the champagne in the market mini bar wasn't the same kind they have and wanted me to pay for it. Nice enough hotel but they will try to get cash how ever they can.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2016 on Hotels
2out of 5
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2016 on Hotels
2out of 5
by A verified traveller

Posted 02-Nov-2016
Pros: I have booked a suite, but the tv funionó not even connect my laptop I can not. No restaurant for dinner, a girl serving breakfast always in abad mood
I have booked a suite, but the tv funionó not even connect my laptop I can not. No restaurant for dinner, a girl serving breakfast always in a bad mood, gives aspect that does not like his work, never says good morning to hotel guests.
5out of 5
Recommended
for Everyone
by A verified traveller from ruhrgebiet

Gute Lage, direkt in der Altstadt (Schwarzhäupter

Posted 02-Nov-2016
Pros: Die Lage
Cons: "Nachlege" System am Frühstücksbüffet nicht immer nachvollziehbar
Der Fensterblick unseres Zimmers erlaubte den Blick auf einen Platz eingerahmt von alten Fassaden , Nationalbibliothek in der Ferne sichtbar.