Ratings based on 615 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Surrey, UK

Nice central hotel

Posted 06-May-2017
Pros: Great location - easy to reach all the old town sites in minutes. The free and excellent wifi in the bedrooms is marvellous.
Cons: If you are looking for peaceful uninterrupted sleep then you might be better off choosing a hotel outside the old town. The bars play music till late.
When Riga is cold and wet and you have walked miles, the hotel is a great comfort to return to. Lovely and warm and the rooms are a good size.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Mar-2017
Pros: The staff and location
Cons: nothing just maintain the standard you have set
Location: great location ,Bang on the Old Town centre
the best I have stayed in Europe ,absolutely amazing staff
1 out of 5
by A verified traveller from NYC

NOT A FIVE STAR. PLEASE DO NOT BE MISLED.

Posted 09-Feb-2017
Pros: NOTHING AND THAT'S A FIRST.
Cons: EVERYTHING.
Location: OLD TOWN
GOT FIVE STAR RATING 7 YEARS AGO. TODAY ITS A 1 STAR AT BEST. NO HOUSEKEEPING, NO HEATING IN WINTER, NO BASIC COURTESY FROM STAFF, NO WIFI, NO BREAKFAST AT 8 AM AS CONFIRMED ON BOOKING. WAIT AN HOUR AND "SOMETHING" APPEARS IN THE NAME OF BREAKFAST. EVERYTHING IS 'TECHNICAL PROBLEM' AND STAFF MAKES IT GUESTS PROBLEM. AVOID IT ALL COSTS. EVEN IF ITS FREE IS TOO MUCH WORK/STRESS FOR A HOLIDAY AN WORSE FOR A SHORT BUSINESS TRIP.
5 out of 5
by bella

This traveller left a rating score only Posted 07-Feb-2017 on Hotels
3 out of 5
by A verified traveller from Ireland

Very central to all the sights.

Posted 24-Jan-2017 on Ebookers
Room was extremely noisy and beds were very uncomfortable.
3 out of 5
by A verified traveller

Scammed

Posted 08-Nov-2016 on Hotels
When checking in they wanted paid up front in cash. They asked for cash three times. Then when I checked out they said the champagne in the market mini bar wasn't the same kind they have and wanted me to pay for it. Nice enough hotel but they will try to get cash how ever they can.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Oct-2016
It was not as good as I thought ! I was waiting for 5 or 4 star hotel service ! Breakfast area was nice and cozy
5 out of 5
by A verified traveller

Very good location.

Posted 27-Sep-2016 on Hotels
It was good to visit the old town of Riga, for good places to eat. Also not far from New Riga. The staff was very helpful.
5 out of 5
by A verified traveller from USA

Posted 08-Sep-2016 on Hotels
Great service
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 01-Sep-2016
Pros: Central location, smart decor, friendly staff and large, comfortable room.
Cons: Tea and coffee making facility in room. Fresh orange juice at breakfast.
Location: Right in the middle of the Old Town.
Friendly receptionist let us check in early and the superior room was large and very comfortable. We were given a couple of recommendations of where to eat as the hotel restaurant was not open. Friendly bar staff who would even make tea for us. Finally we were allowed to leave our luggage at the hotel after checking out as had an evening flight home.