Ratings based on 989 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Hotel mit eigener Klasse - zentral gelegen

Posted 16-May-2016
Pros: Das Frühstück und die Größe des Hotelzimmers haben uns am besten gefallen.
Location: Am Rande der Altstadt - zentral am Bahnhof gelegen, gegenüber vom Kaufhaus Stockmann und dem Zentralmarkt, nahe am Park mit vielen Cafes und Bars.
Unser Hotelzimmer war außergewöhnlich groß und mit einem sehr bequemen Bett ausgestattet. Wie vorher angefragt, wurde uns auch ein zusätzliches Bett zur verfügung gestelllt und vorbereitet. Das Bad und Zimmer waren stets sauber und auch die Möbel waren in einem sehr guten Zustand. Die Dusche ohne Duschtür hingegen war etwas gewöhnungsbedürftig - jedoch üblich in diesen Breiten z. B. auch in Finnland. Das Frühstücksbuffet war abwechslungsreich, lecker und permanent aufgefüllt. Das Personal war stets höflich und hilfsbereit. Im Spa-Bereich hat uns die Sauna sehr gut gefallen, die Dampf-Sauna und das Schwmmbecken waren jedoch etwas zu kühl.
3out of 5
by A verified traveller from Belfast

Central location - bad hotel

Posted 10-May-2016
Pros: The location.
Cons: Doors for shower; better quality of towels and robes; cleanliness an issue (dust and cup marks on coffee table); perks for booking suits.
Location: Central location, 10 minutes walk from the Central Bus Station, 10 minutes walk to Old Town, Railway Station and Stockman supermarket across the road.
Was looking forward to staying in this hotel, read lots of positives reviews prior to booking- should have read the negative ones first! Booked a junior suite - it is not a suite really, just a very large room. It was a very warm day and when we returned from a walk and the room was quite stuffy, we turned the aircon on and waited a few hours - nothing happened. The hotel is situated on an extremely busy road and opening the windows isnt an option as the traffic noise is deafening. After speaking to reception we discovered that there is NO aircon in the hotel! It is a ventilation system!? Had to ask for an alternative accommodation, which was provided after a lot of insistence and complaining on my part. Manager was NOT available. The second room was in the attic right behind the hotel sign. We were assured the 5th floor did have aircon. It did NOT work! Had to open a sky light and listen to the traffic noise all night long. In the morning had to ask for a rebate as second room was 2 grades lower than junior suite, was offered 15 per cent reduction, which was an absolute insult. Manager was NOT available again. Finally got the amount I felt was fair after more negotiations. No member of staff offered an apology of any kind. The attitude was - that's the way things are here, take it or leave it. Comfort of guests is NOT a priority, if you are not happy - this is YOUR problem. Shower cubicles do not have doors, so the bathroom gets flooded the moment you turn it on. Weird.
3out of 5
by A verified traveller

외관에 비해 청결도가 떨어집니다.

Posted 25-Apr-2016
Pros: 중앙역 건너편이어서 쇼핑 하기는 좋습니다.
Cons: 청결 친절 개선이 필요하네요
Location: 중앙역 스톡만 등
별로 청결하지 못합니다. 리가 출장시 여러 호텔을 이용해 봤으나 이호텔은 보기만 했을뿐 이번이 처음 이용입니다. 보기에 비해서 별로에요, 방에 커피포트도 없어서 보내달라 했더니 요금부과시키고 마실물 달라했더니 따로 차지 시키고 바닦에는 나방이 죽어서 떨어져 있고 보기와는 영 다르네요
4out of 5
by A verified traveller


Posted 12-Apr-2016
A great place for a break enjoyed the hotel would thoroughly recommend staying in the old town. Expedia were very helpful
4out of 5
by A verified traveller

Posted 08-Mar-2016
Gammelt, fint erverdig hotell i utkanten av gamlebyen. God spaavdeling og hyggelig betjening.
3out of 5
by A verified traveller

Helt greit hotell i Riga

Posted 29-Feb-2016 on Hotels
Dette var et helt greit hotell å bo på for noen dager i Riga. Vi ble skuffet over spa-fasilitetene, vi hadde kanskje for høye forventninger.
4out of 5
by Maria from Gävle

Posted 28-Feb-2016 on Hotels
Fint hotell, mycket trevlig spa avdelning. Medioker mat på restaurangen. Bra läge, nära till allt.
5out of 5
by Michael

This traveller left a rating score only Posted 28-Feb-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Feb-2016 on Hotels
3out of 5
by Jukka S.


Posted 23-Feb-2016 on Ebookers
Hotelli oli erittäin hyvällä paikalla, huone oli tilava ja viihtyisä. Siihen ne positiiviset asiat jäävätkin. Kun saavuimme hotelliin, ensiksi vaadittiin 50€ pantti minibaarista. Tästä ei ollut mitään mainintaa missään. Kiva kun oli muutenkin tiukka matkabudjetti ja sitten tulee tuollainen ylläri. Aamiainen oli pieni pettymys, ei sitä mitä odottaisi neljän tähden hotellilta. Kun joku ruokalaji loppui, niin uutta sai odottaa kauan tai ei tullut ollenkaan. Myöskään erityisruokavalioista ihmistä ei huomioitu vaikka pyydettiin. Kun kirjauduimme ulos hotellista, niin meiltä laskutettiin teepannu jota todellakaan emme olleet tilanneet. Aika surkea esitys.