Returned after staying the previous weekend as we had been made so welcome and had such a relaxing stay. Room lovely, food fab and staff welcoming, professional and helpful with local knowledge. Will definitely be returning.
Thankyou to Cass and Beverly
Arrived slightly late after a long journey (B&B informed) and received a very warm welcome. Room delightful and bed extremely comfortable.
The atmosphere and ambience were most pleasant - breakfasts great and whole experience helped to make our holiday very enjoyable.
Owner very friendly and helpful.
Tv in room kept loosing signal complained 3 times, it was reset twice, didnt realy need the manager standing in my room on the evening of my arrival after a 6 hour drive.
Breakfast on Monday v noisy. Music blaring from the kitchen and radio on in breakfast room then drilling noises, i asked staff could we have one or other music not both, nothing was done, i ate in a hurry as it was doing my head in. The Tues was a better experience with great staff and fab breakfast, thankgoodness.
Spoke to lady cleaning rooms and told her no need to change my towels in my room( as sign in room asking us to think of enviroment) she didnt take on board my request & changed them.
On tte Monday, had shock whilst dressing as bang on window (i was on top floor) it was the window cleaners mop, would like to have been told in advance.
Overall. Nice pub, good to have parking but
Communication seemed lost with staff regarding problems, came away irritated by the place and wont go there again.
Not an enjoyable stay the bad outweighed the good.
Not hotel's fault. Road repairs on A1 had dug up BT cable so no internet for our stay and very poor EE phone reception
Staff were excellent and would also have got a 5 star apart from couldn't care less breakfast waitress who got us gluten free bread but said you can only use it in contaminated toaster that gluten bread was used in.
Did not have time to use excellent hotel leisure facilities including pool and gym. Plenty of free car parking and Easy to find just off the A1 but room was extremely quiet you would not know you were 200 metres away from A1. excellent Italian Restaurant where staff knew about being Gluten intolerant
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