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Reviews of The Buck INN

3 out of 5
The Buck INN
27-29 Newbiggin, Richmond, England

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 64 reviews" "
Rating 8 - Good. 24 out of 64 reviews" "
Rating 6 - Okay. 6 out of 64 reviews" "
Rating 4 - Poor. 2 out of 64 reviews" "
Rating 2 - Terrible. 6 out of 64 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Travelled with group
Liked: Cleanliness, staff & service
Room was dated, but clean. Light above sink didn’t work and wasn’t repaired when asked. Staff were very friendly and there was a good atmosphere in the evenings. Breakfast was delicious, with a choice of cereals too. Would stay again. Dog friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were lovely and welcoming. The room was large and clean and breakfast was lovely. Definitely recommend
Stayed 1 night in Nov 2023

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good stay, excellent location, brilliant breakfast, can’t fault anything.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Central B&B
We required an overnight stop to break up our journey. We chose the Buck due to the information, photos and feedback given on Hotels.com app. Unfortunately the kitchen wasn't open the night we stayed and the road was being dug up right outside with work commencing at 7.30am. The rooms are a little tired with the curtains requiring attention to cover the window. That's all the negative bits out of the way. The best bits were the beds were comfortable, the breakfast was fabulous and the shower was good. The Buck is within walking distance of other eating establishments so we were able to find somewhere else to have our evening meal. Parking permit supplied so we could park on the street. Staff were all friendly.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for motorway in a quiet location. Good breakfast, freshly made.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay friendly and helpful staff excellent value for money
Stayed 1 night in Oct 2023

4/10 Poor

Raymond

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but comfortable
Basic but comfortable and clean. I am not a fan of a double bed against a wall, so you can only get in one side. Awkward for a couple who both need to get in and out during the night. But i understand why they do it, so they can fit another bed in
Stayed 1 night in Sep 2023

10/10 Excellent

Mel

Stayed 1 night in Aug 2023

10/10 Excellent

Andy

Stayed 1 night in Aug 2023

8/10 Good

Pauline

Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We in upstairs room nice view clean had a good breakfast would go back again 😀
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Room was spotless and breakfast was lovely.
Stayed 1 night in Aug 2022

8/10 Good

Jayant

Stayed 1 night in Jul 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very central, room was big and comfortable there were a few things but with an old building I suppose that's normal. Loads of stairs to room and the shower ran hot and cold but overall a great place. I have to say the breakfast was lovely sitting in the window seat looking over hills and Richmond Castle.
Stayed 1 night in Jun 2022

8/10 Good

Alan

Liked: Staff & service, room comfort
Wigan couple.
3 night stay. Had to take dog into street for poo and wee. Carpet badly stained from previous guests' dogs - should be laminated. Parking was 10 min. walk away. Host / staff very friendly, breakfast excellent. Would come again without our dog and in a different room.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Paul

Stayed 1 night in Apr 2022

8/10 Good

Neil

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very friendly and helpful, brilliant location
Stayed 3 nights in Apr 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
This pub was a great find. We will be back
Stayed 2 nights in Dec 2021

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
The accommodation is above the pub and is accessed via either 1 or 2 steep staircases depending on the room. Our room was at the top of the house. It was a fair size with a double bed, a wash basin and a small shower and toilet room. There was a small window which afforded an amazing view all over the town towards the castle. The rooms were clean an on the whole comfortable although the bed was rather bouncy and too soft, but we slept well. The breakfast in the morning was lovely and set us up well for the new day. We would recommend this property for anyone looking to stay in this area.
Stayed 1 night in Oct 2021

8/10 Good

dawn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Okay place Could be slightly updated but alright Good breakfast
Stayed 1 night in Oct 2021

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't ask for a nicer stay people so so friendly went out of there way to make you feel welcome, Room was great double bed very comfortable, single not so much very noisy when moved but a child would be fine in it, wouldn't stop me from staying again, breakfast was fab as was the service overall great stay in a lovely town thank you
Stayed 1 night in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

D R W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pub and B&B - perfect in every way
We stayed at the Buck Inn on our way to Scotland to break the journey. Parked right outside the pub, and checked in. Very helpful lady provided parking permit and we were given room #0 , large room with en suite looking out to the cobbled street. Comfy bed, delicious breakfast. Perfect.
Stayed 1 night in Sep 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room is good wifi good its clean and tidy the staff and breakfast very good the only down side was the shower kept going cold then too hot then a trickle of water i did ask owner about this and she said they are looking into this but still a very enjoyable stay Rob
Stayed 2 nights in Jul 2021

8/10 Good

Vivian

Liked: Cleanliness, staff & service
No problems..
Stay very good. Helpful staff, food excellent. However hotel is very old and in need of full refurbishment to bring it up to a modern standard.
Stayed 2 nights in Jun 2021

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hidden gem
What a little gem view from room great , room clean and tidy and the service great too . The staff couldn’t help enough as for breakfast wow!!!! Thank you all at the buck well done . Also very strict on all COVID precautions masks , sanitizers etc thank you for a great safe stay .
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable friendly pub,
Stayed 2 nights in Sep 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking outside. Quite basic but clean. Close to everything. If you're looking for the Ritz pay Ritz prices. Decent budget B and B.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticks the boxes for everything you need
Pleasantly surprised by the hotel as it is primarily a pub. It was clean, the staff were friendly and there was a hearty breakast in the morning
Stayed 1 night in Sep 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Ian

Stayed 2 nights in Aug 2020

10/10 Excellent

MR J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying in The Buck. My reason for going to Richmond has now passed, so sadly, it is unlikely I will be returning to Richmond. The staff were always helpful and polite. It has been done up since I last stayed there around 4 years ago. The Ritz it isn't, but it is good, honest value for what you pay. Always an excellent pint, at a good price. Breakfast was good and hearty. I would have no problem recommending it to anyone. If you are a serving or former member of the Forces, try the Comrades Club across the road, and help support our Veterans.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old but cosy hotel, beds were comfy and staff very welcoming. Breakfast was amazing and cater for all needs. Child was welcome in the pub for us to have a drink and plenty for them to do. Nothing I hated I will stay here again.
Stayed 1 night in Sep 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended - get yourself there!!
Fab hosts and staff Relaxed atmosphere Great quality flood at fab prices Pet friendly Good sized rooms with really comfortable beds Highly recommended
Stayed 1 night in Nov 2018

6/10 Okay

NanaP, Sunderland

Liked: Cleanliness, staff & service
Well located with friendly staff
Disappointed that the building was covered in scaffolding so not a good look. Inside a bit tired and dated, room up two flights of stairs that were steep and a bit uneven. The room was clean but dated electric socket hanging off wall however bed was new and very comfortable. The pub did not serve food but was well located with plenty of places to eat nearby.
Stayed 2 nights in Sep 2018

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
The location of the hotel was great right in the middle of the charming town . The room was clean and cosy . We had a picturesque castle view from our room. Good service and an excellent tasty breakfast. Would recommend this hotel.
Stayed 1 night in Aug 2018

6/10 Okay

Catherine, somerset

Liked: Cleanliness, staff & service, room comfort
Hotel very close to the town centre
Hotel very close to the town centre so very convenient for what little Richmond has to offer. Room spacious with very nice bathroom, all very clean and nicely presented. It overlooked the front of the hotel above the front door which slammed hard each time someone left. Juke box played on until almost midnight the first night but stopped earlier on the second. I found it very noisy but it is a pub! Staff very pleasant, welcoming and helpful. Breakfast okay.
Stayed 2 nights in Aug 2018

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok place
Lovely pub / hotel, comfy large room, Bar area good, unfortunately when I went for dinner was told kitchen was closed Wednesday nights. Wifi was slow
Stayed 1 night in Aug 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Richmond overnight for the theatre.
Good traditional pub and hotel, used by visitors and locals. Good-sized room, all clean and comfortable.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely weekend stay with our family. Made to feel very welcome. And we won the weekly pub quiz!
Stayed 3 nights in Apr 2018