We booked the King suite at this hotel and I was not disappointed. Upon arrival we were greeted by the front desk staff. She was personable and made check-in a breeze. Once we got up to our room we were pleasantly surprised. The décor was modern and nice and the room was very clean. The room came with a balcony, fridge, microwave and anything you would need in a hotel room including tons of sockets for plugging up all your devices. The only problem we had was the sheets for the sofa bed were not provided so I had to call housekeeping about 3 tines before they picked up. They bought the sheets up right away! Other than that I could not be more pleased with the staff (incredibly friendly), service, and excellent location of this hotel. If we are in town again I will definitely stay here again!
Traveller from Virginia Beach, VA
Situated in Glen Allen, this hotel is within 3 mi (5 km) of The Crossings Golf Club, James River Cellars Winery, and Virginia …More
Well appointed and comfortable. The staff that greeted me at 11pm after a long day of driving were particularly unfriendly. No hello or good evening. I was surprised as that's not he level of service I've received in the past at comparable hotels. If not for the poor service, I'd say this was a fantastic place to stay
Traveller from nj
Situated in Chester, this hotel is 2.4 mi (3.9 km) from Point of Rocks Park and within 6 mi (10 km) of Parker's Battery Park …More
I went to the hotel for the day because we we're things around the house. It was a short stay, the staff was casually friendly. It wasn't an experience that really stuck out in my mind. They had nice soft pillows, but it was nothing special.
Traveller from Richmond, VA
Situated in the business district, this hotel is 1.5 mi (2.5 km) from Children's Museum of Richmond and 2.6 mi (4.2 km) from …More
This was my first time staying here. When staying at a new hotel, I have small, practical concerns such as how easy it is to locate, ease of parking, ease of checking in and getting to the room, etc. My experience with this hotel was excellent. It's very easy to locate, as it is right next to the convention center. There is a giant parking garage right next to the hotel, which is attached via covered bridge, and parking is very easy (plenty of spaces), so all you have to do is park by the covered bridge and walk into the hotel. Checking in was very easy, and the hotel room had powerful air conditioning, which felt very good. Another concern I have with hotels is the water pressure of the sinks/showerheads, as many hotels are switching to weaker water pressure that amounts to a trickle. But there were no issues with this hotel. The showerhead is adjustable, so you can get lighter water pressure if you want, or turn it up to be more powerful. Getting warm/hot water from the sink/shower is also easy. The toilet flushes powerfully for a gravity toilet. There is a fridge in the room. One thing that was unusual however, was that the TV was already on when I first arrived in the room. At first I thought I walked into a double-booked room. But the room was not double-booked and the TV appeared to be on intentionally, at the main menu screen. There is no printed channel guide. You have to use the TV's menus. The bed was very comfortable. Free internet in lobby, but slow.
Located in the heart of Richmond, this hotel is steps from Richmond Coliseum and Greater Richmond Convention Center. Virginia …More
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