The hotel village is nice and very appropriate for families with kids and also adults only. The staff is really kind and amazing in their availability and their kindness. Always smiling. The hotel should only organize better on some items as:
1) drinking water to serve during restaurant services. It was quite hard and long to get water served to drink. The servers were nice but the system in a so hot environment is not fast enough to take away thirsty from clients. They should maybe serve the water in big bottles to leave multiple bottles to the tables as it is not nice to always be thirsty and continue to need to wait ti get more cups of waters served one by one
2) the mattress in the rooms really need to be updated as the one now in all rooms are really very uncomfortable as when you sleep you feel in your back or in your sides all the springs that are very often painful to sleep if you are used to new modern generation mattress.
3) the €2 extra in the morning in all inclusive hotel to get a press orange juice is quite annoying, not for the €2, but the way you have to carry the money with you or wait each time 5-6 minutes to sign to debit a room.
Maybe it may be easier to charge €20 more per week per person and/or sell vouchers to get the juices would be nice. Anyway, not perfect the fact that an all inclusive hotel charge you extra for a juice. Better to increase the weekly rate.
4) missing a/c in a lot of common areas.
But said that the staff was really kind