Ratings based on 1,689 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Great hotel for a single occupant...

Posted 28-May-2017
Pluses: very close to downtown party and shopping scene. Decent breakfast included. Very nice staff. Minuses: the loud drunks that will keep you up every night, poor room design that heavily favors aesthetics over functionality, Glass wall that partitions the bathroom from the rest of the room... Overall, I wouldn't even consider staying here again simply because it failed at its core mission, providing a comfortable room to sleep in.
5 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

Location is great

Posted 16-May-2017
Location is fantastic. It is walking to most things in Reykjavik. Staff was extremely friendly and helpful. Breakfast was great! It included waffles, eggs, sausage, bacon and much more. Water pressure was very good. Only cons are the shower was very tight and on the weekends at night it is loud due to a nearby bar/nightclub. Overall was great and would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-May-2017
Great hotel and professional staff right in the heart of the city.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-May-2017
good location, helpful staff. very clean hotel. Breakfasts were good with plenty of choice.
3 out of 5
Recommended
for Everyone
by A verified traveller

you were charge to use the hot tub or spa so we di

Posted 02-May-2017
Pros: the breakfast was great
Cons: don't charge for the hot tub or spa
Location: great location
the room could of use more lighting, we were staying on the ground floor. and put real doors on you bathrooms, people still like the quiet time or privates.
3 out of 5
Recommended
for Everyone
by A verified traveller from UK

Perfect location, but rooms on the small side.

Posted 24-Apr-2017
Great location, centrally located, but rooms a touch on the small side.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lambertville, NJ

Great hotel in perfect location

Posted 21-Apr-2017
Pros: modern, so close to shops, restaurants, the harbor etc.
Cons: Where our room was situated the music from the club nearby could at times be heard late at night.
Wonderful experience. Andrea at the front desk was beyond helpful, giving us tips on sightseeing, helping make dinner reservations and responding immediately to any needs we had. Everyone at the hotel was so pleasant, our room was clean and modern and you could not beat the location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sheffield

central location

Posted 20-Apr-2017
Pros: helpful, friendly staff
Cons: triple glazing!
Location: great central location near shops, bars and restaurants. Close to harpa and short walk to cathedral.
Good location for restaurants, shops and walking to various points of interest. Spa looked great but was a hot pool rather than "Jacuzzi", it had a steam room but would have been nice to have a sauna also. Disappointed that we had to pay extra for Spa even as guests of the hotel. Modern trendy bedrooms and reception area. Good breakfast. Staff were very friendly, spoke good English and were very helpful. only negative really was that on 3 nights heard the boom of the B5 night club until the early morning -ear plugs helped but as we were so tired after our trips managed to sleep ok.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Friendly hotel, great location

Posted 19-Apr-2017
I stayed here for a few days in April and used it as a base to explore Reykjavik and take a few tours. The hotel is in a perfect location for all sights and there is a great choice of bars, restaurants, etc close by. The staff are very friendly and helpful and the room I had was spacious and lovely. Breakfast was very good as well I would definitely stay here again next time I am lucky enough to visit this beautiful country.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great staff but facilities in the room were broken

Posted 18-Apr-2017
Pros: Location and staff.
Cons: General condition of the rooms. Plus breakfast could be better.
Location: Very close to all the good restaurants, bars and sites.
The staff were knowledgeable and very helpful. Sadly, the rooms needed a bit of sprucing up. Little things like bath plugs not working, toilet flush broken and tv not working properly let down the overall experience.