Ratings based on 1,825 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from england

Perfect location

Posted 18-Feb-2018
A great location right in the heart of Reykjavík near to shops and restaurants. The hotel is modern, clean with accommodating staff whom are happy to assist you to arrange trips etc. The rooms are nice a little on the small side but they are clean and comfortable and fitted all our requirements. Just wish you didn’t have to pay extra to visit the spa which would be nice to be included in the price. Overall a lovely hotel to stay and we would recommend to friends and family and if we ever return to Reykjavík we would stay at this hotel in the future.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2018
The location was good close to shops and restaurants
5 out of 5
Recommended
for Everyone
by A verified traveller from youngstown Ohio

wonderful hotel

Posted 17-Feb-2018
Pros: Everything
Arriving late and snow soaked the staff took care of our equally wet luggage and served fresh hot chocolate to us during check in. The room was well appointed with flair and spotless. Beds were super comfy. Bathroom was large and had wonderful amenities with a large walk in shower with a double head. Very close to bus stops, shopping, the harbour and many restaurants and pubs. I will stay here next time I am in town.
4 out of 5
Recommended
for Everyone
by A verified traveller from lincolnshire

Excellent hotel in a very good location

Posted 17-Feb-2018
Pros: Style but was comfortable as well
Cons: Somewhere in the room needed to hang wet outer clothing
Location: 5 minutes walk from the harbor Shops and restaurants all near by
Enjoyed every moment of my stay in Iceland Luckily we saw the Northern Lights It’s expensive, but we knew that before we travelled
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 16-Feb-2018
Pros: Location and helpfulness of staff
Cons: Hot breakfast items kept hot!
Location: Close to bus stop for easy pick ups. Restaurants literally on the doorstep and tourists information centre just a few minutes walk
Well located for exploring city. Very helpful and friendly staff only downside was that hot breakfast items were barely warm. Wouldn’t hesitate to come back again though due to location
5 out of 5
Recommended
for Everyone
by A verified traveller from hampshire, uk

Brilliantly placed in the centre of town

Posted 12-Feb-2018
The reception staff were outstanding. When flights were cancelled due to weather they couldn't have been more helpful in phoning the airline and trying to find emergency accommodation. They were great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Feb-2018
Rooms nice but on small side. Hotel staff very good, very helpful. Breakfast superb. Location perfect
5 out of 5
Recommended
for Everyone
by A verified traveller

Dissapointing due to weather conditions

Posted 06-Feb-2018
Very expensive, hotel very good, quality very good . Nice people. Weather unpredictable,
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Nice hotel centrally locsted

Posted 05-Feb-2018
Good hotel and lovely staff. Only thing to mention was that on the side of the hotel we stayed could her music from the pub/club across the street as the base was loud. But apart from this everything was good. The breakfast had a wide selection and tasty and really centrally located.
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Close to all restaurants and shops

Posted 04-Feb-2018
Good central hotel but room needs a lot more lights and power points. Good breakfast but had to have it in the semi dark as they had a problem with the electrics (worrying).