Ratings based on 1,635 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Central.

Posted 20-Jan-2017
Lovely hotel, friendly staff that will do almost anything to help. Well decorated with an individual style, nice and clean, well kept rooms with everything you need. Great stay, will be back.
5out of 5
Recommended
for Couples
by A verified traveller from North Ireland.

Central by name and by nature. Ideal!

Posted 18-Jan-2017
Pros: Intimate,broody feel. Ideal for a romantic recluse!
Cons: Quite a small hotel,but nothing can be done about this.
Location: Bars,shops and restaurants nearby.
Very pleased with hotel choice. Quite small but very chic. Clean and comfortable. Staff very friendly which always helps. Smack bang in the middle of the city area with access to many bars and restaurants. Would definately stay again.
5out of 5
Recommended
for Everyone
by A verified traveller from wales

Very enjoyable stay!!!!

Posted 16-Jan-2017
Pros: Everything
Cons: Drainage as occasionally there was a strong smell.
Location: Reykjavik was lovely and we had plenty of restaurants and shops to walk to from the hotel as it is right in the centre.
We loved the hotel, it was clean and tidy and the staff were very friendly and helpful. The breakfast was lovely and we wished we didn't have to leave!!!
5out of 5
Recommended
for Everyone
by A verified traveller from UK

Look no further!

Posted 15-Jan-2017
Pros: Central location. Excellent, swift service. Spotless. Friendly, helpful staff. Great breakfast included.
This is what a hotel should give its' customers. Confidence, comfort, cleanliness.
5out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island, USA

Perfect Location

Posted 14-Jan-2017
Pros: Location, bath tub, decor
Cons: This was the only hotel that did not have a bathrobe. Staff would not let me take a coffee from the lobby restaurant back up to my room.
Location: Lots or restaurants, shop, museums in walking distance right down the street. Great central location.
The hotel is in the perfect location to walk down Laugavegur and all the shops and restaurants in the area. Tours will pick you up and drop you off right at the door.
5out of 5
Recommended
for Everyone
by A verified traveller from Hampshire, UK

Well located hotel in the centre

Posted 14-Jan-2017
Pros: We had a top floor room overlooking the harbour, very light and comfortable.
Ideal for walking round the centre of the town. Very friendly and helpful staff. The hotel restaurant served good food but like the rest of Iceland very expensive.
5out of 5
Recommended
for Everyone
by A verified traveller from Perth W

The hotel was fantastic. Very modern and stylish.

Posted 14-Jan-2017
Pros: Decor, personal touch , service EVERYTHING.
Cons: Not a thing
Location: Right in the heart of the city , short stroll to shopping and eaterys.
From walking in the door to have hot chocolate waiting. To leaving, after the staff had arranged continental breakfast for us , in the foyer at 3 in the morning , for our return flight pick up. The whole experience was fantastic. For once the service level matched the hotel . Would stay there again without hesitation.
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing hotel just off the Main Strip

Posted 13-Jan-2017
Hotel staff were so helpful with our independently booked excursions, more than happy to make endless phone calls chasing/checking pick up times, arranging airport transfers and all in all lovely friendly people!! Would definitely stay again!!
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2017
The hotel was beautiful, breakfast everyday was a plus!! The staff is amazing. The room was very small, but hey... your only sleeping and showering in there and then off to the next adventure!!!
5out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island

Great Hotel and Location

Posted 02-Jan-2017
Right in the heart of the city, close to restaurants etc. Staff very helpful. Breakfast was excellent. Would stay there again without question.