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We moved from the very nice, modern Sheraton to the nearby, much-less-expensive Plaza, and we were super impressed. The room was a little smaller, but still plenty big. The older style of the hotel gave it a charm that a new hotel can't provide, without sacrificing any comfort.
We appreciated the friendly front desk staff, especially the gentleman who spoke clear English. (we missed him on his days off). Unfortunately, we were sent to the wrong airport by another staff member for our outbound and had to pay quite a penalty for missing the correct flight.
The hotel organized a Shuttle to pick us up at the airport. Thank goodness as the line ups for Taxi's or Shuttles were long.The doorman and front desk welcomed us and were a help each and every day. They were an excellent source of information. Our room was very nice , quiet and clean. The restaurant ...
Please get rid of that awful smell. It is overpowering and not good. The staff ignores you until it is your turn. The concierge does not speak English.
What an experience. Excellent hotel staff very big room and all the amenities are first class. Will definitely stay here again. Thank you
The hotel is positioned on a fairly quiet street. The staff were very welcoming, the reception staff spoke good English so there were no communication problems. The lobby was clean and modern but the elevators, while being very modern, were very small. The limit of 4 people could not be exceeded ...
What I loved most about CasaCalma was the many lovely front desk staff people!!! They're young, professional, enthusiastic, congenial, bilingual, sharp, and spirited. The hotel is small, intimate, charming, modern, green, clean, and well-appointed. The decor is delightfully impressive. The bedding ...
Great hotel ! Great staff I arrive early and they prepare the room hours before the check in . very friendly And profesionals
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