very busy reception desk with only one person staffing it when we checked in. Receptionist was constantly interrupted with phone calls, handing out golf clubs for mini-golf, etc. Returned later on, and asked questions about places to eat, buses to nearby attractions, and staff were generally unknowledgeable.
We checked into the hotel at 3:15 pm expecting to get lunch (common in Spain). Got to the dining room at 3:30, and it was closed. There is no snack bar ( or bar) where one can get something to eat. Had to leave hotel to find something.
VERY noisy. The hotel, from lobby to pool area, was crawling with children, and the poolside activites and music definitely catered to children. If you like music, ala, "The Hookey Pokey" blasting from loudspeakers until MIDNIGHT, then you'll be happy here. We had a bacony overlooking the pool and sea, but sitting out was not always as pleasant as it should have been. The facility is very nice, easy to walk to the beach, but service was lacking.