Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Fairytale-like setting with loads of charm

Posted 12-Aug-2016
Pros: Everything.
Location: Good location at the end of the Avenue of Champagne. About .8 mile walk to the center of town but good for walking off champagne and good food!
We were here for two nights, exploring the Champagne houses of Epernay. The property itself is lovely, with picturesque gardens, spacious rooms and beautiful public areas. All of the staff were attentive, helpful, gracious and very knowledgeable about the area. Our French is poor, but their English was excellent.
5out of 5
by A verified traveller from London

Excellent choice

Posted 08-Jun-2016
Fantastic hotel, close to the centre of Epernay. Beautiful building, with a lovely well-kept room. Very clean. Staff were exceptionally friendly with good recommendations. Would certainly stay again.
5out of 5
by Cindy from Wilson NC

Great place to stay in Epernay.

Posted 30-Apr-2016 on Hotels
Room and stay were great. The location was very convenient to walk to town and visit the nearby champagne houses.
3out of 5
by A verified traveller

Lovely but no easy walk to restaurants

Posted 18-Apr-2016
We assumed Epernay was a smallish town with easy access to restaurants, since the hotel does not have one. True, but be aware that the nearest restaurant was a fifteen minute walk away. Although the Villa Eugene is on the edge of town it is on a busy road, so the option to open the windows at night was limited and unfortunately the rooms had to be either all air conditioned or all heated and we are at an on/off weather time of year...so our only option was to have them cut off the heat to our room which also cut off the air supply! Finally, after working for a day the internet failed on our floor. However the staff was as helpful as humanly possible and overall our stay was pleasant.
5out of 5
by Kristina from Göteborg

Posted 21-Mar-2016 on Hotels
Charmigt hotell, med härliga rum och utmärkt service. Fantastisk frukost buffe.
5out of 5
by Michael from Providence

Lovely stay in Champagne

Posted 12-Jan-2016 on Hotels
Service was exemplary.
5out of 5
by A verified traveller

Nice Hotel in Champagne Region

Posted 04-Jan-2016
Pros: Excellent staff, homey atmosphere.
Cons: I would have to say the parking was a little cramped, but I do not believe there is much to be done to alleviate the issue.
We arrived to a wonderfully appointed room with a courtyard on the second floor. The bathroom was spacious and we were next to the breakfast area in the mornings. The view was amazing and accessing downtown to shop and experience the local eateries was simple. The concierge also alerted us to the restaurants we would have available as we were there during the end of the year when many businesses close down for a vacation.
5out of 5
by Jennifer from London, UK

Great stay in Epernay

Posted 16-Dec-2015 on Hotels
Lovely hotel in a great location. Easy to find and plenty of secure parking. Hotel staff were excellent, very friendly and helpful with all aspects of our stay. In our room the Wifi and Cable connection were a bit intermittent, but that didn't affect our stay as we were certainly not there to be watching TV etc!
5out of 5
by Aparna


Posted 11-Nov-2015 on Hotels
Beautiful hotel on Ave de Champagne. Perfect location for the major champagne houses. The rooms are beautiful and the showers are awesome with complimentary perfume that was a great touch.
5out of 5
by A verified traveller

Home sweet home...that is what it was!

Posted 21-Oct-2015
Pros: The villa is well maintained with an adequate decoration.
Location: I would recommend the amazing patisserie Vincent Dallet in the heart of Epernay. The brasserie 'la banque' has a huge selection of champagne.
I will keep it short. I stayed at the villa for 2 nights and I had an amazing time. -The staff was very caring and even asking me if I had slept well -They kindly booked some taxis when I needed it (at no extra cost) -I stayed in one of the large suite (room 22) which was stunning and quiet -The mattress and pillows were very comfortable -The room is fitted with an ipod speaker dock which was great to allow playing my favorite music -The temperature in the villa (room and main facilities) was surprisingly well managed considering this is not a new building -The villa is in the same street of all the well known producers of champagne (Moet, Mercier, etc...), very closed (about 10-15mns walk) from them and from the heart of the city.