Ratings based on 68 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Lovely but no easy walk to restaurants

Posted 18-Apr-2016
We assumed Epernay was a smallish town with easy access to restaurants, since the hotel does not have one. True, but be aware that the nearest restaurant was a fifteen minute walk away. Although the Villa Eugene is on the edge of town it is on a busy road, so the option to open the windows at night was limited and unfortunately the rooms had to be either all air conditioned or all heated and we are at an on/off weather time of year...so our only option was to have them cut off the heat to our room which also cut off the air supply! Finally, after working for a day the internet failed on our floor. However the staff was as helpful as humanly possible and overall our stay was pleasant.
5out of 5
by Michael from Providence

Lovely stay in Champagne

Posted 12-Jan-2016 on Hotels
Service was exemplary.
5out of 5
by A verified traveller

Nice Hotel in Champagne Region

Posted 04-Jan-2016
Pros: Excellent staff, homey atmosphere.
Cons: I would have to say the parking was a little cramped, but I do not believe there is much to be done to alleviate the issue.
We arrived to a wonderfully appointed room with a courtyard on the second floor. The bathroom was spacious and we were next to the breakfast area in the mornings. The view was amazing and accessing downtown to shop and experience the local eateries was simple. The concierge also alerted us to the restaurants we would have available as we were there during the end of the year when many businesses close down for a vacation.
5out of 5
by Jennifer from London, UK

Great stay in Epernay

Posted 16-Dec-2015 on Hotels
Lovely hotel in a great location. Easy to find and plenty of secure parking. Hotel staff were excellent, very friendly and helpful with all aspects of our stay. In our room the Wifi and Cable connection were a bit intermittent, but that didn't affect our stay as we were certainly not there to be watching TV etc!
5out of 5
by Aparna

Wonderful

Posted 11-Nov-2015 on Hotels
Beautiful hotel on Ave de Champagne. Perfect location for the major champagne houses. The rooms are beautiful and the showers are awesome with complimentary perfume that was a great touch.
5out of 5
by A verified traveller

Home sweet home...that is what it was!

Posted 21-Oct-2015
Pros: The villa is well maintained with an adequate decoration.
Location: I would recommend the amazing patisserie Vincent Dallet in the heart of Epernay. The brasserie 'la banque' has a huge selection of champagne.
I will keep it short. I stayed at the villa for 2 nights and I had an amazing time. -The staff was very caring and even asking me if I had slept well -They kindly booked some taxis when I needed it (at no extra cost) -I stayed in one of the large suite (room 22) which was stunning and quiet -The mattress and pillows were very comfortable -The room is fitted with an ipod speaker dock which was great to allow playing my favorite music -The temperature in the villa (room and main facilities) was surprisingly well managed considering this is not a new building -The villa is in the same street of all the well known producers of champagne (Moet, Mercier, etc...), very closed (about 10-15mns walk) from them and from the heart of the city.
5out of 5
by A verified traveller

Fantastic hotel

Posted 26-Sep-2015 on Hotels
Amazing hotel and staff were wonderful. We would definitely recommend to all our friends.
5out of 5
by A verified traveller from Stockholm

Lyxigt hotell i Champagneområdet

Posted 23-Sep-2015
Mycket fint hotell med endast 15 rum. Vi kom sent på natten pga försenat flyg men det var inget problem. Snäll och proffsig nattpersonal såg till att vi kom in på vårt rum utan problem. Dagen efter beställde vi frukost på rummet som var väldigt bra! Rummen var också mycket fina och personligt inredda med utsikt över alla vinrankor runt om i området.
5out of 5
by Lea from Melbourne, Australia

Love this place, will definately return

Posted 15-Sep-2015 on Hotels
This Villa is AMAZING!! Staff were extremely helpful and so lovely. They have given suggestions on best places to visit and restaurant to eat at. Comfortable bed, large room, beautiful gardens, great location in Epernay, walking distance to town and Champagne houses along Avenue De Champagne. We got engaged whilst staying at the Villa and the staff were so happy for us and gave us a glass of Champagne on the house to celebrate. I would definitely go back to stay on return to Epernay.
4out of 5
by Derek from Amersham, Bucks

Great start to our holiday

Posted 30-Aug-2015 on Hotels
Great stay in Hotel Eugene. Staff were Superb. Couldn't do enough for us. We stayed in a standard room which was pretty spacious and had a huge bathroom. Breakfast was good, although not amazing. Pool area is lovely and the small bar is perfect for a nigh cap. The hotel is a pleasant 15 minutes walk to the centre of epernay and along the way you pass all the lovely champagne houses so you hardly feel the time pass! Would stay again if in the area.