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Reviews of Ibis Chalons En Champagne

3 out of 5
Ibis Chalons En Champagne
Complexe Agricole, Rooute de Suippes D 977, Chalons-en-Champagne, Marne

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 255 reviews" "
Rating 8 - Good. 118 out of 255 reviews" "
Rating 6 - Okay. 43 out of 255 reviews" "
Rating 4 - Poor. 20 out of 255 reviews" "
Rating 2 - Terrible. 6 out of 255 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Excellent on a budget
Excellent for a budget hotel. Clean, adequate size rooms. Friendly helpful staff. Even served good Pizza on a Sunday night. Plus easy to find and easy car parking.
Stayed 1 night in Jan 2024

10/10 Excellent

Rasheed

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Clean room
Stayed 2 nights in Sep 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great example of nice reasonable hotel with good food
Stayed 1 night in Aug 2023

8/10 Good

Mike

Stayed 1 night in Aug 2023

10/10 Excellent

H

Stayed 1 night in Aug 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Stayed 1 night in Jul 2022
Response from La team Ibis Châlons-en-Champagne on 5 Aug 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Good for an overnight stay, great staff
Overnight stay en-route back to Eurotunnel after a 2 week trip. Arrived late after a long drive from Northern Italy. On arrival we were greeted by Aurelien, who did a great job to make us feel welcome, and helped us find a couple more pillows. Had a comfortable night's sleep in a well airconditioned room. Unfortunately no time for breakfast, else we would have as it looked good. Overall the hotel is a bit in need of updating, but for us it was a welcome oasis on the long road.
Stayed 1 night in Jul 2022
Response from La team Ibis Châlons-en-Champagne on 18 Jul 2022
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon ! Best regards.

10/10 Excellent

ELAINE

Stayed 1 night in Jul 2022
Response from La team Ibis Châlons-en-Champagne on 18 Jul 2022
Chère Cliente, cher Client, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt ! Cordialement.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/10 Poor

Rosalind

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

SEBASTIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for business trip!
Located just outside the city in a calm business area. Suggested for a stop during a longer trip or you work in the area; Clean, comfortable bed and friendly staff. The room is ok for max 2 or 3 days stay. Parking ok Good breakfast!
Stayed 1 night in Nov 2021
Response from PF on 27 Nov 2021
Thanks a lot for your kindness about our team Yours faithfully Pierre

8/10 Good

Martina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Simple place to stay
Simple place to stay while passing through
Stayed 1 night in Oct 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
On balance a good stay
Male receptionist on arrival not welcoming. Just said room that way! Room fine, location good for one night stay on travels. Challon has plenty of alternative food options if the hotel offerings do not inspire. Breakfast staff and morning receptionist were welcoming and efficient. Breakfast was a good experience with adequate buffet.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Faustine on 7 Aug 2019
Bonjour, Nous vous remercions pour votre notation. Cordialement

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room great shower room, Breakfast good choice great coffee
Stayed 1 night in Jul 2019
Response from Faustine on 5 Aug 2019
Hello We thank you for your comment and we hope to see you again if you return in Chalons en Champagne Best regards

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Really nice hotel, quiet position out of town. Only two floors but no lift. Breakfast good, staff great and aircon wonderful.
Stayed 1 night in Jun 2019
Response from Faustine on 5 Aug 2019
Hello WE thank you for your great comment following your stay in our ibis hotel of Chalons en Champagne. We hope to see you again. Best regards

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay at Ibis Châlons en Champagne
The hotel is situated in a great location on the outskirts of Châlons en Champagne. The room was clean, cosy and well designed with an en-suite shower room. The hotel is recently refurbished so feels modern and well looked after. It’s easy to access the main tourist sights from the hotel as well as lots of eateries, restaurants, bars in town and famous Champagne Houses. It’s a pet friendly hotel too which is fabulous when traveling with your doggy family members. A quiet location away from the busier town centre with quick access to the motorway. Breakfast is good with a typical continental themed buffet that has plenty to set you up for the day. Overall, a very good location for us to rest for the night and break up a long car journey.
Stayed 1 night in May 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight stop
The hotel is a few klm from A4 and easy to find . It was near the forest and across from an industrial park of mainly offices. Not ideal for anyone who finds stairs difficult as there were 8 steps up to the rooms. The staff were very friendly and offered to open the fire exit which led to the rooms with no stairs to go up but this was further from the parking. We didn’t have breakfast as wanted an early start . It was clean and new and just what was needed for an overnight stay
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Acceptable if you got nothing better around.
Restaurant staff was not the best. No busy but very slow and keep forgetting all the standard like just replace cutlery between one course and other. Drink asked several time, ask for small arrived big one after 2/3 time was asked. Not all staff of course but a couples were not really bother on the time I satyed there. Nothing major but it could be better come on.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic hotel, no in-room coffee maker, room small (enough as a single, but would not take as a room for two people).
Stayed 1 night in Dec 2018

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far out of town but good service - dinner and breakfast were good
Stayed 1 night in Aug 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value clean hotel close to motorway
Overnight stop on route home from south of France
Stayed 1 night in Jul 2018

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stop off
Absolutely lovely little place outside the main city. Was perfect for our needs, and the food was also outstanding from the in house restaurant. Cannot fault these guys, thank you!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall OK
Good wifi, clean room. Breakfast ok although not much choice. A bit noisy but overall OK.
Stayed 1 night in Jun 2018

10/10 Excellent

Martin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than usual for an IBIS
Staff first class, rooms clean and largish. Great bar and restaurant and good wine. Only drawback was no lift, but stairs gentle. Would go again.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Jacob

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2017

4/10 Poor

Karen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel was fine and just what we wanted as we were traveling. The staff all very helpful and spoke good English. Unfortunately when I was checking out the manager told me a payment had not been taken. I reluctantly paid again. I have now contacted the hotel and am still waiting to be refunded my money.
Stayed 1 night in Aug 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night business trip
One night business trip. Easy to find and park, but a few km outside of Chalons-en-Champagne. Easy check-in and a welcoming bar and small restaurant. (Had a great burger!). The room was fine, good bed and shower, and good wifi. Will stay again.
Stayed 1 night in Jul 2017

6/10 Okay

Wolfie, North of England

Disliked: Cleanliness
Not quite up to expectations.
One of the poor relations of the Ibis group, stuck in an odd corner of a large Agricultural centre, staffed by very young girls, although they were pretty efficient at the booking and helpful too. The rooms weren't dirty but not spotless either, just looked and felt slightly unkempt.
Stayed 1 night in May 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds!
Great for an overnight stay en route to Calais.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Norbert

Disliked: Property conditions & facilities, room comfort

8/10 Good

louis, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good French hotel
Very clean and well presented. Comfortable bed and good bathroom facilities. We enjoyed our evening meal in the small restaurant after crossing France from the west coast. Afterwards an evening stroll around the wooded grounds of the agricultural college provided a welcome relaxation to end our evening. An excellent buffet breakfast in the morning to help us on our way to the Franco-German frontier.

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
A good stop over en route to the south. I enjoy my breakfasts here. The parking is very convenient and the location is quiet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff clean room no problems would stay here again or any ibis

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop over hotel
This is the second time we've stayed here on our return journey from the south. Convenient for time and distance both from the south and to the tunnel. The first time we stayed we hadn't been able to ascertain whether there was a restaurant as the web site didn't specify. There was, however this time having expected the restaurant there were only snacks available which was a pity as we'd been relying on this! Snacks were OK but a full meal would have been better. Breakfast very good and plentiful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop off for trip to south of France
We stopped over at the hotel for 1 night on our way to the south of France, the rooms were very comfortable, the staff great and we had a lovely meal in the hotel restaurant. This was our first trip with the family pet which was also made very welcome at the hotel. There's plenty of countryside around the hotel for the obligatory dog walk :) We will certainly stop here again on future trips.

8/10 Good

Thomas, Vasteras

Liked: Cleanliness, staff & service, room comfort
Good value for the money
Good hotel for a stop in Champagne passing through. A bit outside city but close to the motorway. Service and room with a comfortable bed. We came late and took a dinner and it was good as well.

8/10 Good

Nicola, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern hotel on outskirts of town
We stayed one night travelling from England to Italy. This was a good hotel for our purposes, close to motorway, a little bit tricky to find at the last hurdle, on the edge of an industrial/retail park and difficult to see the signs at night (tip: turn left before going on the park). The staff were pleasant, we arrived after 10pm but were still able to have food and a drink from a bar menu. Our room was clean, a bit smaller than expected, but nice bathroom, comfy bed, good breakfast, quick checkout. We thought it might be noisy when we saw the industrial estate but it wasn't

10/10 Excellent

Jane, Halesowen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a stop over and a good night's sleep
I find the location of the hotel great for breaking my journey between the Midlands and Provence. The room is minimal but very clean and the bed is so comfortable, great for a good night’s sleep. The restaurant and bar area is modern and smart. The members of staff are lovely and so helpful making you very welcome. It is on the outskirts of a business park so other bars and restaurants are a short car journey away but the location suits me because it is quiet and tranquil with a large car park where I feel comfortable and safe to leave my car loaded with my belongings. I very much look forward to staying there again later in the year.

10/10 Excellent

Alun, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient overnight stop
good overnight stop - if a tad difficult to find. Disappointing with booking through H.com and they have not replied to my email.