Terrace/patio

Reviews of Hotel Campanile Reims Est - Taissy

Hotel Campanile Reims Est - Taissy
Rue Edouard Branly, Taissy, Marne

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 222 reviews" "
Rating 8 - Good. 94 out of 222 reviews" "
Rating 6 - Okay. 56 out of 222 reviews" "
Rating 4 - Poor. 18 out of 222 reviews" "
Rating 2 - Terrible. 14 out of 222 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Mr G

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay for 1 night stay
It was a bit further from reims than expected and in need of a refurb.
Stayed 3 nights in Oct 2023

4/10 Poor

Carole

Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel Campanile stay
The receptionist was good and helpful, unlike the man taking the order's in the restaurant, who wasn't very helpful at all, in fact he was ignorant and rude. The evening food and breakfast was very basic to say the least. The rooms were like many motels. The rooms were very tired.
Stayed 1 night in Sep 2023

4/10 Poor

CR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exhausted.
Very tatty. The whole complex is exhausted!
Stayed 1 night in Aug 2023

6/10 Okay

Amex

Business traveller
Liked: Room comfort
Disliked: Staff & service
Faulty towers
Charged at counter when already paid via Hotels.com. I pointed this out to the night staff and was told to contact Hotels.com cancel and get my money back via them. Asked for a beer and was told cash only as the hotel does not own the bar......Roll on, what a load of tosh! Stayed in a lot of Campanile hotels, mixed with the attitude not to help and the cash only at bar scenario. My vote is find another hotel.
Stayed 1 night in Feb 2023

4/10 Poor

Roger

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property a bit tired but rooms clean and staff friendly
Stayed 1 night in Jul 2021

8/10 Good

michael p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
one night stay nice motel typical campanile , staff helpfull, d got there late ish 19.30 car park was quite full but found a space thanks to the receptionist
Stayed 1 night in Nov 2019
Response from vincent on 6 Dec 2019
Bonjour, et merci d'avoir partager votre expérience dans notre établissement Bien Cordialement Vincent Adjoint de direction

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Average by campanile stds at best : made worse by sat nav sending us round and round new road network when travelling from south on A5
Stayed 1 night in Oct 2019
Response from vincent on 6 Dec 2019
Bonjour, et merci d'avoir partager votre expérience dans notre établissement Bien Cordialement Vincent Adjoint de direction

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Not easy to find. Very basic, that is no bathrobes, etc. Room quite small for two persons.
Stayed 1 night in Sep 2019

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location, Good Value
It's a traditional, old-style Campanile, with all that means in terms of small rooms and economical prices, This one has been well modernised and is well-managed, the beds are quite comfortable, but still on the narrow side, the bathroom has a short bath and the room is quite cramped. It does have a good desk/working area, excellent wi-fi and a kettle. The hotel's best feature is its location, close to the centre of Reims as well as the Autoroutes. I have stayed here a number of times and expect to do so again - in spite of its limitations.
Stayed 2 nights in Jul 2019
Response from vincent on 6 Dec 2019
Bonjour, et merci d'avoir partager votre expérience dans notre établissement Bien Cordialement Vincent Adjoint de direction

4/10 Poor

Gary

Disliked: Cleanliness
Stayed 1 night in Jul 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Young Benjami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and strategically located
The hotel is strategically located and good for a stop over
Stayed 1 night in Dec 2018
Response from NORA on 6 Jan 2019
Dear Customer, Thank you for taking your time to share your impressions. We hope to see you again soon. Have a great day. cordially Nora

8/10 Good

Antonio

All good excellent value
Stayed 1 night in Nov 2018
Response from Nora on 29 Nov 2018
Dear, Thank you very much for your avis. Kind regards

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop on the way home
Arrived late but friendly staff helped.
Stayed 1 night in Nov 2018
Response from Nora on 22 Nov 2018
Hello sir, We thank you for taking your time to share your impressions, know that we remain at your disposal for all need during your stay. We are delighted to hear that your stay is as you wish, know that we hope to see you again very soon at Campanile. cordially Nora Quality Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

6/10 Okay

Gareth

Liked: Cleanliness
Disliked: Staff & service, room comfort
We booked as a 3 person room - the 3rd bed was basically a camp bed that took up all of the floor space due to the room being so small. We were tired when we arrived after a long journey - we asked to get drinks at the restaurant / bar but were told we could only order drinks if we were having dinner! Breakfast was OK, a decent selection of continental options. Would probably not choose to stay again.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
A comfortable night. Excellent location for onward journey.
Stayed 1 night in Jul 2018
Response from Nora on 8 Sept 2018
Hello sir, We thank you for taking the time to share your comments that are a source of improvement of our service. Know that we make a point of honor to satisfy your requests and need, we will be delighted to welcome you back to our establishment. cordially Nora

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will not book again with hotel.com they‘re pants
Our stay was wonderful but hotel .com did not tell them about our stay. We had to wait for ages for them to sort out x
Stayed 1 night in Jun 2018

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice clean hotel wifi excellent, breakfast not bad but don't serve brown bread apart from that excellent
Stayed 1 night in May 2018

8/10 Good

Simionescu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Nora on 6 Jan 2018
Cher Client, Merci de nous faire part de vos impressions sur notre hôtel, nous mettons tous en oeuvre pour vous satisfaire lors de votre escale. Je vous souhaite une excellente journée

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
does what it says on the tin
Inexpensive chain hotel conveniently close to motorway. We could not eat there 'because a party had booked' - but we were not informed of this in advance so had to look elsewhere which meant a drive into town. Breakfast seemed a bit pared down compared with two or three years ago.
Stayed 1 night in Sep 2017
Response from Audrey JEROME on 31 Oct 2017
Dear Madam, Dear Sir, We thank you for your very complete comment. Indeed, that evening the restaurant was fully booked, and it was not possible to notify all guests. Very good day. Audrey JEROME

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay
The staff were pleasant and accomodating food was wellprepared buffet breakfast all fresh. Price was ok
Stayed 1 night in Sep 2017
Response from Mélanie on 22 Sept 2017
Dear Guest, Thanks for your comment. We are glad you have spend a good night and a good time for breakfast. We hope to see you soon. Best regards

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel ideal for 1 night stop over.
Stayed 1 night in Aug 2017
Dear customer, All the staff of the Campanile Reims Est thanks you for this comment following your last stay. We are happy to see that our hotel corresponds to all your expectations. We hope to welcome you durting your next stop on Reims. Bests Regards, Jacques.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop
Ideal for an overnight journey break. Very clean and comfortable. Breakfast was a good continental spread.
Stayed 1 night in Jul 2017
Dear Elizbateh, Thank you very much for sharing with us your advice concerning the Campanile Reims Est Taissy. All the staff of the hotel feels very proud to see that you find a very clen and confortable hotel. We are happy that our buffet breakfast reach all you expectations. We hope to welcome you during your next stop on Reims. Bests regards, Jacques.

6/10 Okay

Dave, Liverpool

Cheap and cheerful
Needed somewhere to stay on a long drive home to the UK. Whereas this hotel isn't going to win any awards it was clean andc comfortable enough. Only problem was there are roadworks preventing your reaching the hotel via the easy route. We had to drive down a track to get there. Some alternative instructions would be useful .

6/10 Okay

Verified traveller

Quick overnight
Great spot for a short overnight stay.

8/10 Good

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities
It's A Campanile!
A refurbished Campanile on an industrial estate, so you know what to expect. Very small room, but well laid-out; narrow but comfortable beds, quality mattresses and bedlinen. Good buffet breakfast. Should have free, in-room wi-fi, but this one didn't - it had broken down and no one had fixed it.

6/10 Okay

Sandra, Peterborough

Liked: Cleanliness, staff & service, property conditions & facilities
As expected for the price
It was a little tricky to get to this hotel due to the road set up, however, when we got there the room was very clean and beds were comfy. The room was quite small, especially when using the 3rd pull out bed, but as it was only an overnight stop it wasn't a problem.

8/10 Good

Heathfield, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Good Choice
A fully modernised Campanile, so very comfortable (if narrow) beds and a large and effective shower, rather than a short bath. Very well situated, with easy access to the Autoroute and to the centre of Reims. Very helpful manager.

8/10 Good

Keth, Ireland

Liked: Cleanliness, staff & service, room comfort
Reception and good beds
The (man) on reception/running the restaurant was really welcoming, jokey and friendly, after a 1100k drive it was really appreciated.the food good at the restaurant and the beds very comfortable. Only negative was a stale smell in the room(damp carpets?). We would use this hotel again, it was really good after a dreadful stay at another (different chain) motorway hotel earlier in our holiday.

6/10 Okay

Les, Spain

Basic but adequate
Usual Campanile standard, basic but adequate. Used as an overnight stop from UK to Spain with dogs so suited our purpose. Coachload of visitors filled restaurant and coach took up a lot of car parking spaces.Very hard to find not helped by local road works. Please Campanile give more prominence to the Satnav coordinates.

8/10 Good

RP, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Great campanile stayed as family For 1 night in reims very nice. More information would be good in reception on reims.

6/10 Okay

Steven

Liked: Cleanliness, room comfort

10/10 Excellent

Richardw, Shropshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Friendly staff, ideal as an overnight stay going to south of France

8/10 Good

Richard, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stopover hotel
This hotel was as expected for the amount you pay. Apart from the hotel restaurant there isn't anywhere else to eat within walking distance. I would stop here again.

8/10 Good

Phil, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Campanile
Stayed for one night and was perfect for stopping off while traveling past on motorway. Did find it a bit difficult to find, could have done with a few more signs

6/10 Okay

fabre

Liked: Staff & service
Disliked: Room comfort

4/10 Poor

Andy Watson

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Service
The chap, who seemed to be the manager, was fine, could talk to us in English, had a smile on his face and made a real effort to look after us during the evening meal. The waitress however couldn't have been ruder if she had tried (started with a truculent - "no English" and got worse!). At breakfast the next morning she had made no effort to clear and re-set tables, all the food had gone and not been replenished and when we stood there expecting to be served she completely ignored us. A young guy eventually came over to us and said "Yeah?" - at that point we left and found breakfast elsewhere. With the exception of the "manager" they need to find some better staff.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Cc

Liked: Staff & service
Cheap, basic and worth the money
This is a basic and cheap hotel which is clean and well worth the money.

8/10 Good

Eliott

Liked: Cleanliness, property conditions & facilities, room comfort
Great motorway stop-over
My wife and I stayed here on our way down South from Calais. It's really convenient, just off the motorway. The room was surprisingly spacious and the bed was really comfy. The hotel restuarant seemed expensive for what it was (basically a diner with table service) and breakfast finished too early for us to use (6:30 - 9am) This seemed like a typical travelling salesman's motel. Wifi was free to use and a decent speed. Tea / coffee making facilities in the room but no fridge which would have been better. Reception clerks ranged from energetic and helpful to bored and unenthusiastic depending on who was on duty. The hotel is a good 5 mins from Reims city centre by car, but it's affordable, comfortable and well located to the motorway so we returned to stay on our way back up from the south.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Campanile
Dirty. Bad food. Terrible service. drop it from Expedia.

6/10 Okay

OVERMIND, Lima, Peru

Not impressed, but affordable
As we could not get in touch with the reception to get towels and it was freezing on the outside to walk there, we use the sheets as towels.

10/10 Excellent

Xavier

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
J’avais réservé deux jours et ma carte d’accès pour ma chambre n’avait été activé que pour le premier jour. Résultat le samedi à 23h40 heureusement que les cuisiniers et un autre membre du personnel ont pu régler mon problème. Sinon je dormais dans ma voiture.
Stayed 2 nights in Mar 2024

8/10 Good

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Propre et calme
Stayed 2 nights in Mar 2024

4/10 Poor

Fode

Business traveller
Disliked: Property conditions & facilities
Mécontent
Pas de serviette dans les douche, Lumière de pièce HS, Araignée au plafond
Stayed 1 night in Dec 2023

8/10 Good

Michel

Stayed 1 night in Dec 2023