Ratings based on 61 Verified Reviews

4.5 out of 5
73% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Wonderful

Posted 26-Oct-2017
Pros: Environment, food, cleanliness and ambiance
Cons: The temperature in the pool
Location: As long as you have a car it's near everything
Everything about this hotel is luxury. The rooms are sumptuous, with gorgeous comfort throughout. The hotel is cosy and decorated with beautiful fresh flowers everywhere you go. We didn't have breakfast, but enjoyed eating in the restaurant on our first night. Staff are fantastic. The only down was that during our stay the water in the indoor pool was really freezing cold which we never asked about, because we were out and about and didn't have time to use it again anyway.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Oct-2017 on Ebookers
New chef and menu was significant improvement on our previous visit last year Fantastic food and service
5 out of 5
by Rita

This traveller left a rating score only Posted 20-Sep-2017 on Hotels
5 out of 5
by Russell

Travellers

Posted 10-Sep-2017 on Hotels
Arrived late in day Good checkin and room was comfortable. My wife and I both had difficulty getting out of the bath as there was no rubber mat. Meal superb staff attentive. Comfortable restaurant but make sure you book in advance. Sadly our night was disturbed by some very noisy and inconsiderate neighbours who rang our room in error and talked loudly in the corridor outside our room well after midnight
4 out of 5
by Russell

Great resturant but room was disfunctional.

Posted 10-Sep-2017 on Hotels
Our room was very disfunctional and small. Bathroom would not accomidate two persons, not much room between the walls and the bed. Breakfast was great and the dinner at the resturant was excellent.
5 out of 5
by A verified traveller

Beautiful room

Posted 31-Aug-2017 on Hotels
Lovely hotel to end our honeymoon Very comfortable room and a lovely base for Epernay. Well decorated and clean. It is a short drive to Epernay though so will need to either drive or get a taxi. Breakfast was lovely and plenty of choice. I would definitely recommend it. We didn't eat in the evening so unable to comment. I would also like to highlight excellent service from the concierge, especially when we arrived and it was raining. He kindly came out to greet us with an umbrella. Hotel is on the expensive side but as a treat it is the perfect place to stay.
4 out of 5
by Mrs Kellie

This traveller left a rating score only Posted 21-Aug-2017 on Hotels
5 out of 5
by A verified traveller

Posted 14-Aug-2017 on Hotels
This was our first stay at the hotel and hopefully it will not be our last. The hotel and grounds were lovely and the staff helpful and professional. We had an excellent evening meal in the restaurant. All in all a great hotel which lived up to our expectations.
5 out of 5
by michael

This traveller left a rating score only Posted 05-Aug-2017 on Hotels
4 out of 5
by Patricia

This traveller left a rating score only Posted 26-Jun-2017 on Hotels