Double Room, Accessible | Premium bedding, desk, soundproofing, free WiFi

Reviews of B&B HOTEL Reims Centre Gare

2 out of 5
B&B HOTEL Reims Centre Gare
4 rue André Pingat, Reims, Marne

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 379 reviews" "
Rating 8 - Good. 184 out of 379 reviews" "
Rating 6 - Okay. 69 out of 379 reviews" "
Rating 4 - Poor. 18 out of 379 reviews" "
Rating 2 - Terrible. 6 out of 379 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite close to main Avenue for restaurants.
Stayed 1 night in Dec 2023
Response from La reception on 8 Dec 2023
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Good budget hotel but no parking
This is a good budget hotel, although the local area seemed a little 'rough'. There was no hotel parking, we had to find a place on the street.
Stayed 1 night in Jun 2023
Response from Hôtel B&B Reims Centre on 13 Aug 2023
Hello Kevin,It was a real pleasure to receive you. Thank you for taking the time to share your feelings with us.We are very happy that your stay went well. All your comments and suggestions are welcome to help us adapt our services to your needs.Looking forward to welcoming you again, we wish you a good day.

10/10 Excellent

Wissam

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from La reception on 13 Oct 2022
Bonjour Wissam,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation. Au plaisir de vous accueillir au B&B REIMS CENTRE GARE lors d'un prochain séjour

10/10 Excellent

randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2022

8/10 Good

Larry

Stayed 2 nights in May 2022
Response from Reception on 16 May 2022
Bonjour Larry, Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. Dans l’attente du plaisir de vous accueillir de nouveau.

8/10 Good

Anne-Claire

Stayed 2 nights in Apr 2022
Response from Reception on 16 May 2022
Bonjour Anne-Claire, Merci d'avoir partagé votre expérience. Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B Hôtel REIMS Centre Gare. Ce fut un réel plaisir de vous recevoir. Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour.

10/10 Excellent

Brian

Stayed 2 nights in Dec 2021
Response from La reception on 13 Oct 2022
Bonjour Brian,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation.Au plaisir de vous accueillir au B&B REIMS CENTRE GARE lors d'un prochain séjour

10/10 Excellent

justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Arrived early hours of the morning and receptionist let us park in the loading area at the front of the hotel. Clean comfortable stay
Stayed 1 night in Jul 2021
Response from La réception on 30 Jul 2021
Bonjour Justine, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Reims Centre Gare lors d'un prochain séjour

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
Did not process pre-payment from Orbitz, did not recognize Orbitz as a vendor, charged me a second time for hotel rooms that were pre-paid, extremely frustrating experience, spent whole holiday trying to get refund from Orbitz. Very limited English speaking staff, although the website markets it. Do not stay, not worth the hassle.
Stayed 3 nights in Jun 2019

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taking my daughter to study abroad program
It was in a great location, staff was very helpful and we enjoyed our stay
Stayed 1 night in Aug 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was outstanding during the heatwave.
Stayed 1 night in Jul 2019

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value B&B
Value B&B, breakfast was sufficent for our stay. Fridge in the room would of been great, think that is the only thing we missed. Staff were friendly. Room was clean and tidy. A short walk from the town centre.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent
Large rooms, cleanness, kind staff, fast wifi, breakfast.... All were very good for my business trip. I will book this hotel again definitely.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Bare bones room, which was expected. Did not expect all the mold in shower.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, good breakfast, location was ok.
Stayed 1 night in Jun 2019

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for visiting Reims with a car
The hotel met our expectations for a B&B hotel and hence the score. Staff were helpful with our enquiries. The hotel has car parking and was well positioned for walking into Reims.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It was quite small but suited our needs. Pillows very uncomfortable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is basic, with not even a separate bar of soap for the sink (you can use the hair/body gel from the shower, which is conveniently accessible in the small bathroom). The breakfast was pretty sparse, especially for a French hotel. BUT the room was quiet and the bed comfortable, and the location right next to the train station is very convenient--they will store your luggage for you if you arrive early on your checkin day. The rooms don't have keys, you just get an access code, which is also your Wi-Fi access code. Recommended if you are looking for a place to get a good night's sleep without worrying about luxury.
Stayed 1 night in Jun 2019

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good stay
Stayed 1 night in Jun 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Very convenient budget hotel steps away from the main train station in Reims. Very close walking distance to the main square of restaurants and shops. Small, but functional rooms. Difficult to regulate the temperature upon arrival (air conditioning takes a LONG time to cool the room), but the window does open. However, if you're room faces the street and not the train tracks, it's likely that smoke will billow in from below. The noise of the trains rumbling through was minimal. The breakfast was sufficient to get your day started.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service
The hotel is in a hreat location. 5 minutes walk to train station. Staff is friendly and helpful. The breakfast is good and served from 5-10 am. The rooms are basic with few amenities, but overall the hotel is a good value.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
No frills - Small, stuffy room with minimal facilities- including rationed toilet roll! Reasonable breakfast.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

10/10 Excellent

Azu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel conveniently located
Appears to be a fairly new hotel, and as such, everything in the room was in good condition and fully functional. Room is fairly basic and very clean. Furniture is of good quality, and the bed was very comfortable. A little more storage space would be nice, especially if one is staying more than just a couple of nights. For my 1 night, there was plenty. Bathroom is small and basic, but has a nice shower. Based on my experience, room size is typical for French hotels, meaning it’s small compared to American hotels, but the size was fine for me. Breakfast was very good with some hot selections as well - good value for the price. The small staff at the hotel were all very nice, and someone was always around that spoke English - which was good as I don’t really speak French. Very coveneniently located to the train station, although on the opposite side from the town center. However, it is a short and easy walk to get to a very nice selection of restaurants, bars, and shops.
Stayed 1 night in Mar 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service
Useful Stop off
Clean and functional, all we needed for a night's sleep.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Happy with the trip!
Stayed 1 night in Nov 2018
Response from Dominique Nestor on 28 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

10/10 Excellent

Liane, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and good beds, nice breakfast and good cost/value ratio
Stayed 1 night in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reims stopover
Overnight stopover on way back to UK. Able to get a 'limited' parking space in front of hotel. Location is walking distance to railway station and city centre
Stayed 1 night in Jul 2018

8/10 Good

Sam, Toronto

Liked: Cleanliness, room comfort
Disliked: Staff & service
Budget Hotel. Good for 1 night stay.
Expedia did not inform the hotel about our stay and we were locked out till late afternoon. Hotel Staff did not speak English and Expedia staff did not speak French. Expedia France finally resolved it. Rough day.
Stayed 2 nights in Jul 2018

8/10 Good

Robert, Bath, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location near the Cathedral
Very short stay but we would like to go back for longer. Small area for unloading car, but secure parking nearby. Staff very helpful. Room small but very well designed. Breakfast excellent.
Stayed 1 night in Jun 2018
Response from Dominique Nestor on 7 Jul 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Keith

Liked: Staff & service, property conditions & facilities, room comfort
Great value for money
We extended our stay by an extra night in Reims and had been staying in another hotel. We checked into the B&B Hotel Reims as it was beside the hotel and fantastic value. For what we paid, this hotel was great. Rooms are basic, but big and all in all pretty clean (can't really complain), staff friendly and helpful. Location is great too, to get to train station and 5min walk to heart of town. Felt safe walking to and from hotel into town, although neighbouring park I would avoid late at night.
Stayed 1 night in Jun 2018
Response from Dominique Nestor on 7 Jul 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Simple but ok
I was staying here for a single night - as I was arriving and departing by train the location was ideal for me, walking out of the back of the station made it less than five minutes to the hotel. The room I had was simple, don’t expect any frills here, but a bed, desk and shower room were all I needed (the tv was also there, but I didn’t use it so can’t comment on the choices). The breakfast was simple, but again was suitable for what I needed. There was some noise from other guests but nothing too disturbing. Also the WiFi worked well. It’s worth noting that there wasn’t a lot in the way of options for places to eat, but the town centre is only a 10 minute walk away.

8/10 Good

Mike, Sydney. Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern and good price
Basic room with all you need. Comfortable bed. Close to the centre of town, Cathedral, etc. Some train noise and vibration but this did not disturb our sleep (seemed to stop during most of the night). There is a couple of free parking spots at the front of the hotel. Overall good value for money.
Stayed 1 night in Dec 2017

6/10 Okay

Peter G

Liked: Cleanliness, staff & service, room comfort
Not a B&B
This is a Basic hotel, near the train station, which provides a clean room to sleep in, but almost No amenities. If you are aware of this, you get good value for a reasonable rate. This is Not like a typical B&B in a welcoming Home.
Stayed 1 night in Oct 2017

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Good value and convenient
The B&B Hotel in Reims is modern, comfortable, clean and very good value for money. It is only 100 metres or so from the station, so the location is excellent if you are travelling by train. There's not much in the way of appealing dining options (or anything else) in the immediate vicinity but Reims main pedestrian street is only a five minute walk away on the other side of the station. The disappointing thing about our stay was the computer system was down when we arrived and we could not be issued with our room key until it was up and running again. So we had to go and amuse ourselves in the city centre for a few hours. It didn't matter that much because we had lunch and visited a museum but I would have thought that even if the computer system goes down it should still be possible to give guests access to their rooms rather than send them packing for a few hours.
Stayed 1 night in Jun 2017

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean and the words that comes to mind are "very adequate." The experience is one of minimal contact with people which can be good. It is set up quite logically. The room was clean and "adequate." No frills here but bid was comfortable, the room clean and located next to the train station.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, basic hotel
Nice basic hotel. We had small double room. Right next to train station, and trains do slightly shake the building as they come by, but wasn't a huge deal to us. Easy walk to the city centre and cathedral. About 15 mind walk to cathedral. Parking is at the train car park up the street, about 8.5 euro per night through the hotel, 10 euro otherwise. Small grocery store nearby. Nice city, do the champagne caves!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean, if on the small side.
This hotel was perfectly located - we arrived by train, which was only a few metres from the hotel. It was easy to walk across the linear park, straight into town - restaurants, cathedral etc. Also located very near car hire facilities. The room was very clean. The room was a little on the small side, but excellent value for money.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Juniperchick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two star with 5 star service
Glad I booked this hotel after reading the reviews. Great location, right round the corner from the train station, you can walk to the centre in less than 10 minutes. Room was just the right size, if you have huge luggages. It's basic, clean, convenient - that's what you pay for. Service at the reception was fantastic. They offer a discount for visits to Pommery and Mumm, if you book through them. I didn't have the breakfast, so can't comment. If you're desperate, there's a vending machine and a microwave at reception. Parking wasn't an issue either. If you're lucky, there is space for about 3-4 cars in front of the hotel. Otherwise, there's covered parking further down the road or there's meter parking on the street. Sunday's are free to park. Would I stay there again? Yes, so I can spend more money wining and dining!

6/10 Okay

Darren

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

John, Reading, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Convenintly Located
Near to train station, so easy to find. No onsite parking, but overnight parking nearby. Helpful staff, usual B&B Hotel facilities and standard. Value for money.
View from Room

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice/clean room
Nice clean, comfy, no frills room, helpful staff. Large bed for a "double" room. Near restaurants, downtown and Mercedes. Parking is near the train station, about 2 short blocks away, 8 euro discounted rate. Breakfast buffet ok for 6.15 euros.