Reception

Reviews of Residence Laudine

Residence Laudine
7, rue de la Procession, Reims, Marne

Reviews

8.2

Very good

Rating 10 - Excellent. 80 out of 286 reviews" "
Rating 8 - Good. 159 out of 286 reviews" "
Rating 6 - Okay. 35 out of 286 reviews" "
Rating 4 - Poor. 6 out of 286 reviews" "
Rating 2 - Terrible. 6 out of 286 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Hotel Was clean but unreachable. No one there to let us in
Stayed 1 night in Aug 2019
Response from La réception on 12 Aug 2019
Hello, we thank you for sharing your dissatisfaction in order to improve us. What exactly happened?

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent for exploring the champagne region. POMMERY is almost next door
Stayed 4 nights in Jul 2019
Response from La réception on 12 Aug 2019
Thanks a lot for your kind comment and see you soon to visit other cellars and monuments!

2/10 Terrible

Verified traveller

Disliked: Staff & service
You.never passed on the bookingdetailstothem so we had no where to stay, but you did take our money, which we want back.
Stayed 2 nights in Jun 2019
Response from the front desk on 17 Jun 2019
Hello, we need to know your name to give you back the money. We are sorry about this mistake Best regards The front desk

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful nights sleep. Comfy beds and quiet building.
Stayed 1 night in Mar 2019
Response from La réception on 29 Mar 2019
Thank you for this comment. we are glad that you liked it.

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Residence Laudine
This is basically a student residence rather than a hotel. Rooms include a fridge and microwave but it is quite a distance from the cemtre of town and the usual tourist attractions. Check in time after 5.30 is also quite a disadvantage.
Stayed 2 nights in Sep 2018
Response from La réception on 9 Nov 2018
Dear customer, A a matter of fact it is a student residence whose some rooms are dedicated for hostel service where you can have the breakfast. In our rooms you can find a small kitchen with all the stuff you need to cook. The distance from the center is about 10 min by car and the famous cellar of Pommery is about 2 min walking. Indeed, as we specify you in the e-mail of confirmation when you book, the reception is opened from 5.30 to 8.00 If you ask us that you arrive before or later we give all the information to get the key. Yours sincerly,

10/10 Excellent

Paul

Great basic cheap accommodation
Great basic accommodation. It looks like a student room with en suite toilet and shower. Also fridge,microwave and hob. Cheap parking at €5. Ideal for a short stay. Make sure you observe reception opening times for your arrival or make arrangements. We arrived 2 hours early and had to wait.
Stayed 1 night in Sep 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet accommodation
Was a nice place, quiet and good spot to lay your head for the night
Stayed 1 night in Jun 2018

6/10 Okay

Kelly

Disliked: Staff & service
Stayed 2 nights in May 2018
Response from La réception on 30 May 2018
Bonjour, Nous vous remercions d'avoir séjourné dans notre établissement. Nous mettons tout en oeuvre pour que votre séjour se passe au mieux. Nous espérons vous revoir bientôt et vous donner pleine satisfaction. Cordialement,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Laudine on 10 Nov 2017
Bonjour Nous vous remercions de votre commentaire positif sur notre résidence. Nous espérons vous revoir très bientôt à Reims. Bonne journée à vous. Cordialement La Réception

10/10 Excellent

Warbers, Mcbe. Lancs. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for a stop over,
Just a bit further away from the Cathedral than i would have liked. But handy for a few resturants.Good value for money.Comfortable bed, ground floor room.
Stayed 1 night in Sep 2017
Response from Front Desk on 7 Nov 2017
Thank you for your feedback! We hope to see you again if you come back!

8/10 Good

Kaos, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Reims
Good, clean, no frills low cost accommodation best suited to adults rather than families with young children
Response from Alexandre Maillot Front Desk on 20 Apr 2017
Hello, Thank you for your feedback, the gardener is planned for the next week, hope you will come back. Best regards

4/10 Poor

ken, Kingsburg CA

Disliked: Staff & service, property conditions & facilities
Dinner won't start till 7:00 pm.
Response from General Manager on 13 Oct 2016
Dear Madam, Sir, We have not dinner in our hotel. Maybe you make a mistake. Best Regards The Front Desk

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Che, Berlin

Liked: Cleanliness, property conditions & facilities, room comfort
Simple and pleasant - get what you pay for
Simple room with all you need for your stay - even two little candies. Room is more an apartment than a hotel room, which was great for us - equipped with a microwave and a kitchenette. Only Con - Inconvenient Checkin-Checkout time
Response from The Front Desk on 8 May 2016
Dear Guest, Thank you for sharing your experience in the our Residence Laudine. We are pleased to read that you have enjoyed the concept of the hotel. . We are looking forward to welcoming you for antoher stay, Best Regards,

10/10 Excellent

Leslie, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and set up perfect
Stayed here many times, fits the bill perfectly, practical and clean, will be back

6/10 Okay

E MacArthur

Liked: Cleanliness, property conditions & facilities
Best for young budget minded who are visiting Champagne tours nearby. City center too far to walk. Parking a hassle.

2/10 Terrible

Dennis, Californis, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel for Americans traveling on their own!
I would rate this hotel -5 if I could! This hotel is hard to find, Identified with the wrong number. behind locked gates with no combination provided in advance, has no parking available for check-in (street parking is almost nonexistent) and is minimally identified as Residence Laudine and not Hotel Laudine! Our GPS correctly led us to the location but we had to try it twice to believe it was close. We had to park in an illegal parking place to get out and scout the place on foot. We walked to both the back and the front of the buildings and then inquired of a passerby (who only spoke French). He pointed to a building which under closer inspection contained in a rather obtuse location the title "Residence Laudine". Walking some more led us to a locked gate with the address 8 (not7). We were able to wave down a lady in the lobby who was apparently a resident, who let us in but provided no other information (she also spoke only French). After examining the lobby for a few minutes (we believe we were there until the 5:30 check-in time) we decided to leave and try to find another place to stay. At approximately 7:00 PM we received an e-mail (in French) asking (we think) if we would be there before 8:00 PM and providing the gate code. It is our conclusion that this is an apartment residence doing hotel business on the side using extra rooms. They are definitely not run like a good hotel! Americans should avoid this hotel if at all possible!

8/10 Good

Pamela, Melbourne, Australia

Liked: Cleanliness, property conditions & facilities
Value for money
Room was very clean and while it was basic it had almost everything you needed. We knew it was primarily student accommodation. Room and bathroom were spacious and there was a sink, some cutlery and crockery and a microwave, however no kettle - (water could be boiled in microwave or saucepan.) there was a student desk and small flat screen TV but no channels in English. Would recommend, good priced budget room.

6/10 Okay

Beau, Tampa

Disliked: Staff & service, property conditions & facilities, room comfort
I was travelling to see the great champagne houses in Reims. This hotel is a 10 minute walk from Tait tender and Vranken-Pommery. No air conditioning but it was comfortable enough. The room has WiFi and a small fridge, microwave, and a free laundry facility. Extremely limited hours for the front desk so you need to be independent.

8/10 Good

Beverley, Camden

Liked: Cleanliness, property conditions & facilities, room comfort
Check the check-in times carefully!
Make sure that you read the fine print that tells you that reception is only open from 5.30pm. We arrived too early but that was our faults. Parking is not easy to find.... you have to be lucky. Also there are no restaurants nearby so if you find a car spot and drive to dinner you have to be lucky again. We decided to cook.

10/10 Excellent

Cillian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low-cost Laudine
Clean, comfortable, value for money, friendly staff. It was a budget booking and, with that in mind, we got everything we paid for. I left my laptop behind and the staff were helpful in locating and returning it to me. Happy to recommend.

10/10 Excellent

A Traveller, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Friendly service, clean room, convenient.

8/10 Good

Laurie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free laundry machines. Covered parking (extra fee). Overall a good stay. Hotel a little away from old center, but still walkable.

8/10 Good

Kenneth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel
The bed was quite comfortable, kitchenette was quite useful, massive bathroom, almost out of proportion to the rest of the room, the internet didn't work very well, we were there for 4 nights, and it only worked for 2. There is free washing machines to use which was nice. Didn't eat any of the breakfasts there so can't comment, as we had the kitchenette. Bus stop was a 5 min walk, or 25-30 min walk into town. Close to 2 champagne houses. Not sure if we would stay again as it's also uni residence.

10/10 Excellent

fran, beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
very clean and comfortable. was extremely hard to find but once there we enjoyed our stay. thank you

8/10 Good

Liza, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,tidy accommodation for cheap overnight stay
Arrived late evening. Parked car in underground car park. Went out for evening, returned, slept, breakfasted and left. Receptionist was very friendly and helpful, as were the students/guests we met during our stay. Good, basic accommodation for an overnight stopover.

10/10 Excellent

Benjamin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
We loved this hotel - although the rooms are more like small self-serviced apartments (a good thing!) The receptionists were always very friendly, and the hotel has a free gym and free laundry. The room was near-new and very clean, with a microwave, two hobs and a sink. The bathroom was huge! The only drawback of the hotel is its location as it is a bit far out for tourists to easily see sights. That said, we walked into town most days and it only took about 30 minutes. Otherwise, there is a bus stop nearby (5min walk), with buses fairly frequently. Overall - I recommend.

8/10 Good

Clarec, London

Liked: Cleanliness, staff & service, room comfort
Excellent base for Champagne visits
Hotel is actually part of student accommodations but it is really quiet. There are a number of Champagne houses within easy walking reach. You can get into the centre of town via the number 3 bus which runs until very late. The bus stop is 300m along the road and it's easy to find your way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice and spacious room. Good and well communicated area. It had a useful kitchenette.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Jake, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice for the money
It was a nice place for a single night. It did not have AC, and the weather was hot and muggy, so it was a bit uncomfortable. I left both windows open for some breeze and that helped. You can park on the street (either side wherever there is not a zig-zag line) so don't bother paying 5 Euros for the underground parking. The breakfast for 5 Euros was overpriced - the selection was very poor. Basically cereal, bread, yogurt, and peach sauce. And 2 kinds of juice.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
OK. Close to Pommery champagne house. Parking is on the street. Beds are uncomfortable and rooms are small but good price. Fridge in room which is helpful. Daily cleaning would have been appreciated.

8/10 Good

ExPat, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the location & price-great
My husband and I stayed here one night to travel the champagne region. It is perfect walking distance from Pommery and Veuve Cliquet. If you want to see the cathedral and eat at restaurants other than the house vineyards-it is a solid 15 minute walk into the center of town. The room was similar to a dorm room with a desk, full small kitchen, shower and bed. We arrived at 3PM hoping to check in early before 5:30. The reception was closed but returned around 5:15 and attendants were available. Free on street parking and safe. For the price and location it is great but if you want to pay more for a room-than go elsewhere.

8/10 Good

t ro, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for a stay in Reims
Right next to Pommery, 5min drive to city center. It was a bit hard to find at first because it's part of a large building, and parking was tricky in the evenings, but once you are there it's quite nice. Room is spacious with kitchenette. The bed was OK, just a large foam mattress. The room was also quite secure; metal roll down cover for windows and heavy locking door the front desk staff was friendly, but it would have been nice if they had longer hours of being there.

6/10 Okay

John & Sonja

More like student accommodation.
We were not overly impressed with this style of accommodation. We thought is was very stark with the corridors always dark and with very little style. To us it was more suited to student type accommodation

8/10 Good

Irish Traveller, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, quiet self catering room.
Perfect location for our trip, just a little dismayed at the security - when we returned to the Residence at 3am, the gate was open as were the two doors into reception, so no need for the key fob at all. The gate was never closed while we were there. On the other hand it was a very nice quiet neighbourhood, and perfect for our needs. We would stay again. We did not avail of breakfast.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Clean and nice rooms with all facilities but a bit outside the city center
Stayed 1 night in Apr 2024

8/10 Good

Sandrine

Business traveller
Liked: Cleanliness, room comfort
Séjour résidence laudine
J'ai passé un bon séjour, appartement propre, le robinet de salle de bain bougeait, ça doit être un chauffage collectif, car defois je n'avait pas super chaud. Mais sinon dans l'ensemble ça allait. Parfois un peu galère pour trouver de la place dans la rue. Mais sinon j'aurais pu prendre le parking sous terrain mais c'était un petit budget supplémentaire par nuitée. (9€) le petit déjeuner nikel rien a redire... Si je devais y retourner ça serait sans problème tout de même.
Stayed 4 nights in Nov 2023

8/10 Good

Eric

Stayed 1 night in Sep 2023

8/10 Good

Lilia

Stayed 1 night in Aug 2023

10/10 Excellent

Yarong

Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Séjour pour le travail, la résidence est bien située et facilement accessible. Par contre seul bémol dans le récapitulatif il serait judicieux de préciser par où on accède à la résidence!
Stayed 1 night in Nov 2022

2/10 Terrible

Norbert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rezeption geschlossen, Hotline nur Anrufbeantworter - ohne Reaktion. Zimmerschlüssel nur durch glücklichen Zufall bekommen.
Stayed 1 night in Oct 2022

8/10 Good

Olivier

Business traveller
Liked: Cleanliness, room comfort
Séjour agréable
La chambre est propre, bien équipée. L'endroit est plutôt calme, on se trouve à environ 30 mn à pied du centre ville. Le petit déjeuner est très bien et le personnel aimable.
Stayed 1 night in Jun 2022

10/10 Excellent

Magali

Stayed 1 night in May 2022

10/10 Excellent

regis

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles wie beschrieben, Ausstattung neuwertig, absolut in Ordnung. Kein Luxushotel aber für einen Städtetrip perfekt.
Stayed 2 nights in Jul 2021

10/10 Excellent

Lisbeth Maj

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
d indication extérieure sur votre établissement .
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent séjour, lieu agréable et très calme. J'ai adoré.
Stayed 3 nights in Jun 2021