Property grounds

Reviews of Dormero Schlosshotel Reichenschwand

Dormero Schlosshotel Reichenschwand
SCHLOSSWEG, 8, Reichenschwand, Bavaria

Reviews

8.6

Excellent

Rating 10 - Excellent. 156 out of 328 reviews" "
Rating 8 - Good. 126 out of 328 reviews" "
Rating 6 - Okay. 25 out of 328 reviews" "
Rating 4 - Poor. 10 out of 328 reviews" "
Rating 2 - Terrible. 11 out of 328 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Franka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wirklich tolles und schönes Hotel mit hellen, geräumigen Zimmern
Stayed 3 nights in Dec 2023

2/10 Terrible

Marites

Stayed 1 night in Dec 2023

8/10 Good

Wynford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed a hotel while driving cross Germany with our small dog. We found Dormero as a pet friendly option and we were very happy with this choice. Due to huge traffic issue on the A9 that evening, we arrived after the reception opening time. We had called the hotel, and they had an envelope with our keys waiting for us at a designated pickup point. Getting to our room was easy. The room had free drinks waiting for us. The Wifi worked great. The areas around the hotel are beautiful, and allow a nice walk with our dog in the morning before hitting the road again.
Stayed 1 night in Aug 2022
Response from FO Mitarbeiter / inn on 27 Aug 2022
Dear guest,Thank you very much for your great review.We are always happy to read that our guests enjoyed their stay.It is also nice to read that your pet really enjoyed their time with us.We look forward to your hopefully soon visit with us and wish you a nice and pleasant time until then.with fancy greetings DORMERO Reichenschwand

10/10 Excellent

Jakob

Stayed 1 night in Aug 2022
Response from FO Mitarbeiter / inn on 27 Aug 2022
Sehr geehrter Jakob,vielen vielen Dank für Ihre super Bewertung. Wir freuen uns sehr über Ihre nächtes hoffentlich baldige Buchung und wünschen Ihnen bis dahin noch eine schöne Zeit.Mit fancygen Grüßen DORMERO Reichenschwand

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A river runs through it
Cool place! Would love to go back in the summer to enjoy the river that flows through the two buildings. Super nice rooms, very chic.
Stayed 2 nights in Jan 2022
Response from Dormero Team on 13 Feb 2022
Dear Joshua, thank you very much for taking your time to review our hotel. We are delighted to read, that you have enjoyed the hotel facilities. We would be more than happy to welcoming you back as soon as possible and wish you a great time until then. With kindest Regards, Your DORMERO Team

10/10 Excellent

Muriz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Dormero Team on 6 Dec 2021
Sehr geehrter Muriz, wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben um Ihre Erfahrung im Dormero Schlosshotel zu bewerten, Es freut uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren. Wir hoffen Sie bald wieder begrüßen zu dürfen und wünschen Ihnen bis dahin eine gesunde und schöne Zeit. Mit freundlichen Grüßen, Ihr DORMERO Team

10/10 Excellent

david, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we arrived at 2255, having thought that check-in closed at 2200, so we were very grateful that the young lady that checked us in (who was very professional and pleasant) waited for us. the bed was HUGE and very comfortable. nice bathroom with his&hers taps, and the shower had both a standard and waterfall setup which was nice. the hotel parking was just down the road (60 second walk), so super convenient. would definitely recommend and will stay again if in the area or passing through as we were.
Stayed 1 night in Sep 2021
Response from Dormero Team on 13 Nov 2021
Dear Mr. david, Thank you very much for taking your valuable time to review our hotel. We are pleased to see that you have enjoyed the hotel facilities and look forward to welcoming you back in future. Kindest Regards, Dormero Team

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tolles Konzept, schlecht umgesetzt
Gutes Konzept, wunderschönes Haus, aber unfassbar schlechter Service. Wieder mal ein Beispiel, dass das tollste Konzept nicht funktioniert ohne passendes Personal. Kein "Willkommen" beim Check-in (Begrüßung war ein schlichtes "Ja?"), ein verwüstetes Frühstücksbüffet (vieles einfach nicht aufgefüllt, lieblos aufgehäufte Wurststapel) und v.a. inkompetentes und nicht sprechendes Personal (Frage "Haben Sie auch einfache Haferflocken?" Antwort "Nee", dabei steht - etwas versteckt - ein ganzes Glas Haferflocken auf dem Tisch).
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a huge park around and very helpful staff...we will come back for sure..
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great stop over on way to Frankfurt from Austria. Really friendly staff and and nice atmosphere. Restaurant menu is not huge but food is good. Not much in local area but Nuremberg is not far away.
Stayed 1 night in May 2019
Response from Dormero Reichenschwand on 22 May 2019
Dear guest, thank you very much for the feedback. we are very happy that you enjoyed your stay with us and we hope to see you soon. Best regards DORMERO Team

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Snazzy, modern. nice location over a river.
Stayed 1 night in Apr 2019
Response from Dormero Reichenschwand on 22 May 2019
Dear guest, thank you very much for the feedback. we are very happy that you enjoyed your stay with us and we hope to see you soon. Best regards DORMERO Team

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing
I was on a business trip and stayed at the Dormero. Th room was clean, check 8n was easy and the food was great. I I’ll definitely stay at one of these hotels again. It was exactly what I needed.
Stayed 1 night in Apr 2019
Response from Dormero Reichenschwand on 22 May 2019
Dear guest, thank you very much for the feedback. we are very happy that you enjoyed your stay with us and we hope to see you soon. Best regards DORMERO Team

10/10 Excellent

Borna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nest hotel ever!
The service was great and the beds are extremely comfortable. I slept great!
Stayed 2 nights in Jan 2019
Response from Sobira on 23 Feb 2019
Dear Guest, thank you very much. We are glad to welcome you in our hotel next time. Best regards, Sobira Majidova

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce hotel outside of Nuremberg
Nice hotel, good breakfast, quiet area. Perfect stop over on the way to Prague. Wish they didn't charge for parking though - seems strange in an area that doesn't seem to have parking restrictions.
Stayed 1 night in Nov 2018

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic hotel located under the river.
Good fitness with kind personal. Sauna was always amaizing.
Stayed 2 nights in Oct 2018

8/10 Good

Anthony J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located by river in village
A brief stay during a business trip. I had a good night's sleep in a well furnished and clean room. Medium-sized room with a mini-bar with free beverages. Nice restaurant area. River running past the outside patio.
Stayed 1 night in Sep 2018

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally good in every way.
Exceptionally good in every way.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with very nice staff.
Excellent hotel not far from motorway. I was travelling from Belgium to Austria and it made an excellent stop over. Good value for money and very friendly staff. Food in restaurant was also pretty good.

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awesome and friendly. My room was clean, freshly decorated, and comfortable. However, the food could have been better. The bar staff was excellent and worked to make my stay enjoyable. The location is somewhat remote yet close to DB rail station. Taxi service is virtually non existent. Very few restaurants and businesses nearby.

10/10 Excellent

Chenjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in a quiet surrouding
the hotel is in a very nice little town outside of Nuremburg. The staff were very kind and accommodating. We made a stop there on our way back to Mannheim. It was a perfect stay. Room was in good size. The signs and details were very creative and refreshing. It's first time I stayed in a Domero hotel and will definitely want to stay again with them.
Stayed 1 night in Sep 2017

8/10 Good

American abroad, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in small village setting
Quiet location, lots of walks, about35 mins to downtown Nuernberg, close to many smaller old towns with interesting architecture. Great shower. Humorous stickers and notes throughout. Most information also translated in English. Lovely breakfast and we sat on the covered porch overlooking the river. Typical, but high quality Grrman fare. Great throws provided in room for guests.
View from room
Porch where we had breakfast
Across the street

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Clean hotel with friendly and helpful staff! Really enjoyed the free drinks in the mini bar.

10/10 Excellent

Nicholaus, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in quiet situation, well located for airport, exhibition and city.

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Limited menu - great for carnivores, no provision for celiacs or vegetarians

10/10 Excellent

Ernest, Wilmington, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I spent 2 nights in the Dormero and I have to say the stay was more than outstanding. 5 Star Comfort!!!!!!!!!

10/10 Excellent

Cristian, Bucharest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best 4* Hotel I've seen
very nice hotel, situated in the outskirts of Nurnberg. There is a river runing right thru the hotel (there are 2 buildings situated on the banks of the river, united by a passing). The staff was friendly, breakfast was excelent and rooms were in perfect conditions, not to mention that everything was very clean.

10/10 Excellent

John, Hertfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlosshotel sparkles
perfect- I could have stayed longer-ideal for one night stop travellers

8/10 Good

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top-Notch Service
They went out of their to accommodate my mother and I. The mini bar was free and the service was excellent: Very nice and courteous crew. I remember this one time my mother asked for where she could find a Top-up card for her phone, the next day the lady knocked at the door with a 30 Euro card in her hand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem of a hideaway
Attending Bayreuther Festspiele and this gem of a modern hotel tho sympathetically built into its surrounding village right on a tributary of the Pegnitz-Meistersinger anyone?

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
pleasant country retreat
a very lovely and spacious property in the countryside, great conference facilities, park and beautiful dining outside. most pleasant stay with friendly staff. obviously this property requires a car but parking is available at no cost.

10/10 Excellent

Gregory, Portland, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in NE Bavaria!
Amazing weekend in a GREAT part of NE Bavaria! Lovely staff, great accommodations and good breakfast! This is a must if you are in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

greece, AHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feeling was good!
Hotel's facility is very good and garden is beautiful.And outside also very beautiful. But hotel fee was double charged, Expedua & hotel. I don't know about Staff's mistake or Expedia's mistake. Only immediatly not solved.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
lovely hotel, no real complaints, will be back soon!

4/10 Poor

JOHN, San Ramon, ca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel overbooked
Hotel was overbooked. I was sent to another hotel 20 mins away. I asked to book for a hotel in the neighborhood but everything was full.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
I thought I booked a Hotel in Nuremburg and was disapointed when the GPS took me here..I am glad that I made this mistake, because it was a great Hotel and a wonderful place to be in. It will be part of our vacation to remember always. Dan & Diane

8/10 Good

Michael, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very impressive
This hotel went the extra mile and I would stay here again, location for the Nurnberg exhibition centre is convenient. Pricing of the hotel was great the village setting is super and every aspect about it was either excellent or good. Could not fault it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, a bit far from Nurnburg
This is a great hotel: very nice rooms in a nice area of small cobblestoned streets. The hotel itself is a bit outside of Nurnburg so if you're in town to visit the city, its a 20 minute train ride. But the hotel itself was worth it. One of the guys I was travelling with told me he plans to stay at the Dormero when he has business in the Nurnburg area.

2/10 Terrible

Peter Meese, Glastonbury, England

Liked: Cleanliness
Disliked: Room comfort
Sadly The Worst Ever in Germany
The hotel had the wrong booking only a single iunstead of 2 doubles. There was no heting in the room. We were moved and still no heating but we gave up. One room only had a Handtowel and no bath towels the 2nd room turned out to have no hot water for showering in the morning.In fairness the staff tried everything to overcome the problems and were very helpful in the evening as well as the morning. The hotel appeared to be virtually empty and we therefore decided to skip the breakfast at the price asked per person. Itravel extensively through Europe on a regular basis and sadly found this to be the first really disappointing stop over.

10/10 Excellent

Ron, Hochspeyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Quality, Excellent Value
The Dormero Schlosshotel is conveniently located near the A9, for travel by car, and several hundred meters from a DB stop with a direct connection to the Nuernberg Hauptbahnhof. The quality and value left nothing to be desired. A special touch: free drinks from the mini-bar.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for drivers
Nice hotel if you want a quiet hotel and you have a car

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER AGAIN!!
When we arrived, they gave us the key to our room. We took the elevator up and unpacked. Then the girl knocked and said they were moving us and we had to go to another building. We had to walk around the back, over a bridge and across a creek, then up 4 flights of stairs with our luggage, this building had no elevator. They had no luggage cart, and no one would help with the bags. IN THE MIDDLE OF THE NIGHT, A MAN ENTERED THE ROOM WITH A KEY!!!! I was asleep, he left before I could fully awake. I assume he was another guest they gave the wrong key to and not a thief or worse. When I told the desk clerk, he shrugged and said "sorry" and continued to text on his cell phone. Every day, our key code stopped working and they had to reset it. They took the key card, reset it, and handed it back without ever glancing at us or saying a word. They advertise free internet, but the WI-FI never worked during our 5 night stay and their computer didn't work either.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible hotel
The staff is outstanding - I can't say enough about the people at the front desk and the lobby area. They were warm and hospitable. However, the hotel layout is awful - checking in is a good experience - a warm lobby with a welcoming bar which was still open when I arrived at 11:30pm - very pleasant. However, the walk to my room was a long, very cold one, OUTSIDE, through twists and turns. The hallway leading to my room had four overhead lights, three of which were out so the hallway was dark and bleak. The room was clean but terrible - tiny and poorly laid out. The door almost hit the bed on the way in, the comforter was HALF the size of the bed and I am a slim 5'5" person who could barely fit in the shower. There were no power adapters in the hotel and the nearest store to purchase one was over 20 km away. Breakfast was cold scrambled eggs, cereal, sausages, etc and cost a fortune. Since most of the food was inedible, I had a soft boiled egg (which was hard boiled) and a cup of tea and it cost me 16 euros! I tried to explain that I wanted to pay "a la carte" vs. the "buffet" price since there was so little that I could eat at the buffet but I could not communicate this to the staff person serving breakfast. I asked for tap or non bottled water and was given a small bottle ANYWAY and then charged 2.50 euros! The hotel was very expensive for the lack of value and horrible location (hotels.com assured me it was only 14 km from the City Center and it was so far that the cab ride to the City Center was 50 euros each way!). I would NEVER recommend it and I am very aggravated with hotels.com as well.

10/10 Excellent

Piotr, Warsaw - P{oland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best budget hotels ever.
We were guided through a small bridge by receptionist to our rooms located on other side of a small stream. Hotel is located in several larger and smaller renovated buildings in park and all passageways are roofed. Some rooms are small. Interiors nicely designed. Nice modern detail.

8/10 Good

Paul, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
I will like to stay again in this hotel
The hotel is very nice and friendly people

10/10 Excellent

Hauke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Der Frühstücksservice wird offenbar an der unteren Personlgrenze gefahren. Zur Stoßzeit sind die freien Tische zwar abgeräumt aber dreckig. Mir tun die MitarbeiterInnen dort leid - sie arbeiten sehr hart und sind sehr freundlich. Aber ich zahle gutes Geld für den Aufenthalt und erwarte auch beim Frühstück eine dementsprechende Situation. Das war heute nicht das erste Mal.
Stayed 1 night in Feb 2024