Family Triple Room | Pillow-top beds, desk, free WiFi, bed sheets

Reviews of Red Bluff Inn

2 out of 5
Red Bluff Inn
99 Main Street, Red Bluff, CA

Reviews

5.8
Rating 10 - Excellent. 33 out of 221 reviews" "
Rating 8 - Good. 44 out of 221 reviews" "
Rating 6 - Okay. 53 out of 221 reviews" "
Rating 4 - Poor. 46 out of 221 reviews" "
Rating 2 - Terrible. 45 out of 221 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

laurie

Stayed 1 night in Jan 2024
Response from Guest Relation Management on 30 Jan 2024
Hi Laurie,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Rolland

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Guest Relation Management on 23 Jan 2024
Hi Rolland,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Polite staff
Stayed 1 night in Nov 2023
Response from Guest Relation Management on 28 Nov 2023
Hi James,Thank you for taking the time to share your feedback about your recent stay with us. We are pleased to hear that you found our staff to be polite. Providing courteous and attentive service is a priority for us, and we're delighted that our staff made a positive impression on your experience. We appreciate your patronage and look forward to the opportunity to welcome you back on your next visit.

6/10 Okay

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relation Management on 18 Sept 2023
Hi Jose,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 Okay

Michael

Liked: Cleanliness, room comfort
OK Budget Motel - Cheaper than Motel 6
Internet worked. Had a microwave and refrigerator. Not enough hot water for morning shower. Good prices compared to other motels in the area. As mentioned in other reviews cracks in bathroom tiles. For a quick stay not bad for the rates that are charged.
Stayed 1 night in Sep 2023
Response from Manager on 16 Sept 2023
Hello Michael,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 Good

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Guest Relation Management on 11 Sept 2023
Hi William,Your feedback is highly appreciated as we continuously strive to improve our service. Thank you for taking the time to rate your stay with us. We look forward to another opportunity to host you and provide an even better experience in the near future.

10/10 Excellent

Sanford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Red Bluff is a decent town, somewhat setup for tourism, so I might go there again to look around. This stay was a layover. Everything in the room was AOK.
Stayed 1 night in Sep 2023
Response from Manager on 9 Sept 2023
Hello Sanford,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our room and comments about our value. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 Good

Kirk

Stayed 1 night in Aug 2023
Response from Manager on 23 Sept 2023
Hello Kirk,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Nathan

Stayed 1 night in Aug 2023
Response from Manager on 2 Sept 2023
Hello Nathan,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Sandra

Travelled with group
Liked: Staff & service
Overnight stop
Good for a quick overnight in and out
Stayed 1 night in Jul 2023
Response from Guest Relation Management on 3 Aug 2023
Hi Sandra,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

6/10 Okay

Martha, Savannah

Stayed 6 nights in Jul 2023
Response from Guest Relation Management on 8 Aug 2023
Hi Martha,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

6/10 Okay

Kathleen

Stayed 2 nights in Jul 2023
Response from Guest Relation Management on 19 Jul 2023
Hi Kathleen,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice affordable property. Clean and cozy.
Stayed 1 night in Jul 2023
Response from Guest Relation Management on 11 Jul 2023
Hi Michael,Thank you for your kind feedback about your recent stay at our hotel. We're delighted to hear that you found our property to be nice, affordable, clean, and cozy. Providing a pleasant and comfortable experience for our guests is our top priority, and we're glad that we met your expectations in these areas. We take great pride in maintaining cleanliness throughout our property to ensure a welcoming environment for our guests. We also strive to offer affordable rates without compromising on quality or comfort. We understand the importance of providing value to our guests, and we're thrilled that you found our property to be affordable. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future.

6/10 Okay

Eveline

Average accommodation
Stayed 2 nights in Jul 2023
Response from Guest Relation Management on 11 Jul 2023
Hi Eveline,Thank you for taking the time to provide feedback on your stay with us. We are pleased to hear that you enjoyed the majority of your stay; however, we would appreciate your feedback and suggestions for improvement for your next visit. Your feedback will assist us in identifying our strengths and weaknesses. Thank you again, and we hope to see you soon!

4/10 Poor

Dong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells awful. Pillows are dirty. Bathroom has no fan. Air conditioning is noisy. Thus is a rundown place. You get what you’re paying for.
Stayed 1 night in Jun 2023
Response from Guest Relation Management on 2 Jul 2023
Hi Dong,Thank you for sharing your feedback regarding your recent stay at our hotel. We understand the importance of a fresh and clean environment, and your feedback will be shared with our housekeeping team to address and rectify this issue immediately. Your comments have also been shared with our maintenance team, and they will assess the ventilation and air conditioning systems to address these issues promptly. We value your feedback and hope to have the chance to welcome you back and demonstrate the improvements we have made.

4/10 Poor

Maria Elvira

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I feel like it was false advertisement the room was nothing compared to what I saw in the internet this room was small dirty things were falling apart
Stayed 2 nights in May 2023
Response from Guest Relation Management on 30 May 2023
Hi Maria Elvira,Thank you for sharing your feedback. This has been shared with our housekeeping to investigate, as we have high cleaning standards and place the comfort and satisfaction of our guests to be of the utmost importance. We have no intention of misleading our guests and would never knowingly do so. Rest assured that we will work with management and the booking platform to ensure the listings are accurate and up-to-date to meet our guests' expectations. We hope you will consider giving us another chance to provide you with a better experience.

8/10 Good

Corinne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Relation Management on 23 May 2023
Hi Corinne,We appreciate you sharing your rating of your recent stay with us. Thank you for choosing our hotel, and we hope to have you again for another enjoyable stay.

8/10 Good

Neftali

Stayed 1 night in May 2023
Response from Manager on 20 May 2023
Hello Neftali,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 Poor

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Relation Management on 11 May 2023
Hi Rose,Thank you for rating. We regret that we didn't fully meet your expectations during your stay. We will continue improving our services, amenities, and facilities and hope to have another opportunity to exceed your expectations and provide a more enjoyable stay.

8/10 Good

Lora

Stayed 2 nights in May 2023
Response from Manager on 30 May 2023
Hello Lora,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 Good

Karla

Stayed 1 night in Apr 2023
Response from Guest Relation Management on 25 Apr 2023
Hi Karla,We value your feedback as we are always striving to serve you better. Thank you for rating your stay and we hope to have another opportunity to host you again soon

10/10 Excellent

David

Liked: Staff & service
The lady greeted me was very nice. The place inside is quite run down it needs to be refurbished. But for the price. I would stay here again. The bed was like brand new, thank you for a wonderful stay
Stayed 1 night in Feb 2023
Response from Guest Relation Management on 6 Feb 2023
Hi David,Thank you for giving us a five-star rating and feedback. We are delighted to hear that you had a wonderful stay and appreciated our staff's warm hospitality. To ensure your complete satisfaction, our team will use your comments as a guide to further improve and upgrade our facilities. We hope to welcome you back soon!

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Guest Relation Management on 3 Aug 2022
Hi Nina, It is truly rewarding for us whenever we received the highest rating for the guest experience. We will continue providing the best hospitality and we hope to see you again whenever you are in the area!

4/10 Poor

Joe

Travelled with family
Disliked: Property conditions & facilities
Bathroom had loose and missing tile. Mirror should be replaced
Stayed 2 nights in Jul 2022
Response from Manager on 29 Jul 2022
Hello Joe, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
Wonderful hotel with wonderful people who run/own the property. It shows they take pride in their investment. I will return🙂
Stayed 1 night in Jul 2022
Response from Guest Relation Management on 26 Jul 2022
Hi Kimberly, It has been always our goal provide an excellent guest experience and we are delighted that you enjoyed your stay and that we were able to provide you with an outstanding experience. It will be our pleasure to have you here with us again real soon!

2/10 Terrible

Bharathiraja

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
AC had so much dust the entire family fell sick the next day, very less space, water pressure is low, the shower is too low, very old building with very minimal maintenance.
Stayed 1 night in Jul 2022
Response from Manager on 7 Jul 2022
Hello Bharathiraja, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Never again
Crack in bathroom floor; plant growing out of baseboard. Lumpy bedding.
Stayed 1 night in May 2022
Response from Manager on 11 Jun 2022
Dear Guest, It means so much to have earned your business. We appreciate the feedback regarding our bedding. Your voice is very valuable to us and we hope you will return on your next travels.

6/10 Okay

Verified traveller

Barely bearable
The hotel was in need of updates. From green shag carpet, non functioning lights, broken air conditioner, no screen on the bath room window and just swings open and is hard to close, the outdated furniture and stained towels.... this place could really use a good cleaning and some new carpet and bulbs at the least!
Stayed 1 night in May 2022
Response from Manager on 10 Jun 2022
Dear Guest, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room.
Stayed 1 night in May 2022
Response from Manager on 14 May 2022
Hello Gina, Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

6/10 Okay

jens s

Business traveller
Disliked: Cleanliness, property conditions & facilities
I was very tired from travelling over night, really needed to sleep. Came at noon plus; the lady told me check in was at 3 pm. Clearly they were not overbooked by any means. I pleaded my case and the lady checked me in, reluctantly. I wish she would just have done it and despite the shortcomings of the place I would have rated my stay higher
Stayed 1 night in May 2022
Response from Manager on 10 May 2022
Hello jens s,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

6/10 Okay

Robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022
Response from Manager on 9 May 2022
Hello Robert, We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, room comfort
Convenient location
Stayed 1 night in Apr 2022
Response from Manager on 26 Apr 2022
Hello Leslie, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022
Response from Manager on 27 Jun 2022
Hello Christine, It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Manager on 12 Mar 2022
Hello Jennifer, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, room comfort
Just ok
Our room was clean. It’s a nice short term stay. If you spend a lot of time in your room it’s not for you. It was close to downtown.
Stayed 2 nights in Feb 2022
Response from Guest Relations Management on 22 Feb 2022
Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Terrible

Brad

Stayed 1 night in Feb 2022
Response from Manager on 12 Feb 2022
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Decent Enough
Fairly dingy hotel room with holes in the walls and windows, but comfy enough bed for a one night stay. Heater works well and tv stays on all night, but don’t expect 5 star treatment here.
Stayed 1 night in Dec 2021
Response from Manager on 25 Dec 2021
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our bed and your comments about our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 Terrible

Anne

Stayed 1 night in Nov 2021
Response from Manager on 12 Dec 2021
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

6/10 Okay

Monica

Stayed 1 night in Nov 2021
Response from Manager on 13 Feb 2022
"Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

4/10 Poor

Amanda

Stayed 1 night in Jul 2021
Response from Manager on 1 Jan 2022
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Excellent

Yanira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
owner check in easy,fast and kind in every way .Room was clean and comfy. It was quiet and relaxing. I'm. very pleased with my stay. Will book again in the future
Stayed 1 night in Sep 2021
Response from Guest Relations Management on 8 Sept 2021
It means a lot to us that you've taken the time to share this positive experience at our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We appreciate your loyalty and we are looking forward to your next visit!

10/10 Excellent

yanira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Manager on 6 Sept 2021
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

8/10 Good

Don

Stayed 1 night in Aug 2021
Response from Manager on 17 Nov 2021
We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.,

4/10 Poor

DALLAS

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
RUN DOWN
Stayed 1 night in Aug 2021
Response from Manager on 17 Sept 2021
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

2/10 Terrible

Jim

Travelled with family, Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
VERY UNFRIENDLY
IT WAS TRIPLE DIGIT DURING OUR STAY AND WE ARRIVED EARLY. CANNOT BELIEVE THAT NOT ONE ROOM WAS CLEANED. TOLD US WE COULD NOT CHECK IN UNTIL 3PM. WE HAD COME ALL THE WAY FROM OREGON AND WE ARE IN OUR LATE 70'S. WE FOUND A PARK CLOSE BY AND TRIED TO WAIT IT OUT BUT AT OUR AGE THE HEAT WAS INTOLERABLE. WE WENT BACK AT 2 AND A NEW GAL LET US IN. THEY ADVERTISE GOOD RATES BUT THE ADDED CHARGES ARE CLOSE TO $100 A NIGHT . NOT WORTH IT. DO NOT STAY THERE WOULD BE MY ADVICE....
Stayed 2 nights in Aug 2021
Response from Manager on 13 Aug 2021
We appreciate your rating of our hotel and the feedback you have shared pertaining to our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2/10 Terrible

Verified traveller

Liked: Staff & service
Nothing to like. Dirty, torn blankets, faucets dirty and how to figure out. Went back to staff to find out how to turn tv, fridgerator, and lights on. Had to talk through window. No office. No working pool. Roof worn out. So dirty. I’ve used Travelocity for years. You should refund our money and take this dirty, in I’ll repair off your list. The person beyond the window was very nice and should not be blamed. Please respond to see if you are reimbursing our stay. If not you have lost us as a customer and we will tell everyone we know to not use your service. This is a dangerous place to stay
Stayed 1 night in Aug 2021
Response from Guest Relations Management on 19 Aug 2021
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are deeply sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice place to stay
Stayed 1 night in Jul 2021
Response from Manager on 8 Aug 2021
Thank you for taking the time to complete our guest satisfaction survey and letting us know how you have enjoyed a pleasant experience with us. It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

2/10 Terrible

Todd

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Manager on 5 Aug 2021
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.

2/10 Terrible

eric

Disliked: Staff & service
Stayed 1 night in Jul 2021
Response from Manager on 27 Oct 2021
Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
DISGUSTING!!!!!!!! definition of a flea bag motel. paint chipping off of all the walls, dingy carpet and bedding- just o
Stayed 3 nights in Jun 2021
Response from Manager on 30 Jun 2021
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.