Liked most of the staff (although virtually no English, lucky I know a little Portuguese), the grounds and beach are nice and reception is nice. Rooms are a little tired l, the French doors did not even close properly, let alone keep out the noise or mozzies, and the place feels more like a holiday camp than a hotel, definitely not a 4* hotel. However, the staff are very hard working and pleasant and are a credit to the place. Was a little difficult to work everything out with so little English, although on the last day, it seemed all those who could speak English came back from holiday. The food is not great, but they have a good wine list. They did a lot of nice touches for Xmas and New Year. Very much a family oriented place and not so great for a couple. The tour company had no English speakers in the hotel, again I managed with limited Portuguese, but they forgot to pick us up for our day trip and we had to try and catch the coach up. Trips are only Portuguese or Spanish, apparently to arrange an English guide would cost extra (they say they speak your language, they don't). On the return transfer to the airport, the baggage ended up strewn along the road and it was only the quick thinking of a motorcyclist racing to catch up with the coach and attract his attention to stop, that meant the luggage got picked up and made it to the airport. Without the motor cyclist the luggage would have stayed at various points on the way to the airport and probably lost forever.