Mare Pineta has all the makings of being fabulous but it is let down by fundamental flaws.
Room was clean & modern, tiny bathroom even smaller shower cubicle. Pool area is gorgeous, well kept & clean.
Beach and bar area is also very lovely. Staff could be nicer at beach bar, beach boys serving were very pleasant.
Good local restaurants within walking distance
Irene at guest services is the most pleasant & helpful member of staff they have!
The huge problem was the air conditioning or lack of air conditioning. Room never got below 25.5 degrees even being set at 18 degrees. This is monitored & controlled at reception and they never lower the temperature enough. It is very difficult to sleep when the room is so hot plus two people being in room puts temperature up. Couldn’t blow dry my hair as it would heat room up even further. The problem persists in all bedrooms & lobby areas as we looked at a number of alternative bedrooms and our friends moved to newest room available and had the same problems.
They are totally aware of this problem and we had a reduction in our room rate as a result of complaining.
The bed had a really hard mattress which is totally personal, we found it difficult to sleep coupled with the heat of the room, we didn’t sleep well at all.
They call this a 5 star resort - neither water nor tea is not brought to your table at breakfast but coffee is!!
Car parking & beach beds are extra
More like a 3.5 star than 5!!