Ratings based on 505 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller from LYTHAM LANCASHIRE

EXCELLENT POSITION spoiled by major works .

Posted 04-Oct-2017
Pros: SEE ABOVE REPORT
Cons: SEE ABOVE REPORT
Location: Rapallo is delightful and good value for money in all respects and is only 1KM from the hotel . Bus service good and cheap also good to St Margarita .
The Hotel lacked a room guide to services ie meal times etc. The hotel refurbishments to th conference centre were very intrusive when on the sundecks which vibrated with the noise and use of equipmentthroughout the daytime. The courtesy bus service to Rapallo and St Margarita ceased on the 17th Sept our first full day.The hotel overall was up to expectation for a 4star establishment and our room and the service attachments were excellent. We also commend our attachment to Expedia as superb and also The private vehicle operators you recommended who were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Sep-2017
Very friendly staff, very clean and helpful. I would definitely recommend it to other people.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tamworth

Excellent Hotel

Posted 17-Aug-2017
Pros: Our room was spacious and light with a comfortable bed and large bathroom .The swimming pool was fantastic and the staff were friendly and helpful.
Cons: We would have liked two chairs in our room,there were none.The 8 seat hotel bus had no queuing system, people often pushed in, which was annoying.
Location: Rapallo has a good mix of shops and restaurants and an attractive harbour.It is easy to explore the cinque terre by boat trip or by train from here.
We really enjoyed our holiday in Rapallo, beautiful scenery,lovely weather and we managed to go to all of the Cinque terre in a day by train.
Comment from Hotel Management
21-Aug-2017 by reservation, Hotel Management
Dear Guest, We would like to thank you for your positive feedback regarding your stay in our Hotel. We remain with best regards Raffaella Roverati Reservation Manager
2 out of 5
by A verified traveller from london

Ok nothing special

Posted 06-Jul-2017
Cons: Refurbishment
Needs total revamp building work in front of the pool cranes etc and rooms and hotel in general looks tired and needs a refurb
Comment from Hotel Management
15-Jul-2017 by Reservation Dept., Hotel Management
Kind Guest thank you very much for your review. We take note of your tips, sure that this will help us to improve.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with good facilities

Posted 26-Jun-2017
Pros: Great pool & views
Cons: wifi system
Good facilities, clean rooms and helpful staff but poolside is a but noisy given the loud mopeds speeding passed and the nearby trainline. The pool bar is pleasant but like the rest of Rapallo, the prices are v high - Euro22 for a club sandwich and Euro 6 for a beer. It's a 10 minute walk to town - a pleasant and safe cut through takes you passed the private beaches and beach huts. The wifi system is really annoying - it drops quite a lot and you need a new code every 24 hours which is a bit overkill. The breakfast was fine- great cheese. The top floor restaurant has amazing views but isn't great for vegetarians - mainly seafood.
Comment from Hotel Management
01-Jul-2017 by Raffaella Roverati, Hotel Management
Dear Guest, We would like to thank you for your positive feed back. We remain with best regards
4 out of 5
by A verified traveller

Italian Holiday

Posted 18-Jun-2017 on Hotels
We stayed in a deluxe room which was a good size with a comfortable bed, a bath and a great sea view. There was a very good selection of food at breakfast time but we didn't try the restaurant at night as it was rather expensive (much better value in the town). Location was good a 20min walk along a path by the sea to town centre and the hotel had ample parking although it was €12/per day.
Comment from Hotel Management
01-Jul-2017
Dear Guest, We would like to thank you for your positive fedd back. We remain with best regards
4 out of 5
by Katie

Posted 04-Jun-2017 on Hotels
Comment from Hotel Management
16-Jul-2017
Dear Sir, Thank you very much for your review. We hope to have you again as guest in the Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from leicestershire englad

lovely hotel in a super spot

Posted 17-May-2017
Pros: lovely large bedroom , great bar area and super pool
Cons: no parking fee
Location: so many things to do , boat trip to portofio a must , also another to the cinq terre region . cable car ride also recommended
just enjoyed 4 nights at the grand hotel bristol , all staff were fabulous and nothing too much trouble . although it isnt actually in rapello , the 10 minute walk into the centre was lovely. the only drawbacks we encountered were no bath only shower in the bathroom and the bedroom definately needs a mirror above the dressing table !
5 out of 5
Recommended
for Everyone
by A verified traveller from Northamptonshire

Fab Hotel with lovely views.

Posted 15-May-2017
Location: If you have a car its good to go inland up into the surrounding hills. Camogli is well worth a visit, as is the cable car ride in Rapallo,very scenic!
We stayed for 10 days at Hotel Bristol, it was part of a special 60th birthday present. We had a 4th floor sea view room with fantastic views across the bay to Rapallo and Portofino. The Hotel was very comfortable, the staff were attentive without being over fussy and were always available to answer any question. Breakfast was excellent with a good varied assortment of meats, cereals, fruit etc., to choose from. The walk into Rapallo took about 15minutes along the coast and was easy and pleasant. What made this stay at Hotel Bristol especially special for us was that we got engaged there, a very special moment for us both.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good Hotel but a little too far from the Town.

Posted 21-Mar-2017
Pros: Generally the standard was high and no real complaints. However its just as well we did not want to swim as the Pool was going through a rebuild.
Cons: Yes they have another area they use for breakfast and I think its strange that this is not used for more normal budget meals in the evening.
The situation of the Hotel meant that unless you had a car and wanted to fight for a parking space in town in became necessary to take a 15 euro Taxi into town. Whilst this was not the end of the world it became necessary because the only restaurant was a little too up market and expensive for every night eating.