Ratings based on 354 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Thank you for the hospitality.

Posted 26-May-2017
I was at this hotel for a brief rest only, as I was participating in the Keys100 mile road race. The staff went out of their way to accommodate myself and my crew. They were polite and went over and above to make us feel welcome. Thank you so much!
2 out of 5
by A verified traveller

Convenient Lodging for Trip to Dry Tortugas

Posted 03-May-2017
Pros: View.
Cons: Poor staff service & NO HOT WATER!
We had a 2 night lodging for our trip to the Dry Tortugas. We arrived late Sunday afternoon & were checked in by staff. The room was generally nice & rustic with a good view down the canal & a nice outdoor sitting arrangement. Late in the evening we discovered no hot water but "had to live with it" for the night. We had to leave very early for Key West Monday morning & no staff was available. When we returned about 6-7 p.m. Monday evening staff was again not available & the designated near-by contact could do nothing about the water problem. We would very much liked to have had a warm shower esp. for the cost of the room.
2 out of 5
by A verified traveller from Canada

Posted 16-Apr-2017
Below average hotel. Pros: clean room, free parking, good location in the Keys Cons: WiFi worked less than half the time (even in the "lobby"), unhelpful employees at the reception (almost rude), VERY noisy rooms (we heard the yelling and music from the bar/restaurant all evening). Also, when checking out, I was charged more than what was booked for on Expedia. It took 15+ minutes for it to be corrected.
2 out of 5
by A verified traveller from United States

No Sleep!

Posted 31-Mar-2017
Pros: Beds were comfortable. Good shower. Large room. Room backed up to canal.
Cons: Night staff would be very helpful to keep guests under control.
Location: Boating with Tiki Bar very near.
First night the neighbors were very loud until midnight. There was no night staff as the office closes st 6 pm. Second night the band at the Tiki Bar played until 1 or 2 am. Music was good but loud. It was impossible to sleep.
5 out of 5
by Donetta

Posted 16-Feb-2017 on Hotels
It was nice. The picture I posted is the view out the back door.
3 out of 5
Recommended
for Everyone
by A verified traveller

Not Bad

Posted 10-Feb-2017
Used this as a cheap alternative to a Key West stay. An older place that was very clean. No Internet which is why I knocked it down. Otherwise it served the purpose.
5 out of 5
by A verified traveller

Great price, staff, dock, food, drinks, and music!

Posted 01-Dec-2016 on Hotels
Nice affordable motel. Staff was great! The Tiki Bar and grill was really good, with good live music. Within walking distance of another tiki bar and grill, just to change things up if you want. Brought our boat, and the dock was very nice, our boat right outside our room! And cheapest moorage in all of the Keys! Boat ramp is a little short and rough for our 23' boat, but there is another ramp we used within a mile, no big deal. Ramp was not a problem for shorter boats. Only con of the motel, if your are an "early bird": Music goes to about 10 or 11 on Friday and Saturday night (but the music is great and you are in the Keys, why are you going to bed early in the first place?)
1 out of 5
by A verified traveller

Posted 24-Oct-2016 on Hotels
Shower head fell off 2 times almost hit me in the head ! Pillows so flat like pancakes sheets stiff and hard. Electrical outlets dangerous left after 1 night! Staff was friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Staffing

Posted 22-Oct-2016
The Hotel staff was amazing. Friendly, courteous and helpful.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Oct-2016 on Hotels