Ratings based on 378 Verified Reviews

3.3 out of 5
67% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Dive hotel

Posted 25-Jul-2017
I chose it bc we wanted to dive Looe Key and it had the full package of a dive shop and dive charter right there.
1 out of 5
by peter

Horrible

Posted 09-Jul-2017 on Hotels
Dirty bed sheets, hair on sheets, room was dirty. Looks like it was never cleaned or bed sheets washed.Never will stay there again. Manager yelled at me for filling a small cooler of ice to take out on the boat. Service was horrible
4 out of 5
Recommended
for Everyone
by A verified traveller from Tallahassee, FL

Good Hotel with a fun Tiki bar!

Posted 05-Jul-2017 on Orbitz
Our stay was very good....friendly staff, clean room, good location, and lots to do!
1 out of 5
by Roselyn

horrible experience

Posted 30-Jun-2017 on Hotels
The experience was horrible the blankets has a bad smell the airconditioning did not work and we sweat a lot ..we spent heat the whole night I get tired of calling and nobody answer the phone at that time if suppost to be no body at the hotel because the reception is inside the shop and When the scloses there is no one who can help you even a house keeping person... i never recomended
4 out of 5
by eric

This traveller left a rating score only Posted 26-Jun-2017 on Hotels
4 out of 5
by Kathee

Convenient excursions on site

Posted 19-Jun-2017 on Hotels
Good location. Close to everything and they had excursions already there to purchase. The excursion crew also go out of their way to make sure you see a lot of ocean life!
5 out of 5
by A verified traveller

Posted 14-Jun-2017 on Hotels
The staff was very friendly. Our snorkeling trip was wonderful. And it was economical for the area
5 out of 5
by Jennifer

This traveller left a rating score only Posted 03-Jun-2017 on Hotels
3 out of 5
by Enrique

This traveller left a rating score only Posted 30-May-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Thank you for the hospitality.

Posted 26-May-2017
I was at this hotel for a brief rest only, as I was participating in the Keys100 mile road race. The staff went out of their way to accommodate myself and my crew. They were polite and went over and above to make us feel welcome. Thank you so much!