Ratings based on 144 Verified Reviews

4.5 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Oct-2017
The breakfast service was very good. Plenty of food and enough space to put a couple of tables together so the whole family could sit together and enjoy breakfast.
Comment from Hotel Management
10-Oct-2017 by Brian, Hotel Management
We are exciting that you enjoyed the breakfast. We hope to see you soon.
3 out of 5
by A verified traveller from Charlotte NC

Suite????

Posted 18-Sep-2017
Pros: Large refrigerator, good breakfast.
Cons: bed size and bathroom access
Location: Easy access
Even though there is a separate bedroom, I don't feel that it had the "suite" feel. The bed in the bedroom was a full and the pullout in the living room was slightly bigger than a twin. In order to use the bathroom, you had to go through the bedroom so it wasn't accessible to the pullout without going through the main bedroom. The refrigerator was large and we didn't use the kitchen too much so cant comment. Just disappointed with the bed sizes and bathroom access. The breakfast area was a little tight an difficult to move around in when there were more than 3 people, but the food was good and the coffee was good!
Comment from Hotel Management
27-Sep-2017 by Brian, Hotel Management
We apologize for the inconvenience with the bedroom and the breakfast area being so tight. We hope to better serve you when ever you are back in the Raleigh area. Thank you Management
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Sep-2017
Overall wonderful, pullout bed was horrible. Breakfast was the best we have had at a hotel for free. Would stay there again. Close to mall
Comment from Hotel Management
05-Sep-2017 by Management , Hotel Management
Thank you for staying with us at the Residence Inn Crabtree. We hope to see you soon whenever your travels bring you back to Raleigh.
5 out of 5
by A verified traveller

Wonderful service; great value.

Posted 18-Jul-2017 on Hotels
The hotel staff was very helpful. We called ahead to see if we could check in early and they were able to accommodate us with no problem at all!
Comment from Hotel Management
20-Jul-2017
I am glad that we were able to check-in you in early and that the check-in experience was a breeze. We hope to see you again soon. Thank you Brian Prentice Guest Service Manager
5 out of 5
by Suzanne

Posted 13-Jul-2017 on Hotels
Comment from Hotel Management
17-Jul-2017
Thank you for staying at the Residence Inn Crabtree. We hope to see you soon when your travel brings you back to Raleigh. Thank you Management
4 out of 5
by LaSlatte

Weekend Stay at the Residences Inn

Posted 16-May-2017 on Hotels
The environment was nice and clean. It was a good complementary stay.
5 out of 5
by Alicia

Perfect Accomodations

Posted 15-May-2017 on Hotels
Hotel is perfect. Large updated rooms. Full kitchenette, fridge/freezer, stovetop, dishwasher, sink, table wear, pots and pans included. Comfortable beds with queen pullout couch in my room. Free good breakfast with 24 hr gym. From now on when I come to Raleigh I'm staying here instead of with family. Crabtree mall is right around the corner.
4 out of 5
by Tracey

This traveller left a rating score only Posted 19-Feb-2017 on Hotels
5 out of 5
by Maggie

This traveller left a rating score only Posted 17-Feb-2017 on Hotels
5 out of 5
by Jeffrey

Very nice hotel

Posted 25-Jan-2017 on Hotels
Very convenient location and nice place to stay