Ratings based on 107 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Michelle from Michigan

Great Staff and location.... Pull-out sofa not so great

Posted 19-May-2015 on Hotels
I stayed in a one bedroom. The stay consisted of my mom and me. My only concern was that the pull-out sofa was extremely uncomfortable. The mattress had no padding on it. I ended up taking the pillows from the sofa and sleeping on the floor. The sofa itself was just as uncomfortable. The door to the one bedroom would not latch good to close the door completely. I was disappointed there was not a full size kitchen in the room. Apparently, they are moving from that style of rooms. The room is within walking distance to Crabtree Mall, which would be a shopper's heaven. It was definitely great for getting some exercise in. Even with this small discomfort, Residence Inn will be my first choice for traveling. The staff is always inviting, friendly, and helpful.
4 out of 5
Recommended
for Families
by Ernest from Va

Nice Hotel/Staff

Posted 19-May-2015 on Hotels
Head a problem with my stay but after talking with the manager, I was able to get my problem solved.
5 out of 5
Recommended
for Getaway With Friends
by Tessa

This traveller left a rating score only Posted 30-Apr-2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by Chiquita from Lawrenceville, GA

Free wake up calls

Posted 22-Apr-2015 on Hotels
I really enjoyed myself. I did not appreciate how housekeeping kept knocking on my door prior to checkout. This was not cool!
5 out of 5
Recommended
for Business Travellers
by Michelle

This traveller left a rating score only Posted 17-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from New York City

Posted 12-Jan-2015
Everything is great, the staff are very helpful, and the facilities very clean
5 out of 5
Recommended
for Getaway With Friends
by Melissa

This traveller left a rating score only Posted 23-Dec-2014 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 03-Nov-2014 on Hotels
5 out of 5
Recommended
for Families
by Judy from Gautier, MS

Beautiful hotel

Posted 02-Nov-2014 on Hotels
Loved the hotel and it's convenient being right by the mall . The breakfast was wonderful. The manager's buffet was a bonus, but we only made it Thursday night. The queen bed was not the most comfortable. I wish they would put garbage liners in the trash cans in the room. The kitchen was perfect and there was plenty of storage place. Employees were professional and kind. We will stay here again.
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 01-Nov-2014 on Hotels